Provider Response
At Elizabethan Manor the safety and security of our residents is of the utmost importance. As the reviewer noted we do lock our doors in the evenings due to our country setting. We have a system that the entry bell rings through our phone system. We always try to be prompt and responsive to late evening visitors. There are times we may be assisting our residents and the wait could be a few minutes. All of our care and services are based on the needs and preferences of our residents. We appreciate the concerns stated by the reviewer and follow up with our independent residents to provide the additional support they desire. Delores Mclaren, RN, Executive Director