Darby Glenn Nursing Rehabilitation Center
4787 Tremont Club Drive, Hilliard, OH 43026
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Reviews of Darby Glenn Nursing Rehabilitation Center in Hilliard, Ohio
2.94
(17 reviews)
Facility
3.4
Staff
3.3
Food
2.1
Activities
1.8
Value
2.9
CaringandDiasappointed
1
|
July 22, 2023
While this facility looks nice from the outside and the area it is in, RUN, this facility is almost non existent with caring employees. If you choose this facility, drop in at all hours day and night and check everything in your loved ones room and their body. Do your own laundry, many articles of value stolen when supposedly they were going to launder, but, never returned! This facility has lawsuits and health violations ongoing. Food is cold, not nutritional, never enough and served on filthy carts. A “few” caring LPNs, but, not necessarily knowing how to do things; most aides (several when asked to help will be threatening to you, very intimidating, are lazy and never check on residents, no hand washing,, nothing antibacterial in room for resident bed bound that can be used on hands prior to eating, even if begging for such! Rooms are nasty, feces, urine on floors in bathroom, takes days to get someone to even clean a little better than how they found! LPNs come into room for meds only, may take 6 hours or so for anyone to step in a room from the start of their shift, lack of care, professionalism, some just lazy, possibly a few not trained properly! Director will not return phone calls, she seems to be the problem there, unwilling to address urgent concerns, leaving residents in harm’s way and lack of essential care. Seen things dropped from nursing cart and nurse continues to use on residents. Covid hit facility with no real protocols in place, seems to be lacking in Infectious disease control. If an emergency arises with a resident, these people really don’t know what to do and what they might do is dismissive/inaccurate! They do not get to know their patients as they should, therefore, not knowing what is normal or not, causing more major problems. You have to be hands on, sadly, to make sure your loved one stays okay!! This facility is a horror story, do not place a loved one here! So much more to add….
peace-on-earth
1
|
July 8, 2022
Terrible. My mom went there for respite, and was allowed to fall hard out of bed, and we found she had a UTI (which causes dementia symptoms in older people) and I went in the check on her and the absolute delight of a woman who was supposed to be working the front desk, checking in visitors and warning them that they had an outbreak of norovirus (which she absolutely did not, ever once) was literally mocking my mother and making fun of her, imitating her voice like she was Goofy from Disney/slow, dumb because she (again, raging UTI dementia symptoms) was calling out for her sister because the staff was ignoring her. Absolutely abysmal, and flagrantly bad, mean people.
jazzeg66
3
|
May 23, 2022
Very clean facility, great staff, food not the best. First facility entered and didn't smell urine. My only complaint is that the night nurse did not produce the DNR nor provide the name of the hospital. AND lastly, the facility has yet to call.and see how my dad is doing🤔. NOT a fan of SNF because all they are all."money grabbers"😉
Christina Rae Hargis
5
|
February 24, 2022
My mother and father were brought to the facility when my father was diagnosed with end stage cancer. The people in this facility were caring and wonderful with the care that they gave them both during this time. My mother remained there after my fathers death due to her physical restrictions. All of the staff was wonderfully caring with her, even though she had mental health issues as well. At the end of my mothers life the staff was considerate of my families needs and wishes. These people went above and beyond the requirements of their work statuses. They truly loved and cared for my mother, and that is not something that can be bought. The gentleness and concern for her and us was amazing. I received a call almost immediately from a staff member that had left for the day, but felt the need to call me and grieve with me when she had passed. I cannot say enough good things about this facility and it's staff. I would recommend it to anyone.
ssnthms
3
|
November 16, 2021
When staff is available they are attentive, respectful and friendly. Took approx 6hrs to get diaper changed. The food is usually cold. Room is a good size but wasn't cleaned. During our 5 day visit. Patient there more than 2 wks and still no shower. Disappointed!
Donna
5
|
August 16, 2021
We chose Darby Glenn Nursing & Rehabilitation Center for my mom because it actually was the cheapest and they took her insurance, while the others did not. They're very caring and very responsive, so it's been excellent. It's a good place. It's very clean, very modern, and it's just two or three years old. I am very pleased with the treatment she's gotten so far, and the therapy program is really good. The staff is also excellent and very knowledgeable. Food is OK, much better than hospital food, but they don't have a chef like some of the others do. Some days the food is really good, other days not so good, but she gets meats, vegetables, and fresh fruits, so it's not that bad. My mom gets total care. So, she gets three types of physical therapy, and they give the medicines on time. She has a big room, a picture window, and overlooks a nice green space with very pleasant and friendly people, and good nurses, but like everybody else, they're having trouble keeping staff.
What you can do with Caring
Medicare
Health
2.0
Overall
1.0
Quality
4.0
Staff
1.0
About Darby Glenn Nursing Rehabilitation Center in Hilliard, Ohio
Darby Glenn Nursing Rehabilitation Center is a Senior Living provider in Hilliard, Ohio that offers residents Nursing Homes services. Contact Darby Glenn Nursing Rehabilitation Center for more details on services and rates.
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