The Springs at Willowcreek
4398 Glencoe St NE, Salem, OR 97301
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Reviews of The Springs at Willowcreek in Salem, Oregon
4.27
(11 reviews)
Facility
3.8
Staff
4.8
Food
4.5
Activities
5.0
Value
4.5
Reviewer#ET0309a
4
|
March 14, 2024
Mom moved to The Springs at Willowcreek. I chose it because it was a smaller community and it had a trained staff of a larger facility. The staff has been there in their positions for years. They have daily activities. They post a menu. The rooms have the same standard size. They have music. They have religious studies for people who are religious. They have games and exercise classes. The food was good.
salemsouth
3
|
September 15, 2023
My husband is currently at another care facility, and I was curious to compare where he currently resides with The Springs at Willowcreek. The outdoor setting is nice, but the owners have not invested in badly-need updates, Where my husband is now is far superior to The Springs, and the cost is similar. Perhaps telling, is that we worked with a placement organization last year when we were deciding the best place for my husband, who took us to three places in Salem, none of which was The Springs. I am sure that the staff is caring, but the facility is just not up to today's standards.
Diane
5
|
September 3, 2019
I chose The Woods at Willowcreek for my mom because it was quiet and peaceful. Everybody from the very first staff member that we dealt with, to the girl that takes care of mom, were all very nice. The food is good. My mom is in their memory care unit. They have someone in charge of activities. The girls come in and they cook, there's music, and they have outdoor activities. They are excellent.
Joanna
5
|
May 17, 2019
The Woods at Willowcreek looked like a really nice place. They take very good care of the residents, and it seemed very homey, warm, and inviting. They were painting, tossing a sandbag, and doing some other crafts in the memory care area. We were really thinking strongly about having my parents go there. The only negative part was the majority of it is memory care and my mom may need memory care here soon, but my dad isn't quite ready for that. He would have to be in a different location, which is a few blocks away. The staff seemed extremely warm, loving, and caring. In some places you can have memory care, assisted living, and independent living all in the same location, but they don't have that available.
Jill
1
|
June 28, 2018
We didn't care for The Woods at Willowcreek. The bathroom and windows were not particularly clean. The Formica had places where it was chipped, and there was a sharp corner on the edge of the sink. It just didnt seem like a good place. The staff was very nice and the person who showed us around was very pleasant. We didn't stay very long since we weren't happy with the accommodations. I just don't think the place was satisfactory. It should have been cleaner. They said the room they showed us had a nice view, but the view was of the parking lot and the window was dirty.
Provider Response
Alan
4
|
October 30, 2017
Mom has only been at The Woods at Willowcreek for about a year and a half now. It's a little different because the food is prepared in one of the other buildings and they bring a cart over and set the dining room up. There's only about a dozen people that live in that building. They took her electric wheelchair away from her because she was causing problems with it. She parked her chair next to the wall and when she tried to get out of there, she gouged big holes into the wall of her room. Then she got into places in the dining room where she couldn't get out of, so they took it away from her. She doesn't get around very good with a walker in her own room, but that's what she's got. The dining area is like a big living room. When it's not being used as a dining area, it's got tables and chairs, and the residents play cards and that type of thing. It's open, and there's a fireplace at the one end of it where the couches and the TV are. It's like a common room. There is a small kitchen, but it's not used to prepare hot food. They have drinks and fruits. The staff is friendly and knowledgeable. They're always clean and it's a multi-building facility, which are all one level. They do the exercises in the dining area. It's a pretty nice place.
Provider Response
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About The Springs at Willowcreek in Salem, Oregon
The Springs at Willowcreek is a Senior Living provider in Salem, Oregon that offers residents Assisted Living, Continuing Care Communities, and Memory Care services. Contact The Springs at Willowcreek for more details on services and rates.
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