Hanover House
435 AVIS AVENUE NW, Massillon, OH 44646
Get Cost Information
By clicking Get Costs you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.
Reviews of Hanover House in Massillon, Ohio
1.91
(12 reviews)
Facility
1.4
Staff
1.8
Food
1.2
Activities
2.2
Value
1.2
peggyannmar
1
|
October 18, 2020
l beg you to not put your loved one here' my mother went there walking and talking l was able to get her out of there only because l called ombudsman' they didn't want them coming to their facility so l was able to get her home by ambulance' l couldnt figure out why l could not pick her up!! She was only there three weeks' came here bed ridden and lasted 6 days at home' l do thank GOD my mom was able to die here at home with me .. She came home in severe pain from a fall she had there' and so drugged up....if you are concerned bout your loved one PLEASE contact OMBUDSMAN and have them go check your loved one out!! they weren't going to let me bring my mother home till l went above their heads and called ombudsman..PLEASE STAY AWAY FROM THIS PLACE!!!!
CatBr
1
|
October 17, 2019
This is by far the worst experience I have ever had with a facility that is suppose to care about people. They don't care about the welfare of their patients. There was a person with open sores on his legs and extremely swollen feet and they did nothing for him. I saw another person rolling around on the floor and they just ignored him. If I were you and you have a loved one in this facility get them out of there as soon as you can. There was one nurse we interacted with who seemed to care the other's not so much. They couldn't or wouldn't even answer a direct question.
Distressed Family Member
1
|
March 5, 2019
Don't take your family member to this . My mother was a resident in their Alzheimer's unit, and I removed her... It was pathetic. Much apathy from most staff. I watched residents walk around in soiled pants all the time. They are understaffed ratio-wise and it showed on their disconnected attitude towards the residents. DON'T SEND ANYONE YOU LOVE HERE.
sonkeet
2
|
January 8, 2019
The staff seems very caring However there are not enough employees to take care of there residents properly & is unfair & not safe for the residents. My mom is here & I visit her 5 days a week & all the residents just sit in the dining hall . I have not seen many activities they do
PMD532
1
|
September 26, 2018
I visited a friends mom here recently, and a while back. I was appalled by the smell and condition of the facility overall. She said she worries that her mom isn't getting the care she needs, but her hands are tied. They are terribly under staffed, and the people who work there are doing the best they can with what they have to work with, well, most of them anyways. I understand there is a large turnover of workers there. From my personal observation, personal hygiene and wound care was poor. I would NOT recommend this facility to anyone. To the other visitors I spoke with, this place should be shut down.
Kathy122152150
1
|
March 21, 2016
Hanover House was horrible. Not only did it smell bad, it was not very clean. It needed a lot of attention. We were just very disgusted with the lack of help. My aunt was there for a couple of weeks. As for the staff, I think they did the best they could with what they had. They were hardworking and seemed caring, but there wasn't enough of them. I couldn’t bring myself to eat there. My aunt was having a hard time eating because the meals weren’t very good, she told me. Occasionally they had some bingo for them, but it wasn’t very well structured. They need to improve on housekeeping, building maintenance, and security because there were some issues.
What you can do with Caring
Services and Amenities of Hanover House in Massillon, Ohio
General
- Resident Capacity: 200
Medicare
Health
2.0
Overall
2.0
Quality
5.0
Staff
1.0
About Hanover House in Massillon, Ohio
Hanover House is a Senior Living provider in Massillon, Ohio that offers residents Nursing Homes services. Contact Hanover House for more details on services and rates.
Help seniors by writing a review
If you have firsthand experience with a community or home care agency, share your review to help others searching for senior living and care.
Request Pricing Information
By clicking Get Costs you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.
Compare costs, photos & reviews of senior living and care options near you.
Questions?
Call to speak to one of Caring’s Family Advisors, or submit a request for more information here.
Didn't find what you were looking for?
Caring's Family Advisors can help answer your questions, schedule tours, and more.