Alderwood Assisted Living

When the care level was unacceptable at a more expensive and supposedly higher hospice- rated Assisted Living Center in Medford, we met with Tina the new Executive Director at Alderwood. Her genuine care for her residents was transparent, and she assured us that she would personally make sure that mom’s final days would be full of kindness and diligent care. We enrolled her and were amazed at Tina’s and her staff’s attentiveness and patience even when mom wasn’t the most amiable of residents. Alderwood did everything in their power to make mom’s passing as painless and full of love as possible. The facility is small and doesn’t look as fancy as the pricier places, but there is a real sense of community at Alderwood amongst the residents and the staff. My family and I are so thankful that we finally got it right for mom. Thank you Alderwood. What we learned about the process for those searching. (1) The Executive Director matters; get one that doesn’t sit behind a desk who knows the names and participates in the needs of residents. (2) Talk to residents. Are they happy? What are their chief complaints. (3) If you can stay there with your loved one for a while, do it and check out the care first hand. If it is sub-par, be assured it is even worse when you are gone. (4) Check out the details of the contract. Though it cost them no work, some add hundreds of dollars for a patient self-administrating oxygen.

It is a good facility I just wonder about why meals are so small for the residence. the activities director does keep them really busy and she is just a wonderful person.