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Rivermont Assisted Living and Memory Care

Offers Assisted Living and Memory Care

20 Reviews
750 Canadian Trails Dr., Norman, OK 73072
Call (800) 385-2527
Rivermont Assisted Living and Memory Care (800) 385-2527
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Reviews of Rivermont Assisted Living and Memory Care

20 Reviews Write a review
Food
(2 Reviews)
Staff
(4 Reviews)
Facility
(4 Reviews)
Activities
(1 Review)
Value
(2 Reviews)

Assisted Living Reviews for Rivermont Assisted Living and Memory Care

November 13, 2019

By delcorazon

I am a friend or relative of a current/past resident

Our 95 year old mother has lived here for 3 years. She and our family are very happy with Rivermont. The staff is terrific— patient, kind and caring. The facility is nice and clean. Communications are excellent.

Provider Response

Thank you, for this wonderful review! We are glad to hear that your mother is enjoying her new home. Thank you for the privilege to serve you and your family.

October 03, 2019

By Steve

I visited this facility

Rivermont Assisted Living and Memory Care was really good, but it was a little pricey since it was at least a $1,000 more a month more than anyone else. The staff members are fine; however, I saw no activities. We primarily just saw the three levels of apartments that they have, but we didn't see any amenities. The dining area was clean and very pleasing to the eye.

Provider Response

Thank you, Steve, for your review. Looks like we missed the opportunity to show you first hand all of the various life enrichment activities that we have daily. We would love for you and your family to join us when you're available. Do you mind setting something up with Angie so you can experience this first hand? We hope to have the opportunity to serve you and your family.

October 01, 2018

By LovedOne01

I am a friend or relative of a current/past resident

My parents are in Rivermont. It was a very nice facility to look at and pleasant to be inside. We liked the staff that we met, and we liked that it was a private corporation. The food was good, I liked that it was put on your plate, and brought to you rather than a cafeteria where you choose and tend to overdo easily. They had a haircut salon, a very nice and very attentive activities director who was very interested in the individual interest of the residents, and lots of activities.

Provider Response

Thank you very much for this great review! We’re glad to hear that your parents are enjoying the Rivermont community. We appreciate the opportunity to serve you and your family.

September 28, 2018

By Gary

I visited this facility

Everything at Rivermont Retirement Community seemed perfect to me. The staff member who toured us around was very informative, friendly, and spent plenty of time with us. The rooms were extremely clean and spacious. They have a library and they have trips to casinos and shopping. The dining room is very nice, clean, and spacious.

Provider Response

Thank you Gary for your feedback and this great review! We're glad to hear that you enjoyed your tour and we hope to have the opportunity to serve you and your family at the Rivermont community.

November 12, 2017

By NormanResident

I am a friend or relative of a current/past resident

Rivermont "The Gardens." I have a family member who has lived at Rivermont Gardens for over a year. The care my family member receives is very good. The staff is attentive and alert to my family member's needs. The Gardens is an assisted living facility that has a memory care unit. I am familiar with both the assisted living and memory care units. The flexibility of having both is a feature. The gardens is a very comfortable facility that works hard to make each resident feel at home. The chef is an excellent baker and the monthly friends and family dinners are very enjoyable special occasions designed to give family and friends a special reason to visit their resident. Visitors are welcome and appreciated. The facility and grounds are well cared for and provide a comfortable environment.

September 11, 2017

By ccso811

Other

First off my information only applies to management. The care givers are wonderful people and go above and beyond. Rivermont at the Trails is very expensive like most assisted living centers I assume. Understanding that a lot of people pay out of pocket you would think the company, Legend Senior Living, would have a process to allow several different accepted forms of payment. This is not so. You better have cash or printed checks. The owner refuses to allow ACH Checking Account withdrawal or credit card payments. I have attempted to contact the company comp troller to discuss the reasons but he will not return my calls. I was told by a worker, that didn't to reveal his name, the owner allegedly absolutely refuses to take credit card payments because he doesn't want to have to pay the fees. He sure doesn't mind taking my $4000 a month plus yearly increases. Seriously credit cards are a business standard today. A fact of life considered by 99% of businesses to be a cost of just doing business. Since insurance doesn't pay all of it comes out of pocket. If credit cards would be allowed with transaction cash back offers this would help me make the payments. Some months a credit card could be the difference between me making a payment and my grandmother being evicted. I normally don't air personal business but I can't get anyone to pay attention so maybe this form of media will get answers.

Provider Response

Thank you for your response. We apologize that you have not received a response regarding this issue. The company has been exploring options for ACH payments that secure the personal financial information of residents and family members. At this time, we are still researching systems that ensure this security to the level that our residents require. We encourage you to contact our Customer Link line at 877-877-3892 if you would like to share any concerns or have any questions.

May 08, 2017

By Amy286456

I visited this facility

Rivermont is an excellent, very well-run, clean, and friendly-looking place. It doesn’t look institutional and doesn’t have any smell to it. It's well-lit and has a central dining area with service so the residents don't have to go up to a buffet line. I was very impressed with it. The staff is excellent and have gone above and beyond in trying to work with my parents to get them in there. It's the best I've seen.

February 10, 2017

By Brian512524

I visited this facility

I thought Rivermont was very nice. It was clean and modern, and I think it would meet the needs of my wife?s uncle. The folks were really nice. They took time with me and even went out of their way to meet with me on a Sunday and showed me everything. If it was me, I liked it. They seemed to have a pretty good meal situation, and there was a small kitchen in the residence. They seemed to have plenty of activities. It definitely did meet all of his needs.

December 08, 2016

By Floyd545047

I visited this facility

I was impressed with Rivermont Retirement Community. The staff was really nice and did all they could to make me feel at home. It's a good facility. The rooms looked fine, I have no complaints at all, and it seemed like the people there are enjoying it. The staff really cared for their people. They have transportation to doctors, so it was impressive.

November 01, 2016

By Joe678271

I visited this facility

Rivermont Retirement Community was pretty good. The rooms are nice and furnished. It's pretty good quality, and the facility director was a nice lady. They had a library room. It's a nice place.

October 05, 2016

By Donna044401

I visited this facility

Rivermont Retirement’s layout was OK. The staff seemed OK too, but the cleanliness of the place was not good. The odor was overpowering, when you started walking on the hallways, that’s when the odor -- the urine -- was very strong. I did look at the dining room, and it seems clean. The rooms were very small. I thought they were a little high for the price.

August 24, 2016

By Cathy075343

I visited this facility

We really liked the independent living area at Rivermont at the Trails because of all the activities and the way the place was set up. I didn't like the assisted living area because it did not have the little kitchenettes in the rooms. One person showed us the independent living area, and another one showed us the assisted living area, and they were both wonderful. They spent considerable time with us and answered all our questions. We actually had one resident come up and give positive feedback on how good the food was.

June 17, 2016

By BD731850

I am a friend or relative of a resident

We put my parents in a nice one-bedroom in Rivermont. Our experience has been very good and very positive. The staff is very accommodating and very good at coming and fixing things. The dining room, the common area and the gardens are lovely. However, I guess there is a bit of turnover in the kitchen, and they are getting a new chef. When they first moved in, the food was very good, and then they had a different chef, so it was not as good, but I guess it is getting better. My parents are having a ball finding something to do and enjoying themselves. There is a lot of variety of activities. It has the continuum of care on-site because at some point my dad is going to have to go assisted living, and it will be nice that my mom will be able to see him every day. It is working out. It has only been a month, and they are adjusting.

January 24, 2016

By Relative9

I visited this facility

Rivermont was very open and I love it. It was very friendly and clean. It was really beautiful inside. That’s where I wanted for them to go.

January 14, 2016

By Nicole76

I visited this facility

This facility is absolutely awful. They don't have any activities for the residents and all the residents have to do is sit in their room or sit in the big room and do nothing. The directors that you need to speak to are always on vacation or gone for two or three days. They raise the rent whenever they want. We finally moved my family member to arbor house and it was the best decision we ever made. Think twice where you put your loved ones.

July 31, 2014

By Caring4782

I am a friend or relative of a resident

I have heard a lot good references for Rivermont. Right now, they are going through a change of personnel. The staff they had was very good, so it would be hard to tell you how this new staff is going to be. Food is good. My husband's room is very nice, roomy, and clean. It has a separate bathroom, its own bathroom. They pick the room out just for that person when they come.

April 29, 2014

By Caring82903550

I am a friend or relative of a resident

We've been in Rivermont a couple of days. It has a long-time good reputation. I've lived here a long time so I know about it. It's always very clean and very well kept. My husband is in the memory care. It's a very nice-sized room. It's all new inside. They just redid the room before he moved in. It has everything. They have a lot of people and staff, and I know he's well taken care of.

November 15, 2012

By jenxxx

I visited this facility

When looking for a place for my mom, we checked this place out. First off, was the smell when you walked into the building. There were people sitting around in wheelchairs with no activities going on which disturbed me but the lady giving me a tour said it was just a "down" time. Since it was just before lunch, I stayed and observed. There was two entrees to choose from but very few of the residents were even asked what they wanted. The full plates were set down in front of them with very little discussio, I thoughtthe place was very cold. I didn't get a good feeling that this was the place I wanted my mom.

January 05, 2012

By commercesd

I visited this facility

We checked out The Gardens at Rivermont in Norman, while visiting friends. Our uncle needs to move to a place where he can be cared for. He has early dementia -- and were were told that they could accommodate him here. Most of the residents looked like they could get around well, so our uncle would fit in here well. There are plenty of exercise and other physical activities offered. The services offered here seemed typical to what we have seen thus far. The needs of the residents were handled with consideration and care by the staff. The restaurant style dining looked appealing, as did the food. The outings schedule includes transportation to various recreational and social programs in the community and they also host a variety of events at the facility. All of the areas we saw were clean and tidy. The private living quarters were nice sized -- about the size of a hotel room, which is ample enough for our uncle. He prefers to be out and about socializing, so would only really use the room for sleeping and perhaps, reading. He can also read in the library, which stocks plenty of interesting reading material. All of the residents here appear to be ambulatory, so a fit and active senior would do well here.
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Memory Care Reviews for Rivermont Assisted Living and Memory Care

June 26, 2019

By Dean

I visited this facility

Rivermont Assisted Living and Memory Care was kind of sterile. It's nice, but it was more expensive than others and not as homey. The rooms were clean. It just seemed like a place that all they were interested in was bills.

Provider Response

Thank you, Dean, for this review.
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Questions about Rivermont Assisted Living and Memory Care

What ongoing training does the staff receive in dementia care?

Associates receive training through a thorough onboarding program and ongoing, annual training as required by the state regulations. Department heads are required to participate in bi-annual training in their designated field of expertise.

Describe the overall population of assisted living residents at Rivermont Assisted Living and Memory Care. What is their average age? What are their favorite things to do?

This community is very proud to have a diverse community of residents who enjoy a wide range of activities from physical exercise, exploring their artistic talents, cooking classes and volunteering their time in various local community projects, just to name a few.

What programs or activities does Rivermont Assisted Living and Memory Care offer to enrich residents' well-being?

Some of the life enrichment opportunities include: trips to the theater and art venues, outings to shopping and attractions, community and cultural events, informative lectures and educational speakers, volunteer opportunities, fitness classes, walking groups, social and themed parties, book clubs, family events and much more.

What transportation services does Rivermont Assisted Living and Memory Care offer to assisted living residents?

This community offers scheduled transportation via shuttle buses for our assisted living resident’s convenience. Community is equipped with a porte-cochere for the convenience and safety of all residents.

What makes the chef or dining program at Rivermont Assisted Living and Memory Care exceptional? What kind of menu can assisted living residents expect?

This community offers a Gold Leaf Dining experience for all residents which entail fresh prepared meals in our own kitchen by our staff of professional Gold Leaf Chefs. Breakfast consists of a wide array of traditional breakfast items, including eggs cooked to order. For lunch and dinner, you may choose a freshly prepared selection from the Gold Leaf Choice menu or the Café Select menu, and your choice will be brought to your table by one of our friendly wait staff. The Gold Leaf Choice menu is created by the chef and changes daily.

What safety features or security measures does Rivermont Assisted Living and Memory Care offer to assisted living residents?

Trained associates are on the premises 24-hours a day, electromagnetic locking doors, specialty carpets near doors with alarms, etc.

How does Rivermont Assisted Living and Memory Care keep residents' families informed about their loved ones?

This community publishes a monthly newsletter which often contains a calendar of planned events, a schedule of daily activities is posted at the community. Families will receive a phone call if there is any change in the health of the resident.

What is the care staff-to-resident ratio at Rivermont Assisted Living and Memory Care during daytime and nighttime hours?

Staff-to-resident ratio will fluctuate depending on the number of residents.

If Rivermont Assisted Living and Memory Care accepts dogs or cats, what indoor/outdoor areas can they enjoy?

Residents are allowed to have well-behaved pets and there is ample space outdoors for residents to enjoy with their pets.

What ongoing senior care training does the staff receive?

Associates receive training through a thorough onboarding program and ongoing, annual training as required by the state regulations. Department heads are required to participate in bi-annual training in their designated field of expertise.

How many staffers are on duty in the daytime and overnight?

Staff-to-resident ratio will fluctuate depending on the number of residents.

What safety features or security measures does Rivermont Assisted Living and Memory Care provide to protect residents who wander?

When residents appear to be moving towards an exit, associates are trained to re-direct them back to their activities or apartments. Special carpet designed to deter residents are placed around fire exits and the doors in each community are installed with electro-magnetic locking systems.

What programs or activities does Rivermont Assisted Living and Memory Care offer to keep residents engaged? How does the staff engage residents' long-term memories?

Programs and activities for Memory Care Residents are customized based on personal interest, cognitive and physical abilities using the resident’s life story.

Who assesses residents' health and cognitive functioning? How often is that assessment repeated?

Each resident’s health and cognitive functioning are assessed by the health care coordinator when they move into the community. Each resident is assessed again 30 days after move-in and every 120 days after that by the Healthcare Coordinator.

What techniques does Rivermont Assisted Living and Memory Care use to support memory care residents during mealtimes?

A half hour before mealtimes, aroma therapy is used to stimulate synapses in the brain to recognize that it is time to eat, residents are escorted to the dining room and accompanied at the table by an associate who demonstrates mirroring techniques to enhance memories of proper eating techniques.

How does Rivermont Assisted Living and Memory Care keep residents' families informed about their loved ones' health?

•Anytime there is a change in the health or behavior of a resident, the family is notified with a phone call.

Describe the neighborhood around Rivermont Assisted Living and Memory Care. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?

This community is located in close proximity to residential neighborhoods with easy access to various hospitals and clinics for the convenience of the residents.

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Services and Amenities of Rivermont Assisted Living and Memory Care

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • Companion Suites: We Offer Companion Suites
  • Studio Apartments

General

  • Resident Capacity: 56
  • Respite Care
  • Pets: Small Pets Allowed
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About Rivermont Assisted Living and Memory Care

At Rivermont Assisted Living and Memory Care, you’ll find a vibrant atmosphere that values both community and individuality. Gathering areas are purposefully designed to make life more engaging, convenient and social, while a variety of residential floorplans offer comfortable, private retreats in which you can express your individual taste and lifestyle. Even the services we provide are personalized to your unique needs and wishes, and delivered discreetly so that lifestyle always remains at the heart of your experience.

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Rivermont Assisted Living and Memory Care


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