The Villages at Southern Hills
5721 South Lewis Avenue, Tulsa, OK 74105
Photos of The Villages at Southern Hills
Get Cost Information
By clicking Get Costs you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.
Explore Nearby Verified Providers
Be sure to consider these verified communities in your search.
$1,600
University Village Retirement Community
8555 South Lewis Avenue,
Tulsa, Oklahoma 74137
4.1
(44 reviews)
$2,675
$2,300
$3,575
Reviews of The Villages at Southern Hills in Tulsa, Oklahoma
2.57
(33 reviews)
Facility
2.9
Staff
2.6
Food
2.7
Activities
2.4
Value
2.6
Mary
5
|
December 16, 2022
My mom was at The Villages at Southern Hills. The food was better there. The upkeep of the facilities was a little better, too. However, I didn't feel like she got better care. They were professional, but they didn't particularly establish any relationships. Where she is now, they treat her like she's part of the family. They are like caring for a family member, and there's a difference there. The therapies my mom received were excellent. The room was nice. It was a nice double-occupancy room. It was a little more difficult for her to come in right from surgery having a roommate, but that's not the room's fault or the facility's fault. She had heart surgery, and her roommate wasn't the quietest person she could be. The roommate liked to have the television on very loud all the time, day and night. My mom did activities there. She's a real people person, so she's seeking that out right away. There was a Bible study. Food was exceptional. The staff members were professional and nice, but it wasn't as warm and personable. For many of them, it was a job. The facility itself was clean. The furniture was newer and well-maintained. We were very happy with them, and I would have been very happy to have my mom stay there when she needed long-term care, but they did not have any Medicare beds. I have a very close friend that was in and out of The Villages at Southern Hills three times in the last three years and had a very positive experience every time. In fact, that's part of why we asked to go there after my mother had heart surgery.
Jon
1
|
November 5, 2022
My mother was at The Villages at Southern Hills. The long-term care side was terrible. We cleaned her room at the long-term care after she passed because they lost her wheelchair and one of her hearing aids, and they have not responded to us at all about how to replace those. When my mom was feeling sick, I asked them to get us to see the doctor that's on staff and figure out what was going wrong with her, and they just said, "Oh, she just has an upset stomach. We'll just give her a nausea pill or Tylenol." She ended up going into the hospital with a UTI, a kidney stone, and sepsis. I had to force them to call 911 and get her to the hospital. It was like pulling teeth to get them to do that. That's when she died and part of the reason she died was because of neuromuscular failure, which is put on by sepsis (the infection of the blood). We're not very happy with them. When I was cleaning the place, I moved all the furniture, and there was an 11-month-old newsletter found underneath a dresser with mouse poo all over it. They did not clean anything. For the week that she was in the hospital, all they did was make her bed. They left all her clothes dirty with urine protection pads on her bed. They never cleaned it. She had forks and knives just laying around the place. They never cleaned anything for that week and still charged us. The food was terrible. It was worse than a high school cafeteria. My mom had allergies and lactose intolerance, and they did nothing about that. Their assisted living program is run by totally different people, and the assisted living side is great. Do not put anybody in the long-term care/skilled nursing side.
Greg
4
|
August 21, 2021
My mother was living in The Villages at Southern Hills when she got sick, and they allowed her to return to her own apartment there. We've done three convalescences there and we were happy with the place, that's why we went back. The staff that we deal with there is extraordinary and we're very pleased with them, but we don't quite feel quite the same way with the kitchen. She's in her own apartment and they allowed us to provide her 24-hour care for her there. After we did her rehab there, we were impressed enough with them. And that's when we moved out of the house and moved her into an apartment in their independent living section. We've been in their rehab twice, we've been in their skilled nursing once, and we're now back in our apartment. So we feel like we live there. They've been very generous to us. The reason for my rating would be the food and definitely not the staff. The nursing staff, housekeeping staff, those folks are wonderful to us and wonderful to her. The food is just not extraordinary. So the staff taking care of her I'd give a 5, but the kitchen I'd give a 3. They have activities and the facade of the place is very fine; it's lovely.
Ann
2
|
August 6, 2021
My husband stayed at The Villages at Southern Hills. I don't have a lot of positives to say; it was not a good experience. The staff was not very kind; they were kind of rude. They did not understand his condition and what his abilities were. He would have to wait thirty minutes to an hour for someone to come and check on him after he had used the call light. He ran out of clean clothes. Their washer broke, and they did not do anything to ensure that he had clean clothes. He couldn't even take a shower because he had nothing to put on. They did not notify us of the trouble that they were having at their facility. His food was almost always cold whenever they brought it to him. He had some kind of rude staff members taking care of him. The facility itself looks really nice. It looks like a really nice, beautiful place on the Internet. When we looked at the pictures, we were like, "Wow, this is going to be a great experience!" but it was not. They need to improve on patient-response time. On one of the first days that he was there, he listened to a lady who had fallen on the floor and had screamed for help for hours. They did not find her until the next morning. It was a really sad deal. He had called and told me that somebody was needing help, and I had called the facility. But it still took them hours to go and check on this person who was screaming for help. I would just say their staff needs to have better care and faster response times. Their food needs to be warm, like kept on a warm plate. When there are problems with things such as the washing machine, they need to get that fixed; they shouldn't let somebody run out of clothes. He had two weeks' worth of clothes and they assured me, saying, "You don't need to come and get him. We won't allow that. We have to wash them and they won't sit overnight. He'll have plenty of clothes." The service was just not good.
hardcast
1
|
July 24, 2021
Beautiful building, but the room that my mother stayed in belonged in a broken down Motel 6! There were so many things wrong with the room she was in, but main issue was no air conditioning! On her last day there she had a cardiac issue and no nurses answered the call or the cries for help from the roommate. Finally an administrator heard and came to the room and called 911. When we contacted the facility to find out what had happened, they stated they would look into why there were no nurses around. Also asked about why there was no air conditioning in her room and they stated that the room she had been placed into was actually supposed to have been listed as out of order due to the fact that they knew the air was out. Another issue that I had was when we came to pick up our mothers stuff there wasn’t anyone at the front desk. We were able to walk in, get all of her belongings, and walk out without ever seeing anyone. I would not recommend allowing your worse enemy to stay there!
carol2021
1
|
February 25, 2021
Mark this facility off your list. The rooms are okay. Staff members are cold. There are no activities especially since COVID.
What you can do with Caring
Services and Amenities of The Villages at Southern Hills in Tulsa, Oklahoma
Room and housing options
- 1-bedroom apartments
- Studio Apartments
Dining options
- Dining Room Shared Meals
Features
- Beauty Barber Shop
- Resident Transportation
Medicare
Health
5.0
Overall
5.0
Quality
5.0
Staff
2.0
About The Villages at Southern Hills in Tulsa, Oklahoma
Distinctive and charming, we welcome you to The Villages at Southern Hills, where exceptional living meets comprehensive professional care. Beyond the front doors of this extraordinary lifestyle community you'll find the compassionate and caring hands of an assisted living and skilled nursing team. Come and make yourself at home at The Villages at Southern Hills.
Help seniors by writing a review
If you have firsthand experience with a community or home care agency, share your review to help others searching for senior living and care.
Request Pricing Information
By clicking Get Costs you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.
Compare costs, photos & reviews of senior living and care options near you.
Questions?
Call to speak to one of Caring’s Family Advisors, or submit a request for more information here.
Didn't find what you were looking for?
Caring's Family Advisors can help answer your questions, schedule tours, and more.