We are so disappointed in our experience at Legends. We thought at first we were making a good choice. Administrators changed twice while we were there. The care plan we signed up for and paid for was not carried out. My mom was not bathed or her clothes changed, we caught the staff lying about the care. Our Home Health Agency had 17 doc discussions with the care staff over the same issue, yet we were charged. we had issues with medications being issued or not issued. We met with Managers formally expressed our concerns only to have issues with the same staff members within two weeks. My Mother told two different health care providers that she was verbally abused and was afraid to stay there. Begged us not to say anything stating we were not the ones that lived there. We eye witnessed other residents being talked to in a hateful condescending way, we did report it. The food was hit and miss, never served hot. We could never get a good open communication with the staff. We heard repeatedly our Mom say she had no voice there that they were not allowed to say anything. It breaks my heart that I put her there and breaks my heart for those that have no advocate. I cannot imagine what goes on for those that truly have no one to check on them. We are a family that was there often and still experienced many things that are just not acceptable. The inability to resolve issues brought up was very disturbing. If you place anyone here just be present and attentive and listen to the one that lives there. Cosmetically it is a beautiful place but if the care sucks it isn't worth it.
Legend at Tulsa Hills
Offers Assisted Living and Memory Care
19 Reviews
701 W 71st St South, Tulsa, OK 74132
Call
(800) 385-2527
Reviews of Legend at Tulsa Hills
Assisted Living Reviews for Legend at Tulsa Hills
February 16, 2020
I am a friend or relative of a current/past resident
October 05, 2019
I am a friend or relative of a current/past resident
Legend at Tulsa Hills is great all the way around and it's a beautiful place. The staff is very attentive to my mom. The food is excellent. They have activities every morning and afternoon, and most evenings. They have Bingo, music, movie nights, country kitchen where they try different foods, and they have a Meet The Chef day which is good. The staff seems to be very good. The cost is expensive but it's worth it.
Provider Response
Thank you, Cindy, for this great review! We are glad to hear that your mom is enjoying her new home at our community. Thank you for the privilege of serving you and your family.
May 31, 2018
I am a friend or relative of a current/past resident
Caring for an elderly dad from long distance can be challenging. Thanks to Paula, Tiffanie and the fine Legend staff for their excellent care! Very glad made this choice for dad.
April 21, 2018
I am a friend or relative of a current/past resident
This facility has a lot of 'fluff'. It is, as all are, very expensive. We had better care in asst section than memory section. They are understaffed most of the time and the staff spends a lot of time on their phones. Though there are some really good workers, they are few. The food is good, it is decorated nicely but what is important is the care and it is no different than anywhere else. They seem to want to help and make it better but it just doesn't seem to change. The help is a revolving door.
Don't sit in the chairs or sofas anywhere, incontinent residents soil them and they are rarely cleaned!!!
November 20, 2017
I visited this facility
We liked Legend at Tulsa Hills. The problem that we had with them was that it was too far away from where we live. The only one-bedroom that they had available for Mom was at the back of the facility, and it wasn't as large. It would demand a lot of walking for her to go back to her apartment, and she had just had surgery for a broken hip. Those were the reasons why we didn't choose them. The person who showed us around was very accommodating and very nice.
May 06, 2017
I visited this facility
I visited Legend of Tulsa Hills. They have a large staff, and it is one of the newer facilities. It was pretty. Some of the staff was really friendly and good. The rooms were small, but they were designed better. I checked the menu, and in fact I have eaten there, and the food was OK. It is probably in the busiest intersection in Tulsa. One of its faults is that it is across the street from the Hills Shopping Center, and it is hard to get in and out. There is a medical center right beside it, and it isn’t very far to the St. Francis Hospital or the St. John’s Hospital.
January 20, 2017
I visited this facility
I didn’t care for Legend at Tulsa Hills at all. There was no one there to greet us, and the maintenance staff ended up giving us a tour. It seemed like it was really fancy. They had all these movie studios that looked really good and really clean, but I didn’t see any residents out and about sitting on any of the furniture. They had a little bistro and a beverage place where you can come any time and get coffee or tea. It looked really nice but not a soul was there.
November 24, 2016
I am a friend or relative of a current/past resident
Legend of Tulsa Hills is nice and has good food and a lot of activities. It's a nice facility, but the care my mom gets is off and on, though they're getting a lot better. They come and check on her periodically. The people seem really friendly and willing to help once everybody is on the same page knowing what my mom's needs are. I like that they seem to care and seem to want to fix things.
November 19, 2016
I visited this facility
Legend at Tulsa Hills is a very beautiful place but very expensive. It was nice, and it's a place I'd like to go to. The rooms are a variety of sizes, and they have a little workout room and movie theater. It's literally set up like a hotel, and it would be like living in a 5-star hotel.
March 04, 2016
I am/was a resident of this facility
My parents live at Legend at Tulsa Hills and have been there for about 4 months now. I could not be happier!!! I looked at the facility right when it opened but I gave in to my parents desire to stay at home. After 6 months of dealing with home care agencies not showing up, stealing from my parents and just not caring for my parents I finally convinced them to move to Legend. I LOVE the nurses and care staff. I have had a lot of questions about my parents care/health and the nurse always takes time to visit with me and doesn't make me feel like I am a bother. The food is really, really good! Good food was the #1 priority to my dad. . . And he has gained 4 lbs since they moved in!!
My overall experience at Legend has been great. I just wish we would have moved earlier!
January 26, 2016
I visited this facility
Overall, the prices were exorbitant, but Legend at Tulsa Hills was by far the nicest of the places I visited. The apartment was comparable in size to the ones that I saw; these were new, clean, and adequate. The closets were not big enough though. The staff was excellent. They had all of the activities, and it was a large facility. They had lots of seniors that gravitate towards people that are more like them. They do things together. They have arts, crafts, and different things. The dining was very nice.
January 23, 2016
I am a friend or relative of a resident
My parents moved into The Legend January of last year. It’s a beautiful facility; a 2-story building, and it’s a couple of years old. However, they are understaffed. Their response time is 20 minutes. Their food was not fine dining, but processed food. They started charging us extra for food delivery, but they did not inform us. Their meds were always late and very inconsistent. I actually had to get caregivers to take care of my parents.
October 28, 2015
I am a friend or relative of a resident
My husband was at Legend at Tulsa Hills, and it was a mistake. They mis-assessed him. The facility was manicured, it was beautiful, and I thought it was like a cruise ship and that my husband would love this place. They said he would be fine in assisted living and that he didn't need the Alzheimer's unit, so he moved into the ALF, and he stayed there 15 days. However, he was not getting care. He was just lost. I was getting there as soon as I could after work, because nobody was taking care of him. It was not good care at all. I'm satisfied now because I finally got to the CEO and they refunded my money, but people just ignored me. I was not pleased with it.
What I like best about this place was how it looked. It was brand new, it was clean, and they had nice amenities. They also had an activities director, although they ignored my husband because they didn't think he was up to par. So if you don't need support, it is a great place to be.
July 04, 2015
I visited this facility
Legend at Tulsa Hills was a lovely place. It was very nice and very attractive. The staff was cooperative. The apartments were average in size. The dining area was very nice. It was new, so everything looked good. It was upscale.
February 08, 2015
I am a friend or relative of resident
My mom is a resident at Legends. The first impression was very good but after she moved in last Aug. things didn't continue to work out so well. My sisters and I really had to stay on top of everything before the staff finally got a clue as to how to take care of our mom. Now that she's been there for 6 months things are finally going smoothly. The main issue we have right now is the food. Not exactly healthy eating. My mom's been in the hospital 3 times already for water retention. The nurse and staff are very good though and the activities director is super. I did find out that corporate dictates the menu which I think is rediculous. When the chef made Thanksgiving dinner it was fabulous.
January 12, 2015
I am a friend or relative of a resident
The Legend is brand new and clean, and the people seem nice. The rooms are really thought out well -- the ones they’ve laid out. On the whole, it’s quite nice. The people who lived there were nice. They had a Christmas party that was quite nice, and we participated in that.
January 07, 2015
I am a friend or relative of resident
This is a beautiful place that offered several floor plan options for our loved one. It's bright, clean and offers very good food and kind caregivers. That being said, the negatives right now I feel are on the weekends there aren't really any higher level management/staff there and the care level goes down considerably. They are new and have had some growing pains and sometimes I feel they expect your loved one to be much more independent than is first presented by the lovely sales lady. This is not a bad place by any means, I believe there are some really good and caring staff but if you're thinking about moving your loved one here be sure to ask a lot of questions and ask about the additional costs for higher "levels of care" and what that really looks like. Our original costs that were presented to us went up considerably after the "evaluated" our family member. Legend is a nice place but you will need to be involved and stay on top of things, at least a first.
November 03, 2014
I visited this facility
We had an apartment reserved for mother at Legend at Tulsa before her health took a turn for the worse. If her health was better, it would’ve been a very nice place for her. It’s a very nice, brand new facility. I was treated by the staff very warmly, and they’re very caring and were preparing for mom’s arrival there even though she didn’t make it. We had already put our deposit down there when we realized that and when the doctor said that my mom isn’t a candidate for assisted living anymore. They very graciously said notto worry because our deposit will be refunded, and it came very quickly. They had a lot more activities, interests and things, but mother never made it there for us to participate in those. There are nice sitting areas inside, movie rooms, and they had a nice landscaping. I’ve really enjoyed visiting there. They’re very homey, inviting, and very clean.
Memory Care Reviews for Legend at Tulsa Hills
May 07, 2020
I visited this facility
Legend at Tulsa Hills was extremely nice, but it's not anything my mother could use. They offered a lot of programs, but not for memory care. She passed a cafe, a movie theater, and games, which is all great if you're a senior citizen and need a place to stay, but in the memory care unit she needs more care. We met the tour guide. She was friendly, but she did not know all the answers to my questions, and she did not show me the rooms in the memory care. She showed me the rest of the facility, and it was very nice.
Questions about Legend at Tulsa Hills
What ongoing training does the staff receive in dementia care?
Associates receive training through a thorough on-boarding program and ongoing, annual training as required by the state regulations. Department heads are required to participate in bi-annual training in their designated field of expertise.
Describe the overall population of assisted living residents at Legend at Tulsa Hills. What is their average age? What are their favorite things to do?
Legend at Tulsa Hills is very proud to have a diverse community of residents who enjoy a wide range of activities from physical exercise, exploring their artistic talents, cooking classes and volunteering their time in various local community projects, just to name a few.
What programs or activities does Legend at Tulsa Hills offer to enrich residents' well-being?
Some of the life enrichment opportunities include: trips to the theater and art venues, outings to shopping and attractions, community and cultural events, informative lectures and educational speakers, volunteer opportunities, fitness classes, walking groups, social and themed parties, book clubs, family events and much more.
What transportation services does Legend at Tulsa Hills offer to assisted living residents?
Legend at Tulsa Hills offers scheduled transportation via shuttle buses for our assisted living resident’s convenience. Legend at Tulsa Hills is equipped with a porte-cochere for the convenience and safety of all residents.
What makes the chef or dining program at Legend at Tulsa Hills exceptional? What kind of menu can assisted living residents expect?
Legend at Tulsa Hills offers a Gold Leaf Dining experience for all residents which entail fresh prepared meals in our own kitchen by our staff of professional Gold Leaf Chefs. Breakfast consists of a wide array of traditional breakfast items, including eggs cooked to order. For lunch and dinner, you may choose a freshly prepared selection from the Gold Leaf Choice menu or the Café Select menu, and your choice will be brought to your table by one of our friendly wait staff. The Gold Leaf Choice menu is created by the chef and changes daily.
What safety features or security measures does Legend at Tulsa Hills offer to assisted living residents?
Trained associates are on the premises 24-hours a day, electromagnetic locking doors, specialty carpets near doors with alarms, etc.
How does Legend at Tulsa Hills keep residents' families informed about their loved ones?
Legend at Tulsa Hills publishes a monthly newsletter which often contains a calendar of planned events, a schedule of daily activities is posted at the community. Families will receive a phone call if there is any change in the health of the resident.
What is the care staff-to-resident ratio at Legend at Tulsa Hills during daytime and nighttime hours?
Staff-to-resident ratio will fluctuate depending on the number of residents.
If Legend at Tulsa Hills accepts dogs or cats, what indoor/outdoor areas can they enjoy?
Residents are allowed to have well-behaved pets and there is ample space outdoors for residents to enjoy with their pets.
What ongoing senior care training does the staff receive?
Associates receive training through a thorough on-boarding program and ongoing, annual training as required by the state regulations. Department heads are required to participate in bi-annual training in their designated field of expertise.
How many staffers are on duty in the daytime and overnight?
Staff-to-resident ratio will fluctuate depending on the number of residents.
What safety features or security measures does Legend at Tulsa Hills provide to protect residents who wander?
When residents appear to be moving towards an exit, associates are trained to re-direct them back to their activities or apartments. Special carpet designed to deter residents are placed around fire exits and the doors in each community are installed with electro-magnetic locking systems.
What programs or activities does Legend at Tulsa Hills offer to keep residents engaged? How does the staff engage residents' long-term memories?
Programs and activities for Memory Care Residents are customized based on personal interest, cognitive and physical abilities using the resident’s life story.
Who assesses residents' health and cognitive functioning? How often is that assessment repeated?
Each resident’s health and cognitive functioning are assessed by the health care coordinator when they move into the community. Each resident is assessed again 30 days after move-in and every 120 days after that by the Healthcare Coordinator.
What techniques does Legend at Tulsa Hills use to support memory care residents during mealtimes?
A half hour before mealtimes, aroma therapy is used to stimulate synapses in the brain to recognize that it is time to eat, residents are escorted to the dining room and accompanied at the table by an associate who demonstrates mirroring techniques to enhance memories of proper eating techniques.
How does Legend at Tulsa Hills keep residents' families informed about their loved ones' health?
Anytime there is a change in the health or behavior of a resident, the family is notified with a phone call.
Describe the neighborhood around Legend at Tulsa Hills. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?
Legend at Tulsa Hills is located in close proximity to residential neighborhoods with easy access to various hospitals and clinics for the convenience of the residents.
Services and Amenities of Legend at Tulsa Hills
Room and housing options
- 1-bedroom apartments
- 2-bedroom apartments
- Studio Apartments
Dining options
- In Room Kitchenette
- Dining Room Shared Meals
Features
- Beauty Barber Shop
- Resident Transportation
Cleaning services
- Laundry For Linens
- Housekeeping
- Laundry For Clothing
Health services
- Skilled Nursing
- Nurse On Staff: Yes
Activities
- Offsite Activities
- Religious Services
Financial guidance
- Financing Advice
Languages
- English
Types of care
- Walking Wheelchair Assistance
About Legend at Tulsa Hills
Welcome to Legend at Tulsa Hils
Legend at Tulsa Hils is an assisted living and memory care residence dedicated to providing quality services in a warm, comfortable environment. We offer professional, personalized services designed to enhance the quality of life for those we serve. We remain dedicated to those who entrust their housing and service needs to us.
At Legend at Tulsa Hils we are dedicated to each Residents' independence, choices and dignity.
Visit us for a tour and you'll see how our combination of a warm residential setting along with the caring, helpful staff at Legend at Tulsa Hils is just the right choice for your housing or service needs.
Philosophy of Service
Legend at Tulsa Hils is dedicated to providing the highest standard in quality of service, environment, and care to residents and their families. The foundation of our approach to service is built upon fundamental concepts we believe are important to every resident.
The concepts are central in our approach to quality service and supportive residential environments:- Promote the individuality of each resident
- Offer each resident dignity and respect
- Foster independence for each resident
- Support each resident's right to privacy
- Support the needs of family and friends
- Provide a supportive residential environment
- Partner with residents and family in care decisions
- Offer individual choices in care, services and lifestyle
Tailored Services
At Legend at Tulsa Hils, we recognize that each person has individual needs and preferences. With this in mind, we offer each resident a flexible service combination we call Tailored Services. The combination of the Base Monthly Service and the Tailored Services you choose results in your monthly Tailored Pricing. This unique plan provides you with the most individual personal service in the most cost effective manner.
Base Monthly Service Includes:- Spacious apartment
- Utilities (except phone)
- Weekly housekeeping & laundry
- Routine maintenance
- Three nutritious meals and snacks
- Life Enrichment activities
- 24-hour access to staff
- Licensed nurse on staff
- Health monitoring by full time professional staff
- Medication Assistance
- Specialized diets
- Assistance with bathing, dressing, grooming, and other personal care
- Assistance with ambulation
- Reflections Memory Care
The Legend Personal Assessment provides for cooperative planning between you and our staff. As your needs or wants change, your Tailored Services can change with you. At Legend, you pay only for the services you need or want.
Enriching Activitie
Life enriching activities come alive at Legend at Tulsa Hils. Residents participate in hobbies, cultural events, educational opportunities, religious activities, and interesting trips, along with the opportunity for new experiences. New friends are made and relationships strengthened by spending enjoyable time together. Special cultural and community events are a highlight on the Legend Life Enrichment calendar.
The Life Enrichment Coordinator and the nurse create The Legend Wellness Program which may include fun exercises, activities, and health education. The Legend Wellness Program is designed to enhance the overall health and well-being of the residents.
Companion Services
You may choose additional personalized support or services through our specialized program call Legend Companions. Legend Companions spend time one-on-one with the resident providing special attention or care such as reading, shopping, letter writing, supervision, and support.
Quality Design Features
Every design feature of the Legend at Tulsa Hils is based on our philosophy of service and our dedication to creating quality environments and service delivery systems for the residents we serve.
Exterior:- Elegant home-style architecture
- 5 distinctive apartment styles
- Kitchenette with microwave, refrigerator, sink, and cabinetry
- Wall-to-Wall carpeting, except bathrooms
- Large bathroom with curbless shower
- Emergency Call System with speaker response
- Telephone and Television connections
- Individually controlled heating and air conditioning
- Basic Cable hook-up
- Personal Care Suite providing health and wellness evaluations and services
- Therapeutic and relaxing whirlpool spa
- Elegant dining room
- Main Street Café for casual dining and snacks
- Enclosed courtyard / covered porch
- Common living room, game room, and library
- Uptown Theater
- Electronically controlled entrances
- Fire/smoke and sprinkler systems
Reflections Alzheimer's and Memory Care
Dedication to Service
Caring for a loved one with Alzheimer's or other memory impairments is a very personal, loving dedication to service. It requires service for specific and individual needs.
More often, the resident with memory loss needs assistance with life's daily activities including personal care but may not have an acute medical condition requiring around the clock skilled nursing or instruction. Finding that unique combination of physical setting and specialized care is a journey traveled by many families.
The Reflections Program
At Reflections, our trained staff works closely with family members and friends to assemble a "Life History" identifying the personal experiences of each resident's life.
Through the "Life History," we get to know the personality behind the person, fostering a one-to-one association more like "friend to friend" rather than "staff to patient." Details and events from your loved one's past become "shared" memories and experiences serving as a foundation for activities, communication, and the development of friendships built on support, understanding and mutual respect.
Base Monthly Services- Laundry Services - personal and linen
- Housekeeping
- 24 hour-a-day specially trained staff
- Three daily meals plus snacks
- Tailored activities - therapeutic and recreational
- Full-time Reflections supervisor
- Individualized service planning
- Family and community support groups
- Reflections Program - a personal life history program
- Medication Assistance
- Assistance with bathing, dressing, personal hygiene, incontinence management, and other personal services
Map of Legend at Tulsa Hills
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