Madrona Hills

Offers Independent Living

40 Reviews
707 Madrona Ave SE, Salem, OR 97302
Call (800) 385-2527
Madrona Hills (800) 385-2527

Reviews of Madrona Hills

40 Reviews Write a review
Food
(8 Reviews)
Staff
(14 Reviews)
Facility
(14 Reviews)
Activities
(3 Reviews)
Value
(4 Reviews)

Independent Living Reviews for Madrona Hills

August 26, 2020

By Donnow

I am a friend or relative of a current/past resident

The lengths that the staff goes to ensure safety of the residents, and their quality of life is heartwarming. All the staff that I have interacted with are welcoming and appear to genuinely love their job. My mom has never had anything negative to say about anything or anyone.

November 16, 2019

By Mendy

I am a friend or relative of a current/past resident

My parents moved into Madrona Hills. They really like it there. My mom likes the trail, and she likes to walk in the building. The staff is extremely nice and helpful, and they're always visiting with them and helping them out. The food is pretty good, and it's a nice place, close to everything, and also close to us. The staff members who help the people with food, and the maintenance people have very exceptional service. My parents seem to be very happy there. My mom has gone to the Sunday services, they have a couple of exercise things upstairs, and they have both used the treadmill and liked it. It's a newer facility, and the location is nice.

October 21, 2019

By Vicki

I visited this facility

Madrona Hills was a beautiful place. The whole place was very mellow. We talked to the residents, and they all seemed to like it. However, they didn't take Medicaid. The food was very good, especially for an institution. They offer rides to wherever you need to go, they help with the pills, and you got a security button that contacts them when you're outside or when you fall. The staff members were helpful, courteous, kind, and patient. They even got me a wheelchair to wheel me down. They have private apartments there.

May 20, 2019

By Melanie

I visited this facility

Madrona Hills was very good, the facilities were very nice, they were pretty and clean. The atmosphere was excellent, people were having a nice time, and the rooms were nice. The staff was very nice and pleasant. The dining area looked okay and spacious. They had a game they were all playing together, they had teams, and they had T-shirts. The residents liked it a lot and they were having a great time. So, I think the activities are A1.

July 23, 2018

By JP

I am/was a resident of this facility

Madrona Hills is a nice place. They have a lot of activities, nice people, and good food most of the time. It's kept clean. I liked them enough to return after I had left. The trouble is I got $100 a month increase in my rent. They bartered down a few dollars, but I won't pay that much for my studio. They have word games, beanbag baseball, coloring, Scrabble, and several card games. There's enough to keep people very busy if they choose to. The people are very nice and the place is clean and smells good. The staff is nice. I have a large studio that's very nice, and there's plenty of room to make a living room and a bedroom. They offer three meals. No one's here at night anymore, but we have a push button alert for rescue. They did a bunch of painting this year and they take pretty good care of the facility. The activity director is a little overwhelmed, but she's kind of new.

February 25, 2018

By Robert

I am a friend or relative of a current/past resident

We chose Madrona Hills because it was close by and had a very friendly atmosphere. I would definitely recommend them because of the staff. The food is very good, and my father has not had complaints about it at all.

September 08, 2017

By Cheryl

I visited this facility

Madrona Hills was a really nice and clean facility. They showed us a room and it was really nice. The people were nice. They had lots of activities going on. There was Bingo and even a cooking class. It's a good location, and pretty centrally located in Salem. It was right off the road. It has plenty of parking and it has really nice gardens and foliage. There were some things that probably could've been updated. We didn't try a meal, but it looked really good.

April 07, 2017

By twins2mom

I visited this facility

Aaron D. took me and my family - my husband and our 2 adult daughters who traveled to Salem for this purpose - on a tour of Madrona Hills. Our tour began with a sign at the reception desk welcoming us by name and included a truly great meal. The location is good as it is in a lovely, wooded area near grocery stores, restaurants (such as they are in Salem), and various service providers. However, in my opinion a resident can live here without needing any of those because Madrona Hills provides meals and resident services such as housekeeping. We met one of the two fulltime maintenance men and enjoyed his personality as well as the fact he was putting up some shelving a resident had requested. The suites are nicely designed and have individual heat/air conditioning management. We each believed the closets in all of the different sized suites are appropriate and the bathrooms are well designed. Aaron not only greeted residents and staff by name, but was himself greeted by name. The people we met appeared fit and we were impressed no one seemed at all distraught. The building and suites are clean, inviting, and well lit. All in all, this is by all appearances a place in which one can feel comfortable.

January 02, 2017

By Dori450281

I visited this facility

Madrona Hills looked really homey and inviting. The whole place was wonderful. The staff was wonderful. He was very welcoming, very well-informed, cooperative, and just over the top; he was great. They had a library, a bus service, a lot of community activities within the building, trips outside the building, and arts and crafts. It was really nice, and I really liked it. They were very clean, too.

November 14, 2016

By Mildred635821

I visited this facility

The only things you could get out of a studio apartment at Madrona Hills were a bed, a chair, and a TV. It was like living in a motel room which I'm not exactly crazy about doing. The grounds are OK, nothing special. The food was OK -- nothing to write home about -- but they offer 3 meals a day.

August 15, 2016

By Jolly Visitor

I visited this facility

Our visit at Madrona Hills was very nice. The accommodations were nice, newer, and brighter but more expensive. The dining area was restaurant-style. It had very nice surroundings and was conveniently located.

May 10, 2016

By Judy121638250

I am/was a resident of this facility

I am living at Madrona Hills and I am happy with it. I haven't had any big disappointments. Everything is as they said it was. I am younger, and this is independent living, so I just didn't expect so many older grey-haired people around, but they're all very nice. I am okay. I participate in Beanbag baseball. I actually got sucked into it, I went out the door and when I came back in, they said "Hey come over here, we need you!" and so it's been like that ever since. It helps me. They have bus trips to different places but I don't go on those. I did one time but that's because we went to the main company there, the corporate offices, and we were playing against them in the Beanbag baseball so rode up there together. They have all different things set up here. For the food, you can tell that their sous-chef is trying to put out food that you would serve at a regular restaurant. It wasn't satisfying, it was weird. It was like coconut-butternut-squash soup and other weird stuff like chicken breast with pesto sauce that you would see more in a culinary school. I just found out that you can order hamburgers so that'll be much better instead of restaurant-style. That was my only complaint; the food. The reason I took this place is because I got a downstairs wherein I face the forest, and I can go out to my patio and there are trails right there so my view is really nice. If I hadn't gotten this downstairs room, I would have looked elsewhere. This is the best option for me. The laundry is free of charge. You have housekeeping, the come in and they vacuum, change your sheets and give you towels, and that made a big difference.

May 10, 2016

By Ann123823750

I am/was a resident of this facility

My husband and I are in Madrona Hills. We like it very much. Everyone who works here goes out of their way to help all of us. They’re very professional and very efficient. They clean our units once a week and they do some laundry. They do the flatware for us. They’ll change the sheets on our bed and wash them. We get 3 meals 7 days a week here. They have a big building with apartments plus some outdoor cottages. The facilities are maintained and any thing that goes wrong, they fix. They’ve already done a little bit of work on our unit. We needed new screens and they’ve replaced those the day I put the work order in. They have a lot of activities and a lot of entertainment. Sometimes, they have 2 or 3 activities going on so you can pick from them. They do trips twice a week out into the community. They provide bus service taking us wherever we want to go for shopping, errands, and doctor appointments.

October 30, 2015

By Anonymous115314450

I visited this facility

Madrona Hills was all right. They were as good as the other place I visited, but they were a little bit more expensive. They could improve on their parking. It looked very nice and very well-kept-up. They served two meals a day. They had activities outdoors and also indoors. The staff was friendly. My questions were answered properly and right away.

October 19, 2015

By Dee19

I visited this facility

The staff was very nice at Madrona Hills. The rooms were very nice and I like the size. The dining room looked pleasant.

July 28, 2015

By Randy21

I visited this facility

We visited Madrona Hills. It is very nice and very pleasant. They had very cordial people there. It was very pretty. The apartments were small but clean. The dining room had round circular tables. It was very light and airy. It is very clean and very open. I could not remember, but they had a lot of activities. My wife really liked it.

April 24, 2015

By Caring105656850

I visited this facility

Everything about Madrona Hills was nice, but the cost was pretty excessive to me. It seemed clean, orderly, and organized. Everything was fine except the cost.

April 17, 2015

By Sara19

I am a friend or relative of a resident

My grandmother is in Madrona Hills, and the cost is affordable for her. The people are great and absolutely wonderful. The building itself and the rooms are updated, nice, and clean. I don’t know if they allowed smoking or not; if they do I don’t smell it. It doesn’t smell like a nursing home, it smelled like a home.

February 11, 2015

By Marsha22

I am a friend or relative of a resident

We chose Madrona Hills because of the overall atmosphere, friendly, outgoing people that run the place, and good communication -- which is the biggest reason. They could take them places, they have events that they put on and little house parties. The food is excellent and comes in adequate amounts. The cleanliness and maintenance are excellent. They did everything we asked.

November 11, 2014

By Elizabeth48

I visited this facility

Madrona Hills was very nice, but once again they had no room and they will put you on a waiting list. What really impressed me was probably how clean it was; there weren’t smells. They had a dining area, and they had waiters and waitresses; it was really nice. They have little rooms for all kinds of gatherings.

September 23, 2014

By Stephen16

I am/was a resident of this facility

I lived for a year in a studio at Madrona Hills and it was one of their smaller studios. They changed the pricing a lot, so everybody gets a different price. My experience was, overall, they treated me at the right time because I couldn't find a place to live with my service dog. I had a large service dog, so they came in handy right at that time. I paid $1,200 a month which included 3 meals a day and one day a week cleaning or house maintenance. They had a servicing passenger bus and they go all over the place. They go to the beach, and two of the popular places they go to were the casino and Spirit Mountain, and they like to take people on antique shopping. They had a full array of activities for the seniors every day. The staff was very nice. They had an A manager pair of house managers, which were the lead, and then the B manager pair. There is a lot of turnover in their management staff, not so much for the housekeeping or the other staff, and I wasn't really impressed. A couple of them I liked, but the turnover was unsettling to a lot of the elders there. With the entire turnover in their management staff, they are kind of out of touch with the clients. They didn't make good choices for people and there was a lot of personal kind of quandary on several different cases about how things will happen. This is why I give it a three; I am not impressed because management is very important in these types of places and if they are not settled and they are slandering, it is not good. But, it was there when I needed it. It fulfilled a place for me and indeed it was expensive, but it gave me a place for years, so that I could still figure out what I am going to do next and this is what it did best for me.

September 23, 2014

By Caring45431

I visited this facility

Madrona Hills was inviting and very nice. The staff seemed to be very accommodating and very friendly. They invited us to join them to have lunch in the dining room. There was a couple at another table who were so accommodating, we wondered if they were on staff. The food was good.

August 28, 2014

By schwarze77

I visited this facility

I saw the best cottage that happens to be available at Madrona Hills when I visited the facility, but currently, it won't work for me. It has two bedrooms, two bathrooms, living room, a very large kitchen and a dining area. It's on ground level and it has an area that I can fence off for my dog. They do have their own restaurant in the main building. I was able to try the food and it was good. The staff were very excellent. The facility is very clean.

July 31, 2014

By Louella1

I visited this facility

I looked at Madrona Hills but I didn't care for that one. The tour was good, the people were very nice. It appeared clean and the rent was comfortable, but I had to be honest, there was a smell. I couldn't tell you what the smell was. I have a sensitive smeller and I pick up odors that some people don’t smell. I wasn't really bad, it was just unpleasant and it was what turned me off.

May 29, 2014

By Clutch

I visited this facility

I went to Madrona Hills, and they were nice. Very clean. I love trees, but there was a lot of cement and sidewalks. It is so paved, but there isn't room for a lot of shrubbery or trees. That just isn't my lifestyle. That was independent living because she showed me cottages there. It was right next door to a Fred Meyer's. About half a mile away was a place called Madrona Lake, and that was really nice. It felt like you would have to dress up to go down to the dining room. It just had a little bit more of a sophisticated feel to it than what I would really want. That would probably be a nice place for a person if they really needed the care.

May 20, 2014

By Dolores9

I visited this facility

The food was excellent at Madrona Hills. The people who live there were very friendly and outgoing and made me very welcome, as did the managers. I felt very comfortable there. I particularly liked the cottages, mostly because they have a small washer and dryer on the inside, and because I need someplace where the grass comes up very near the house because I have a service dog that has to go with me to every place. So my biggest concern is her, that she'll be happy there. They had a beauty shop there, which was very convenient. They play a lot of games during the day, and they play card games, and they were all interested in those. Also, it's very important to me that it's in an area that has shopping mall very nearby. So just about anything you wanted you could go to without too much trouble. They had a very friendly driver who takes you to wherever you need to go, and he went out of his way to be very polite. And my dog was allowed to go in the bus when we went places. That was important to me.

April 11, 2014

By Tracy5

I visited this facility

The staff at Madrona Hills was really nice. They would provide weekly housekeeping and offer to bring meals to your room. They have a schedule of different things they could do, like arts and crafts classes and music. When we were there, there was a Bible study group going on. The dining room was nice. I thought the apartments were nice too. They had some apartments that were absolutely beautiful. However, they also had some little one-bedroom cottages that were really rundown and yucky inside. Their size was OK even though they were tiny, but they weren't remodeled at all, so they weren't very nice-looking inside.

November 21, 2013

By Rosemarie5

I visited this facility

The staff at Madrona Hills was very accommodating and friendly. I talked to some residents, and I think they were well taken care of. They were clean and neat. The people I had lunch with were very pleasant and the food was good. Some residents were brought in their wheelchairs to eat in the dining room. The care depends on what they need.

September 23, 2013

By Evalee

I visited this facility

It was a nice facility and I liked it. The staff appeared to be nice and they also had a bus that took them to stores. I would recommend them to others.

June 25, 2013

By Sharon21

I visited this facility

The staff working at Madrona Hills was very warm and the people living there liked them. They offered to take them on trips and they have lot of activities for them. The place was beautiful. I would want to live there when I get older.

April 16, 2013

By Lynn12

I am a friend or relative of a resident

My mother in law's first care facility was Madrona Hills in Salem, OR. It was okay and they had activities but not to the extent of the others I visited. I think they need to improve on the limitations they have in the building itself. I was in their building that looked like apartments, with the rooms all in a row. It's older and doesn't have the same look and feel like the others. That's important to my mom and she wanted it to look nice. It's an okay facility though my mother in law keeps talking about them having a large turnover. It costs less money so if one cannot afford the others, then this is a decent choice.

August 20, 2012

By nitemere1

I am a friend or relative of a resident

Holiday Retirement at Madrona Hills is a mix of assisted living and senior apartments. The "big house", as my Grandma called it, had seniors of varying ages and backgrounds, living in an assisted environment. A husband and wife duo would be there at all times, assisting with issues or just keeping the tenants company. They received three meals a day, and family and friends were welcome to visit at all time. Many of the wait staff were teenagers, and always friendly with the tenants. Trips were also arranged, from going to the grocery store to the beach. The tenants had varying levels of assistance provided, from help with their medication to showering or getting dressed. Entertainment would even be brought in from time to time. My grandmother loved the Elvis impersonator. On-site activities included a pool table, a Wii, and Bingo. All in all, it is a lovely facility, and highly recommended.
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Questions about Madrona Hills

Describe the overall population of independent living residents at Madrona Hills. What is their average age? What are their favorite things to do?

Our residents range from 55 to early 100s and everything in between! Their favorite activities are as different as their personalities! By using our Holiday 365 app each resident is able to view the daily calendar and sign up for events that interest them. If they are unable to find something that peaks their interest on the calendar they can simply message a friend to join them for a game of cards or to enjoy a walk around the community.

What transportation services does Madrona Hills offer to independent living residents?

Our residents can take advantage of the complimentary transportation to help them get around town. The scheduled shuttle can take residents to stores, doctor appointments, dining, or group outings.

What makes the chef or dining program at Madrona Hills exceptional? What kind of menu can independent living residents expect?

Our community has an Executive Chef and Sous Chef who care about providing residents not only delicious but also nutritious meals, 3 times a day. Our menus are changed seasonally to ensure the freshest products and flavors and we offer over 150 different entrees with each season. Residents can select a la carte items for breakfast, lunch, and dinner. Entrees at each service include specials like our Holiday Fresh option or Resident’s Choice. All meals are served in our restaurant-style dining rooms with friends and neighbors, allowing everyone to enjoy good food and good conversation.

What common areas are available for independent living residents?

Residents are able to socialize in our game room or activity room, sit back with a good book at our library, get physical at our fitness room or just catch up with some friends in the atrium.

What safety features or security measures does Madrona Hills offer to independent living residents?

Our residents can feel safe 24/7 knowing that they can access help with just a push of a button. Each resident receives their own Lively Mobile Plus emergency device that goes anywhere they do. The device, which is included in monthly rent, can be activated for a variety of reasons, including emergencies, directions, health concerns, or to just speak to a friendly voice. The community is also only accessible to residents from 7:30 a.m. to 7:30 p.m. so you can rest easy knowing that there will not be unwanted late-night visitors.

If Madrona Hills accepts dogs or cats, what indoor/outdoor areas can they enjoy?

We love our residents and we love their pets! Our community is pet friendly so you can bring your furry friend with you to your new home. There are green spaces and courtyards as well as walking paths where you can enjoy nice long walks.

Does Madrona Hills work with an agency or registry to provide nursing and medical assistance as needed?

Our community provides the option to each resident to choose their own third party care provider. This allows the freedom of choice and flexibility for each resident to determine how much, or how little, support they need.

Costs for Madrona Hills

Cost of Independent Living

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Services and Amenities of Madrona Hills

Costs

  • Fee Structure Extra: Included In Rent: Basic Cable, Electric, Gas, Sewer, Water
  • Independent Living Starting At: $2231/month

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • Studio Apartments
  • Housing Extra: Cottages, Handicap Barrier Free Units Available, Individual Climate Control, Safety Rails In Bathroom, Telephone Hookup, Walk In Tub

Dining options

  • In Room Kitchenette
  • In Room Kitchens
  • Dining Room Shared Meals
  • Dining Extra: Private Dining Room, Resident Kitchen

Features

  • Beauty Barber Shop
  • Computer Room
  • Resident Transportation
  • Hiking Trails
  • Tv Room
  • Garden And Patio
  • Resident Parking
  • Features Extra: Laundry Room For Use, Library, Locked Mailboxes, Elevator, Storage Space

Cleaning services

  • Laundry For Linens
  • Housekeeping

Technology and entertainment

  • Cable In Rooms
  • Technology Extra: Wi Fi In Common Areas

Activities

  • Offsite Activities
  • Fitness Room
  • Activities Extra: Billiard Lounge, Clubhouse, Game Room, Activity Room

Financial guidance

  • Va Benefits Consultation

Guest services

  • Guest Parking
  • Guests At Mealtime
  • Overnight Guests

General

  • Minimum Age: 55
  • Pets: Most Pets Allowed
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About Madrona Hills

Madrona Hills is located in Salem, OR, providing a vibrant backdrop for your new life as a valued member of our caring community.

From pleasant housekeepers, to attentive servers at mealtime and helpful maintenance technicians who are there when you need them, this community is the new extension of your family. We take pleasure in getting to know each of our residents and look out for their comfort and happiness. Our chefs prepare three delicious meals each day, served in our beautiful dining room. We provide housekeeping, linen services, fun and stimulating activities, off-site excursions, transportation to your personal appointments and a variety of classes and programs. Our warm, comfortable community and our friendly staff and residents will welcome you. We look forward to making your life easier any way we can.

So come to Madrona Hills for a visit...and stay!

*We understand that each individual is unique and that needs may change over time. Holiday Retirement does not provide any health care services. However, residents are welcome to receive services from any outside home health care provider of their choice to help them continue enjoying life at our community.

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Madrona Hills


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