Urbana Place

My mom has been at Urbana Place for 5 years. I did not think she would live long when she went in because she had lost so much weight and was falling at home a lot. She has gained a healthy weight and is 97 this year. It is good to know her needs are taken care of. They have the best nurses and the staff is always smiling and so helpful.

My parents moved into Urbana Place. They have a very nice dining room area and a couple of different areas for the residents to sit and either watch TV or just relax. They have a library that seems to be fairly well stocked. They also have a TV and DVD player in there. They have a courtyard in the center that the residents are able to take and use. Pets are allowed there. The staff is friendly. The rooms are a little on the small side. It would be a little bit nicer if they were a little bit larger. They really seem to like the food. Dad says that the evening meal is a little light and he would like to see a little bit more. They have plenty of activities.

Sterling House of Urbana is just very nice, the rooms as well as the staff. Overall it was very nice.

Sterling House offered clean and comfortable amenities. It was a professional environment without the drab, sickly look or feel that many nursing homes have. The decor was warm and beautiful and made you feel at home. The staff was not only efficient and attentive, but took an active part in making sure the seniors who lived there had all the comforts of home possible. It is often easy to tell when someone is simply just doing there job or is putting on a show for the benefit of outsiders, and I never came across one staff member who I ever thought was anything but sincere in their love for their job or for the people they were taking care of. Driving home after my first weekend visit, I was convinced in my heart the people taking care of my grandmother loved her as much as I did. They went above and beyond to brighten the residents' days with things to do and entertainment that weren't just the typical elderly facility activities. For example, after learning that I was a clogger, they asked if I wouldn't mind bringing some of my dance team for a day to visit and dance for all the residents. Beyond getting to know the residents, they took the time to get to know us, the family and friends. Even though my visits were but a few times a year, they knew me by name and would take the time no matter how busy to update me on my grandmother's health or share a heartwarming story about her. I am gracious to them for putting the guilt of having my grandmother in a nursing home put to ease, by knowing she was so loved and taken care of.