Offers Memory Care
November 15, 2020
Provider Response
Susan, thank you for your kind review; we are happy to pass along your comments to the team here at Pacifica Senior Living McMinnville!
October 11, 2020
Provider Response
Bonnie, thank you for your kind words and this wonderful review!
October 11, 2020
Provider Response
David, your satisfaction is our top priority.
October 11, 2020
Provider Response
We appreciate your positive review about your recent experience with us!
September 10, 2020
Provider Response
Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living McMinnville. Thank you again, we hope you have a wonderful day!
June 16, 2020
Provider Response
Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here at Pacifica Senior Living McMinnville. Thank you again, we hope that you have a wonderful day.
June 03, 2020
Provider Response
Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living McMinnville. Thank you again, we hope you have a wonderful day!
September 20, 2019
Provider Response
Margaret, we appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. Would you please email us directly, we would like to speak with you.
January 20, 2019
Provider Response
We sincerely apologize for the experience you and your loved one had and can assure you that we do not find this type of behavior acceptable. Pacifica is a company that believes in dignity and respect of our residents. Significantly positive changes have been made, a change of administrator among other things. The community is now on the road to being the comfortable, caring and well organized home for its residents that it should always be. It is discouraging to learn of your experience with us, your feedback helps us improve and thank you for voicing your concerns.
October 16, 2017
Provider Response
Thank you for your detailed positive review Tracy. We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living McMinnville. We appreciate you taking the time to leave us a review and look forward to seeing you again soon!
October 03, 2017
Provider Response
Thank you for sharing your experience, we appreciate your feedback! We understand the challenges and we are here to help. Please don't hesitate to reach out if there's anything additional we can do for you.
August 21, 2017
Provider Response
Thank you for your detailed positive review, we appreciate you sharing your experience! We are very happy to hear that you and your mother are happy here with us. We agree with you, our community really is the BEST!! Have a fantastic day!
What ongoing training does the staff receive in dementia care?
Dementia care training starts at orientation and continues throughout the staffs’ tenure. Onboarding includes 26 hours of Dementia and Assisted Living care training with 3 – 5 days of hands-on training. Ongoing training is comprised of computer-based learning (8 additional hours per year); hands-on live classroom training (4 hours per year); and monthly in-service events led by the registered nurse, executive director, or a third party vendor.
How many staffers are on duty in the daytime and overnight?
During the day, our staff includes a registered nurse, a med tech, three caregivers, an activities director, and other ancillary staff, such as kitchen, maintenance, and administration personnel. Our overnight staff is comprised of a med tech, two caregivers, and a registered nurse on-call.
What programs or activities does Pacifica Senior Living McMinnville offer to keep residents engaged? How does the staff engage residents' long-term memories?
Pacifica Senior Living offers a robust activities program staffed by an activities director and an activities assistant. Group activities including, but limited to, exercise, gardening, movies, baking, putting golf, and singing are scheduled seven days a week from 9:30am through 6:00pm. Additionally, individual one-on-one activities, such as manicures and jewelry making, are ongoing throughout the day. Long-term memories are engaged through activities specific for long-term stimulation and reminiscing with memory books. Other activities include, but are not limited to, live music, dance groups, birthday parties, dance parties, ice cream parties, and holiday parties.
Who assesses residents' health and cognitive functioning? How often is that assessment repeated?
Each resident is assessed by the registered nurse every 90 days. After the resident has had his/her assessment, a care conference is scheduled with the family/Power of Attorney and resident to meet with the executive director, registered nurse, and activities director.
What techniques does Pacifica Senior Living McMinnville use to support memory care residents during mealtimes?
As Pacifica Senior Living practices individual person-centered care, techniques vary per resident and are meant to be independent appropriate. Techniques may include reminders, cueing, mechanically enhanced foods, hand-under-hand assistance, or a total assist with feeding.
How does Pacifica Senior Living McMinnville keep residents' families informed about their loved ones' health?
The Care Conference, scheduled every 90 days, is the most formal communication with families regarding a loved one’s health. However, Pacifica Senior Living maintains an up-to-date Facebook and distributes a monthly newsletter with a wealth of information regarding the community and its residents.
Describe the neighborhood around Pacifica Senior Living McMinnville. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?
Pacifica Senior Living in McMinnville is situated in a small professional campus tucked inside a primarily residential neighborhood in a small town, which affords the best of both suburban and rural settings. Pacifica Senior Living is conveniently located within close proximity to McMinnville’s charming historic downtown and other support facilities.
Is Pacifica Senior Living McMinnville affiliated with a hospital if more care is needed?
Although Pacifica Senior Living does not have a corporate affiliation with a hospital, our community works closely with Willamette Valley Hospital located within 4 miles from our facility.
We look forward to caring for you or a loved one. Rest assured that every amenity we offer was created to meet your unique needs, whether they exist now or develop over time. Your peace of mind is our most important priority, and we endeavor to provide all the comforts of home for you or your loved one. We look forward to becoming an extension of your family.
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