Brookdale Oklahoma City Southwest

Offers Memory Care

6 Reviews
10001 South May Avenue, Oklahoma City, OK 73159
Call (844) 325-8230
Brookdale Oklahoma City Southwest (844) 325-8230

Reviews of Brookdale Oklahoma City Southwest

6 Reviews Write a review
Food
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Facility
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Memory Care Reviews for Brookdale Oklahoma City Southwest

February 21, 2013

By Marilyn11

I am a friend or relative of a resident

Our family member, who has severe Alzheimer's, is receiving excellent care at Clare Bridge South. The facility is well maintained and the staff are very pleasant.

September 01, 2010

By watchingforparent

Very Poor facility - Please do not leave your loved ones here

This facility is very poorly run. The costs are higher here than other facilities within the same area, offering the same services, but the facility smells of urine; some of the staff are quite unengaged, bordering on neglectful. The administrator has nothing but excuses for her non performance and is very inconsistant in her attendance during the day. When present, she spends most of her time in her office with the door shut and the blinds pulled. The staff is not being trained properly. Examples of what we experienced were: Frequently finding our parent in other peoples clothing. Lost items - including clothing. Coming in on the weekend to find the entire staff out in the courtyard smoking while one of the female residents was defacating on the floor. On another occasion, finding our parent sitting alone in the dining room instead of being taken back to their room after dinner. When attempting to talk with the administrator just given a lot of excuses about how she cannot control the staff and cannot be there 24X7. Our parent's room had a non-working smoke alarm (hanging from the ceiling). We notified the administrator of our impending move and the service became even worse. We gave her 24 hours notice of when we were going coming to move our father and that we needed all of his things (medications, supplied we had paid for and clothing all back in his room). When we arrived, nothing was ready, the administrator and her senior staff holed up in the nurses office and did not lift a hand to help; leaving their staff to scramble. When we made our final return to pick up our parents remaining items, one of their residents left via the door we were unloading under. Pure neglect on their part. We did not want the resident or his family to suffer, so we alerted them to the run away resident. The administrator was so intent on not cooperating with us and exhibiting passive/aggressive behavior that they neglected the safety of their resident. Please do not intrust your family with this facility.
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Services and Amenities of Brookdale Oklahoma City Southwest

General

  • Resident Capacity: 40
  • Pets: Small Pets Allowed

About Brookdale Oklahoma City Southwest

At Brookdale Oklahoma City Southwest we know that memory losses due to Alzheimer's disease and other forms of dementia are progressive and residents' needs are continually changing. That's why we provide balance in our residents' capabilities, personalities, and preferences to create daily routines that enhance their spirits and increase their sense of purpose. We believe the amount of satisfaction our Alzheimer's and dementia care residents receive from the tasks that fill their days goes a long way to maintaining their sense of purpose and overall satisfaction with life. An integral part of this is our promise to encourage each resident to find Daily Moments of Success. To help our residents achieve these moments, our associates receive the tools and training needed in such key areas as specialized dining and the ongoing monitoring of healthcare and behavioral needs, to name a few.

We provide Alzheimer's and dementia care residents with the lifestyle, housing, and services they need in comfortable surroundings combined with the amenities, programs, and care to help stimulate recognition, recall, and wellness in a safe environment. Through years of caring for individuals with dementia, our professional care staff has learned to create optimal surroundings and approaches to care. Familiar environments that our residents have enjoyed throughout their lives are recreated to help them feel reassured and comfortable. The Alzheimer's and dementia care programs at Brookdale Oklahoma City Southwest are built to embrace, not restrict our residents' desire to wander and to provide a sense of belonging.


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Brookdale Oklahoma City Southwest


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