My dad was in Glenwood Alzheimer's Special Care Center and he died there. The staff was not really knowledgeable about some things, about the state my dad was in, like when he fell a few times, they did not know how to pick him up, and they had to call a squad. He died within a month after Corona hit. We could not see him. I think they just fed him meds, and he wasn't eating. I went in there a few times. He was sitting at the dinner table, but he was just sitting there and not being fed. Some of the people were very nice, but I don't think they were experienced. The food wasn't very good, and he didn't like most of it. They had to keep making him different stuff. The facility was fine, and it looked nice, but one day it smelled like urine.
Provider Response
We regret to read about your concerns. Glenwood is committed to high-quality Resident care and strong family relationships; we would appreciate the opportunity to learn more about your experience. Please contact our home office to reach the Regional Director for our community. Thank you so very much
