My friend has moved into Prairie House Assisted Living and Memory Care. We were very rushed, so we didn't realize that she had to bring her own towel and her own kitchenware, so she was without towels for a few days. I actually had to call the site administrator and ask if there is anybody that can lend her a towel because we were rushed and so was the site administrator. I wasn't there when they signed the papers, but it would be helpful if they gave them a very detailed list of everything that the person has to bring with them. We knew about the furniture, but we were completely spaced on things like towels and kitchen items. That was probably about the only hiccup. It might have been that they gave a list like that, but I wasn't with them when they signed the papers.
They actually jumped through hoops for me and I appreciate that. The reason why I'm dropping the rating is because, while they said they would help unpack my friend's things and get all that stuff done, there's a couple of obvious things that they should have pointed out and they didn't, like she has no towels. Also, my only contact has been with the sales manager. They spent a couple of hours with us beforehand when we visited, but we weren't able to dine there because of Covid. I couldn't even go into the dining room, but that's OK, it's because of Covid and we know that. I looked at the calendar of activities and that's all I could do. Everything was very restrictive because of Covid.
Prairie House Assisted Living and Memory Care
Offers Assisted Living and Memory Care
9 Reviews
2450 N Stone Ridge Dr, Broken Arrow, OK 74012
Call
(800) 385-2527
Reviews of Prairie House Assisted Living and Memory Care
Assisted Living Reviews for Prairie House Assisted Living and Memory Care
January 18, 2021
I am a friend or relative of a current/past resident
October 03, 2020
I am a friend or relative of a current/past resident
My mom is in assisted living. She has been in Prairie House Assisted Living and Memory Care for a month and a half. I'm impressed with the way that they have kept their community up, and they seem to be taking care of everybody very good. The staff are great. Right now, they're not really doing anything because of the COVID. The dining room is open, but all the other amenities they're not really using. There is a little exercise room and activity center. There's a movie theater in there; I don't think they're using that. The courtyard is really cute. There's a little putting green out there on that. There's a dog park. It's nice inside, and the apartments are cute. They have like studios, they have 1-bedrooms, and I think it goes up to 2-bedrooms. One side of it is memory care, I believe, and I think they share rooms in the memory care side. The staff have been great. I haven't tried the meals, but my mom said the food is horrible. That's the only thing that I can really say, but she doesn't like it a lot anyway. The facilities are very nice. It's a little pricey; it's one of the higher-priced ones.
Provider Response
Thank you for your kind words about Prairie House -- we are always grateful to hear the feedback. While the COVID-19 pandemic has thrown a wrench in facets of our daily operations (i.e. in-house visitations, health screenings, etc.), we are incredibly fortunate Prairie House has remained healthy and well, which is always our first and top priority. We have genuinely strived to keep our residents just as engaged, active & socially-enriched, if not more now than before. Our movie theater, art room, wellness center, and all other amenities have continued to be used daily albeit now abiding by social-distancing protocols. In response to the apartment options in our memory care community, we do not have any semi-private floor plans. Our secured memory care has 32 private apartments including private bathroom with walk-in shower access. Our residents' dining experience and satisfaction is of great importance to us -- please feel free to reach out to us to see what we can do further to help or improve.
June 15, 2019
I visited this facility
Prairie House Assisted Living was beautiful but way too expensive. It would be for someone who's a millionaire. They had a chef and you could order all kinds of food. They had all kinds of activities for the people. The rooms were small. The person who showed us around was very pleasant, sweet, and told us everything we needed to know.
March 21, 2019
I visited this facility
Prairie House Assisted Living and Memory Care was very nice. It was located right across my mom's church which was an attraction because she knew some people who were there and they also seemed to have the overall picture and healthcare was important to them. It was an extremely nice atmosphere. They did artwork and I was impressed by that. They had a movie theater. The place was much newer and they had thought of everything. It's a little more modern than I would usually go for.
June 11, 2018
I visited this facility
I had the great joy of visiting Prairie House this weekend. It is absolutely beautiful and the staff couldn't have been friendlier. My highlight was talking with the residents and hearing about how much they enjoyed the activities and the fantastic food.
Provider Response
Thank you for taking the time to share your recent experience. Ensuring the satisfaction of all residents is our goal. Your feedback is very valuable to us as we work to provide the best resident and guest experience each and every day.
May 08, 2018
I visited this facility
I really liked Prairie House. I thought it was very neat and inviting. The person during the tour did well. She didn't know we were coming, which was kind of hard, but she helped us. I noticed that couples were watching a movie, some of them were sitting around, and it would be nice to have interaction like that. It was nice, clean, and new looking.
October 24, 2017
I am a friend or relative of a current/past resident
Disappointed. Memory care providers are supposed to be trained in dealing with memory care but this is not the case. very few real activities for residents in memory care - they just park them in front of a TV. Tremendous turnover in staff is great concern. very little staff stability due to turnover. Building is beautiful, dining room is good, but when it comes to trained, caring staff they are lacking.
Provider Response
Thank you for providing us with this valuable feedback. We would welcome the opportunity to have a discussion so that we can better understand and address the concerns. Please feel free to contact us by calling our direct line and requesting Kim Crenshaw, Executive Director. Your feedback is important so that we can meet and exceed expectations.
Memory Care Reviews for Prairie House Assisted Living and Memory Care
June 17, 2019
I am a friend or relative of a current/past resident
The staff does not communicate wit each other regarding resident needs or care. We have addressed this issue but nothing changes. Mom requires hearing aides to hear. She purchased new ones just about 3 months after she moved in but 2 months later one came up missing never found. They donated some from a resident that passed away. We bought rechargeable batteries & a charging cord for the charger. Since so many of the residents wander into other residents rooms kept the charging station at the nurse's station. Simple instructions for the staff - take them out at night & put them on the charging station - in the morning put them in her ears so she can hear. It worked for a couple of months but here we go again. My brother came to visit from out of state got there about 10 - 10:30 am no hearing aides in. Now one of the rechargeable hearing aides are missing. Tried to talk to the manager of the facility but she was busy. The 2-10 staff is great.
May 06, 2019
I am a friend or relative of a current/past resident
My uncle is in Prairie House Assisted Living and Memory Care. His room is comfortable, but it could be a little bit neater when they hang his clothes up or when they make their bed. Most of the staff are fine. They're pretty good about activities and getting them up and around. He's in the memory care part and they have in-house therapy coming. The food is pretty good, and it's a well-run and clean community.
Costs for Prairie House Assisted Living and Memory Care
Services and Amenities of Prairie House Assisted Living and Memory Care
Costs
- Rent Plus Care Fees
- Entry Fee
- Fee Structure Extra: Entrance Fee Range: $1000 To $4500
- Assisted Living Starting At: $3750/month
- Memory Care Starting At: $5900/month
Room and housing options
- 1-bedroom apartments
- 2-bedroom apartments
- Companion Suites: We Do Offer Companion Suites
- Studio Apartments
Dining options
- In Room Kitchens
- Dining Room Shared Meals
Features
- Beauty Barber Shop
- Party Space
Cleaning services
- Laundry For Linens
- Housekeeping
- Laundry For Clothing
Health services
- Nurse On Staff: Yes
Activities
- Offsite Activities
- Religious Services
Guest services
- Guests At Mealtime
Languages
- English
General
- Resident Capacity: 105
- Minimum Age: 55
- Pets: Small Pets Allowed
Bonded/insured
- Bonded And Insured
Licenses
- State Licenses: pending
About Prairie House Assisted Living and Memory Care
Prairie House is built on a beautiful 40-acre campus by the main entrance of St. John Broken Arrow. The 73 assisted living and 32 memory care residences of the two-story Prairie House is situated in a beautiful, neighborhood-style setting, featuring an interior courtyard and generous green space. Prairie House offers design and amenities more similar to an upscale residential environment with spacious floor plans.
The extraordinary environment and amenities of Prairie House will be equally matched by the community’s approach to service and care that is warm, comforting, and trusting. An unwavering promise of compassion and respect assures that life at Prairie House will not only be beautiful and carefree but also intimate and dignified.
Our services include but are not limited to:
- RN Health and Wellness Director
- Licensed nursing and awake 24-hour staffing
- Emergency nurse-call system in each room
- Scheduled housekeeping and laundry
- Scheduled room maintenance
- Regular monitoring of resident’s health status
- Medication administration and management
- Assistance with activities of daily living
- Assistance with transferring
- Regular exercise programs
- Access to beauty salon amenities
- Guest WiFi in common areas
- Pet Friendly - We have a dog park. 35lb limit, 1 pet per apartment
- St. John Hospital affiliation - We are located on their campus in Broken Arrow. Could not be closer to a hospital.
- 24 hour nurse - On the floor working at every hour. Not on-call
- Doctor's office - We currently have 4 physicians that see our residents. They all will take new residents as a patient.
- Restaurant Style Dining - Large seasonal menu, with daily specials. Breakfast served all day.
- Shared Suite - Both residents have their own bedroom and bathroom.
What Makes Us Special
This upscale community in Broken Arrow, Oklahoma offers the comfort, beauty, and well-being of a private residence with personalized services and specialized memory support. At Prairie House, residents enjoy as much independence as possible in a comfortable and safe environment.
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