Westminster Village in Allentown

My husband was in Westminster Village in Allentown, but they asked him to leave. I met his site nurse and occupational therapist, and they seemed very nice, but that was all. It’s clean, the people seemed well-cared for, but I’m very upset and disappointed in them. They have a dementia unit, and that’s where my husband was, but they couldn’t handle his aggressiveness. I thought they were better trained to deal with something like this, but apparently they’re not. They have exercises in the morning and they have a cat that lives there. It’s like a therapy cat. They also have a small parrot type of bird, and people talk to it and give it little treats. They also have a gazebo. It’s not big, but they can walk around, and sit outside among the flowers and the birds. I’m disappointed and I wish my husband could have stayed there. They do laundry for a couple of extra dollars. Overall, I think he was comfortable there, until he became aggressive. The residents watch movies, they play games with a ball, and most of them were either in walkers or wheelchairs, so there’s not a lot of activity, but they try to get the people to move around. Visiting hours are all day every day, and whenever you get there to visit your loved one, you can go. I think it’s very expensive for what it is. It’s skilled nursing and it’s $14,000 a month. Westminster Village is the most expensive in the area.

If you love your family member, keep them away from here. Otherwise be prepared to stay with them 24/7. Horrible. Patients lying in their urine on the floor. Understaffed, gross poop covered rooms, patients fall out of bed and need to wait 4 freaking hours for a response while bleeding.

To make a long story short and to the point, I broke my hip and Westminster had a bed for me ,I was nervous, scared not knowing what to expect. The staff greeted me with so much Love and Respect I cried. I did not realize so many kind, caring people would be brought into my life. The aides made me feel like Family, if needed they were right by my side. Dr. Rabenold and Dr. Mona Lisa were on top of test checking with me everyday making sure my health was Priority!When it came time to be discharged I did not want to leave. I went in to Westminster not eating as I am very fussy. The food was Fantastic I never ate so much and if I wanted to I could make a Special request. Please Trust me on this one I Promise you the Best care, Excellent Drs. and Love! I would make this number 1. Pattie

My mother was at Westminster Village until she died. They sent us an invitation to come and look over the facilities and have lunch with them, so we decided to go and see what changes they have made. The food was good. The facility was nice. They have some new rooms and building and it was all nice. The place should be a little bit better organized as it was too spread out. There was too much walking for us.