Seven Hills Health & Rehab Center

Kia

My dad is currently at Seven Hills Health & Rehab Center. What I like most about the rehab facility is the coordinator. She is accessible. I like the accessibility to be able to talk to her when I need to talk to her about what's going on, because I just did a power of attorney with my dad. The front office is also very accessible; it's not hard to reach them. When you walk in, it's excellent. People are there and they're receptive. When I go to my dad's room, they know he is demanding, and they know that they have to be on their game with him. My dad is not so far gone that he's going to give you a pass. It's an excellent facility. My dad always complains about the meals. He is not losing any weight, so he eats the meals, but it is not to his satisfaction. Nothing is like being at home, but he eats the meals. They do make sure they give him things that he will eat. And I find that the people that come into the room, they ask him what he needs. They don't blow him off. He doesn't want to be there, so he's not especially social, but he does go out to bingo. They bring him out. For patients who don't want to be outside of their room, to just bring them out, that's good for my dad, he needs to be just brought out. He doesn't eat food in the dining area, he stays in his room, but to have activity like that, it is good for him, so I appreciate that. My dad's room is OK. I don't feel that it's cleaned like daily. They may empty the trash, but often times there are crumbs or food on the floor or under the bed. They could do a better job with that for his room here. However, the facility is always clean, and there's not a smell to it.