Primrose Retirement Community of Lancaster
1481 Wesley Way, Lancaster, OH 43130
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Reviews of Primrose Retirement Community of Lancaster in Lancaster, Ohio
4.5
(10 reviews)
Facility
4.7
Staff
3.7
Food
3.5
Value
1.0
John
1
|
February 28, 2022
I was not satisfied with Primrose Retirement Community of Lancaster. They lack a lot. There wasn't enough time spent with the people. There's no activities. It's like a money making thing. They aren't helping those people. That's why we moved my wife, because they weren't doing their job. All they wanted to do was send her off to the hospital. In other words, if she got aggravated or whatever, they didn't work with her trying to find out why. They don't care. They were sending her down to the hospital in Logan, and they called me and said, "You got to come pick her up and take her down there," because they couldn't find the transport. So you pay for them to take care of her, and then they push her on you, and you have to take her to the hospitals. I got many ambulance charges. If it wasn't for the insurance, those were from $400 to $600 each, and insurance cut it down to two hundred. I got four of them.They didn't do anything. They will feed them and they'll push them in front of a TV instead of having activities for them. The only thing that they ever did was play bingo and stuff.
Karen
5
|
January 13, 2021
Primrose Retirement Community of Lancaster was a five-star facility. It was very nice. It had everything anyone could possibly want. What stood out was the cleanliness and all of the different things to do. They had a bar, an ice cream parlor, activities, and a movie theater. They had assisted living and independent living. The staff was very professional.
Provider Response
Lowell
5
|
February 19, 2018
Primrose Retirement Community of Lancaster does everything for us. They clean our rooms and serve our meals, we don't have to do anything. In fact, we have to look for something to do. It's an excellent community. We have a 2-bedroom apartment with a living room and a kitchen where we can prepare our own meals. We can go down to the dining room, and can also choose to order meals to our room. The food is very good and we eat most of our meals in the dining room. We enjoy watching television and eating, it's a life of leisure. They have a movie theater, an exercise room, and a pub if you want to imbibe. We ask the staff for anything we want and they come up with it. They also have many activities, there are exercise sessions, and holiday parties, like Halloween and Valentine's Day.
Provider Response
Diane734801
5
|
March 6, 2017
Primrose Retirement had everything under the sun. It was expensive to live there, but it was very nice. They had a barber shop, an ice cream parlor, a beauty shop, a library, a chapel, a bar or a room that you could go in and get a drink, a game room, a billiards room, an exercise room, and a room that was set up for watching movies. The apartments were very nice as well.
Provider Response
Thank you for the positive feedback! We appreciate that you enjoyed our community, and hope you will visit us again. If you have any questions for us or suggestions for how we can improve you can always contact us. Thank you.
Judy221627
5
|
January 16, 2017
I liked that my mother could live independently in Primrose, and then transition into the assisted living when needed. The staff seemed very friendly, very content, and very engaging. The facility itself was spotless and very inviting since it was set up like a home. There were lots of activities.
Provider Response
Thank you for the kind words! We are honored that you chose Primrose and that your mother’s experience here was good one. If you have any questions for us or suggestions for how we can improve you can always contact us.
Visitor121041950
5
|
March 9, 2016
I liked Primrose Retirement Community of Lancaster because it is spacious and there's a patio and a full kitchen in each of the rooms. They have a nice chapel with a priest who comes in to say the Rosary.
Provider Response
What a great review – thank you! We do our best to provide an incredible experience for all of our residents at Primrose. If there is anything we can do to help you or answer any further questions, please let us know.
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Services and Amenities of Primrose Retirement Community of Lancaster in Lancaster, Ohio
Room and housing options
- 1-bedroom apartments
- 2-bedroom apartments
- Companion Suites: No
Dining options
- In Room Kitchens
- Dining Room Shared Meals
Features
- Beauty Barber Shop
- Resident Transportation
- Garden And Patio
About Primrose Retirement Community of Lancaster in Lancaster, Ohio
Primrose is committed to providing a happy, healthy environment for our residents. Assisted living is designed for seniors who want the privacy of an apartment with the security of professional care and service. Every resident at Primrose has a plan of care designed specifically for them and for their unique needs - and a professional nursing staff dedicated to their good health. No matter your choice, you'll feel right at home if you come visit, and you'll soon see why, at Primrose, we say "This Is Living!"
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