Altercare Transitional Care Of The Western Reserve

Icant understand that they don't clean patients rooms daily.I know this because my mom is up there everday and in two weeks seen a cleaning lady in the hall and ask if she would clean the room.One time in two weeks uncall for.Not brining meds until hrs.later.No towels or wash clothes in rooms.Bring food u don't order or can't eat.It's awful to treat patients like this that are older .My dad is there for rehab.therapy.I work in a rehab hospital no way was the patients treated like this.He likes his rehab person who is nice and couple of nurses and aids.But the rest don't seem to care.Need to check up on ur employees to make sure there doing there job.Thank you

Newer facility with nice and comfortable rooms with private bath. My mother had good care, especially from the therapy staff. My mom went from bedridden to walking and getting herself ready for the day with independence! Good was adequate. Would highly recommend.