Pleasant Ridge Manor East/west

Wendy31

Pleasant Ridge Manor is a very good establishment. I felt their Alzheimer's floor was good. My dad has not complained; the food seems to be adequate. They have karaoke and trivia. The only thing I can say that they need on the Alzheimer's care unit is a nice common lounge for the patients and their visitors to go to, something that’s very comfortable with maybe televisions and a relaxing atmosphere. They don’t have any common area where you can sit and relax other than the main dining area which is the wooden chairs with the hard vinyl, and you’re in with everybody else which is fine, but sometimes you just want an area where you can relax. They need something that would be more a homey setting because they lack that homey setting. That’s the only negative thing I can say. Everything else, I’m impressed with. I didn’t have a good attitude going into it. At first, I criticized everything I saw, and each time I went, my vision changed, and there’s nothing to complain about. He gets good care. They know what’s going on at all times. You can ask as many questions you need to ask. You never feel like you’re bothering the staff. I would recommend the Alzheimer's unit; it’s very plain, but everything else about makes up for that. They have a very pretty gazebo in the middle of the unit. The unit is like a big circle, and I have to say it looks very nice so there’s a nice place for them to go when the weather is warm.

Mary101104750

We chose Pleasant Ridge because first of all it seemed like a very good fit for my husband. He is ambulatory, and most of the clients there are as well. And they have availability which is a huge thing. It is really difficult to get into these places because of the long waiting lists. It is fairly new. It has very good security for himself as a patient and also for his belongings because they keep things secured in the room. He's only been there just a few days, so it's really hard for me to evaluate it as much. He seems to be well cared for.

DLQ2011

The staff at Pleasant Ridge were very kind and thorough in their care of my grandmother (who is not the easiest person to please, especially in a situation she didn't want to be in). Each time I called on staff or visited the place, they always kept me up to date with what was going on with her care. The campus was clean and well-kept. Additionally, they were very accurate and precise in meeting my grandma's needs and wants, as well as taking special care to follow her diet. Really the only issue I have with this facility is the fact that it seemed like they drug their feet when it came to getting everything set up for hospice care. They wanted to move her to another area and in her condition in those final days, that would not have been good for her. None the less, I would still say this is a good facility. The rooms have a very homey feel and a lot of them have a very nice view. I like the fact that the residents are able to have their own phone in their room with the same phone number they had at home. Overall, I would suffice it to say that Pleasant Ridge Manor does their best to ensure the comfort and contentment of all it's residents.