Heartland of Woodridge
3801 WOODRIDGE BOULEVARD, Fairfield, OH 45014
2.6
(10 reviews)
Get Cost Information
By clicking Get Costs you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.
Explore Nearby Verified Providers
Be sure to consider these verified communities in your search.
$4,520
$3,321
Provision Living at West Chester
5531 Chappell Crossing Blvd,
West Chester Township, Ohio 45069
5.0
(4 reviews)
$4,800
Reviews of Heartland of Woodridge in Fairfield, Ohio
2.6
(10 reviews)
Steve178140
4
|
December 8, 2016
Heartland of Woodridge is very clean, and the staff is very cordial. I have both parents in there; one is in assisted living, and the other is on the skilled side. They're receiving great care, and they both seem to be very happy there. The best thing about it is the convenience, and it's close to both where my sister and I currently live. They have Bingo, and my dad is also receiving therapy, which has been very beneficial in his care.
Longtime family member
5
|
February 2, 2015
I have a family member that has been at the facility for about 3 years now. Until about a year ago I was considering moving her. The new management that has taken over in the past year and a half have truly made an impact and we can see that they are truly there for the patients and staff alike. I just wanted to say good job and keep up the hard work
happycustomer2014
5
|
April 18, 2014
I was just discharged from this facility today and i have to tell you the experience i had was wonderful. I was admitted on a Saturday and was "seeing things" the DON came in on Sunday to talk with me about my concerns and he followed up with me daily to ensure that my needs were being met. The administrator and the DON both talked with me as they were rounding. I was happy to see they were there if i was needed. All around a great team and i would return if i needed to received excellent care.
disappointed at administration
3
|
March 7, 2014
Although all the staff there works hard, they are obviously overworked. There could easily have been three times the care givers there. For the amount of money we were charged, I hope some administrator who cut corners by cutting labor has someone he loves, ver sick and in a facility run like this one. Disgraceful. I can't imagine how aides want to stay working at a place where they are needed in five places at once. Overworked employees makes for poor care.
Daughter 61
2
|
February 17, 2014
This place is one of the most disorganized, unprofessional, and uncaring places I've ever seen. When we toured the place we were told that mom would have a private room. When mom got there, the room they promised was misteriously unavailable. I was going to find a different facility, but the admissions person said they would have it in a week; and they did. Unfortunately a long term resident had moved out of the room the previous day, and Mom was placed in a clean bed in a dirty room; physically unclean with splashes on the wall, floor caked with grime, missing drywall, etc. Mom has allergies, was just learning to walk, and had specific requirements for her care. The staff initially didn't do any of this. Mom's call light was on for 30-45 minutes at a time. They were changing Mom at shift change, the day staff left Mom's bottom exposed and rolled on her side. After their change of shift, the new shift came in to resume the care. When I reported this as well as Mom not getting her dentures for meals, not having her hand braces on, and being in a hospital gown all day; the nurse said "it's not my fault the aides are supposed to do that". The lack of accountability for patients' well-being is shocking. In the dining room the nurse's and aides text on their cell phones when they should be caring for patients. We've heard everything from "this one never helps", "I'm going to kick this one's a$$", "the director got fired", "they're only doing xyz in preparation for state", etc. Like with any facility, visit often and put the DON on speed dial. Were it not for constant calling and reporting of problems to the director, Mom probably would have faired much worse. The place needs a complete staff overhaul from top to bottom. Mom's experience was with the skilled nursing floor, and I'm not sure about the care on the other units within the facility.
not very happy
1
|
January 22, 2014
My husband was here was the worst ever had to wait an hour one time to get help to get him back in bed lost most of his clothes here they lost them dirty and let them lay in soiled beds.
What you can do with Caring
Services and Amenities of Heartland of Woodridge in Fairfield, Ohio
General
- Resident Capacity: 184
Medicare
Health
1.0
Overall
2.0
Quality
5.0
Staff
1.0
About Heartland of Woodridge in Fairfield, Ohio
Heartland of Woodridge is located in the northern Cincinnati suburb of Fairfield, Ohio, minutes away from a movie theater and the Ohio Valley Antique Mall. Residents describe the staff members as cordial and caring and praise the cleanliness of the living areas. The dining area offers selections in accordance with a wide range of dietary needs, and residents have access to snacks throughout the day. Amenities include a rehabilitation gym and an internet cafe, and residents engage in many different activities, including arts and crafts, social hours, religious services and group trips in the community.
Help seniors by writing a review
If you have firsthand experience with a community or home care agency, share your review to help others searching for senior living and care.
Request Pricing Information
By clicking Get Costs you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.
Compare costs, photos & reviews of senior living and care options near you.
Questions?
Call to speak to one of Caring’s Family Advisors, or submit a request for more information here.
Didn't find what you were looking for?
Caring's Family Advisors can help answer your questions, schedule tours, and more.