I would like to thank everyone for all their help.
I would like to thank one of your kitchen staff for the excellent service and good food I wish I could remember his whole name so I can personally thank him for his help I believe his first name was Tim but can't remember his last name.
Thanks again to everyone for the great work.
Willowood at Mustang
Offers Assisted Living and Memory Care
7 Reviews
1017 W State Hwy 152, Mustang, OK 73064
Call
(800) 385-2527
Reviews of Willowood at Mustang
Assisted Living Reviews for Willowood at Mustang
June 11, 2019
I visited this facility
February 23, 2018
I visited this facility
My tour of Willowood at Mustang was fine, but I kept getting conflicting information from different people about availability of a one-bedroom or a two-bedroom. They need to be more on the same page. As a facility itself, I was very impressed with them. The staff was very courteous, but some were not as knowledgeable. The person who was conducting the tour gave me some wrong information about the cost. I spoke with a couple of residents who all seemed to be very happy there and very friendly. The facility was clean and smelled nice; it wasn't washed down with bleach. It had a clean atmosphere and was in good shape, not rundown. The staff was very helpful, but one girl leading the tour wasn't knowledgeable. I was asking about a two-bedroom and she said they don't have them, but they do have two-bedroom cottages, they just didn't have any available.
July 17, 2017
I visited this facility
The people at Willowood were very friendly. The staff took us on a tour, showed us a room, and explained how it worked. They were nice and very pleasant. The dining area was very small, and whatever they cook that day is what you eat. I just didn't like that when I walked in because it smelled like a nursing home. They didn't have any amenities, but the cleanliness and location are okay.
Provider Response
Willowood administration, management team and staff take great pride in our community and every resident/family/visitor experience. We actually receive compliments on a very regular basis regarding the pleasant, homey feeling of the environment and, specifically, welcoming aromas. From time to time, something that is cooked in the kitchen may cause different smells throughout the building due to the open floor plan; however, we make a concerted effort at ventilating and neutralizing these. Almost every guest who visits comments on how pleasant the building smells and their surprise that it does not smell like a nursing home as they expected. We apologize for any deviation from our norm and do appreciate the feedback. Regarding menu offerings, we provide and "Always Available" selection including multiple alternatives from which residents can choose, should they not wish to have the main selection for that meal. We are committed to providing quality care to seniors and appreciate the opportunity to serve them and their families. We use these types of feedback avenues as opportunities for growth in all areas.
July 20, 2015
I visited this facility
Willowood was very nice and very congenial, but it was way too high; we couldn’t afford it. The rooms were wonderful, and the sanitation was excellent. It was very convenient, but it didn’t suit our needs as far as the living is concerned.
May 30, 2014
I am a friend or relative of a resident
We chose Willowood at Mustang because it's very close to where my mom used to live, and it was a little bit cheaper. The facility is really nice. The staff are really good. The employees seem to be very happy with their jobs. They work hard for my mom. Her room is quite nice, and it's at the front of the building. I was impressed with their dining room. It's open pretty much anytime, and if they don’t like the meal, they can always pick something else. I was impressed with the food. They have some entertainment, and they have all kinds of board games. They take the residents out to shopping; they have a little van. The people who run the place have been very personable.
November 08, 2013
I am a friend or relative of a resident
We love Willowood at Mustang. Mom wasn't there very long because she died after nine days of being there. Her apartment was great. It's about 300 square foot and beautifully fully furnished room. They provided all the meals for her. They were supposed to encourage her to participate in activities, but she was too sick and too weak.
September 17, 2012
I am a friend or relative of a resident
Mustang Manor is an older facility in the small town of Mustang. The workers are nice and very giving of themselves and the residents seem to be happy there. The have activities within the facility, some scheduled, some not. Many outside groups visit there, such as out Girl Scout troop. They allow Christmas activities as well as other religions if requested. Most of the staff seemed to be on first name basis with the residents. The ground are not very large, so there is not much outdoor activities. The staff plans activities outside of the manor for those that are able to get around. Some residents come and go on their own, but most of them have aids. As a local home, many area locals without families move in when that time comes. Mustang Manor is located just outside of the main downtown, which is very small anyhow, but I have seen some residents take cabs to the local stores. I remember one female resident complaining that her relatives had no place to stay that was near, and that is true, the closest hotel is about 7 miles away. All in all, if I had a relative needing a place with assisted living, a place that they could afford, I would feel comfortable with them living there.
Questions about Willowood at Mustang
Describe the overall population of assisted living residents at Willowood at Mustang. What is their average age? What are their favorite things to do?
At Willowood at Mustang our residents are on average 75 years of age. They enjoy the freedom of attending activities at their leisure that they enjoy. Some activities include games, shopping, movies or any other items they choose.
What programs or activities does Willowood at Mustang offer to enrich residents' well-being?
Willowood at Mustang provides and encourages multiple activities and places focus on resident desire. Our resident's remaining healthy, active is our priority with honor of the right for the resident to choose as they desire to attend.
What places are near Willowood at Mustang or within walking distance for assisted living residents to enjoy?
Restaurants, " Brittany Park" for enjoyment with children/grandchildren, financial institutions and churches are all in very close proximity for our residents enjoyment. A hospital Integris Baptist Canadian Valley is only 7 miles away for prompt, high quality health care as needed or in the event of an emergency.
What transportation services does Willowood at Mustang offer to assisted living residents?
Willowood at Mustang provides transportation to doctor appointments on Tues. and Thurs. each week between the hours of 9 am and 5 pm. The private bus will shuttle to and from within the Mustang and Oklahoma City area.
What makes the chef or dining program at Willowood at Mustang exceptional? What kind of menu can assisted living residents expect?
Willowood at Mustang provides three warm and nutritious meals each day of the week. An Always Available Menu is served as well during our meals. Willowood at Mustang works with your doctor for specialized diets to fit your medical needs. Fresh produce and vegetables are served as well within our meal availabilities.
What safety features or security measures does Willowood at Mustang offer to assisted living residents?
Our community is a secure and safe place to live in this ever-changing world. Willowood at Mustang is secured at night at all doors of entry. Your individual room is secured and locked as well. Willowood at Mustang desires to maintain all residents and staff as safe as possible at all times.
How does Willowood at Mustang keep residents' families informed about their loved ones?
Willowood at Mustang maintains the resident and family up to date on changes in the health care of the resident with coordination of services with many Home healths and Hospice organizations. The resident is provided with privacy and dignity concerning any health care information while a resident at the community. Resident rights are honored here at Willowood at Mustang at all times.
What is the care staff-to-resident ratio at Willowood at Mustang during daytime and nighttime hours?
Our staff to resident ratio is approx. 1:9 in our Assisted Living and approx. 1:5 in our Memory Care area for the Alzheimer's/Dementia Program. Montessori Moments in Time is the program implemented at Willowood at Mustang Memory Care area. This is a program to benefit the residents to maintain their activities and orientation as long as they are able. All levels of Alzheimers is serviced in our Montessori Moments in Time program.
What ongoing senior care training does the staff receive?
Our staff is provided with updates for their current positions that evolve regularly with the best practice aspects of care maintained within our community. All care staff is Registered, Licensed or Certified in their areas.
What safety features or security measures does Willowood at Mustang provide to protect residents who wander?
Willowood at Mustang has a specialized Memory Care area which is secured to ensure any resident with wandering behaviors are safe. Activities to ensure the residents are provided with the stimulation needed to ensure comfort and the maintenance of the highest level of functioning possible remains underway. Our Montessori Moments in Time program is a structured program underway each day for the best care of all of our residents on our Memory Care unit.
Costs for Willowood at Mustang
Services and Amenities of Willowood at Mustang
Costs
- All Inclusive Rent
- Entry Fee
- Fee Structure Extra: Al Is Rent + Care/Mc Is All Inclusive $1250 Community Fee
- Assisted Living Starting At: $3385/month
- Memory Care Starting At: $5475/month
Room and housing options
- 1-bedroom apartments
- Companion Suites: We Do Not Offer Companion Suites.
- Studio Apartments
General
- Resident Capacity: 70
- Pets: Small Pets Allowed.
Licenses
- State Licenses: AL0902
About Willowood at Mustang
The finest quality assisted living is offered in Willowood at Mustang, Canadian County, Oklahoma. Our residents and their families love Willowood at Mustang and enjoy the many services and professional care provided to them.
Our staff take great pride and responsibility while caring for our residents. We always take into account the unique situations each individual has and focus on their daily needs and personal care. We offer a bright, clean, safe environment that is of the utmost importance to each resident for a harmonious atmosphere during this important stage of their life.
We provide state-of-the-art memory care to residents that are struggling with a range of issues associated with dementia and Alzheimer's. We have many activities which help to provide an independent, safe and secure lifestyle. Our professional and courteous staff ensure that our residents are kept active and engaged. You can be well assured that your loved one will be provided for by our dedicated nurses and an on-call doctor. We are dedicated to our residents and their families.
What Makes Us Special
Our community offers gracious residential living in a home-like setting with dedicated and knowledgeable staff available 24 hours a day to meet the personal needs and individual demands of each resident.
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