Pleasant View Health Care Center

djones3942

Day 3. Not happy with this place so far. Well, we went to see my FIL yesterday. Very small rooms. He's all the way at the end of the hall next to therapy. (He had a hip replacement, but hes doing very well). Hes diabetic and his sugars are very fragile. Theyll go anywhere from 300+ down to 39. I have yet to speak to a nurse. I called, was on hold forever, then was told she would call back, never did, when i called the second time, they hung up on me. We went there yesterday, put his light on, waited for a nurse to come talk to us, she never came. Haven't seen or spoke to a nurse yet. Don't like it.

imaTxnurse

My father was in a private room, I wouldn't do a semi private for anything! No one should be that cramped! Staff took forever to answer call light, never identified themselves, we're never visible, never came into the room except to give meds. They wouldn't let visitors in, saying it was due to Covid, but failed to inform family members that patients could receive visitors according to the CDC guidelines under Compassionate Care visits. Withholding this information is unethical! Please, utilize you Umbudsman to help if you need an advocate for your family membet

Dales Daughter

Both Pleasant View and Pleasant Pointe are fine facilities. The staff are so very loving, caring, and professional. They treated my dad like he was their father and not a patient. I really think they love their patients. While my dad was there we knew that he was being cared for to the best of their ability. Even though my dad died during the Covid pandemic, I know how very hard they worked to keep the residents safe. I would have no problem with placing a loved one there. They are truly angels on Earth.

Haleshir

My mom had to wait forever for her pain medication. After back surgery, she was supposed to recover and get PT. After a week, still no physical therapy. A woman in the room next to her fell out of bed and was screaming for help, so my mom had to put on her light to get someone to check. She heard the nurse cry out that there was blood! Cramped, tiny room with a roommate... And they allowed the roommate to keep the temperature at 80° and keep the tv on all night. They put my mom in a wheelchair incorrectly, and went rushing out and ran over her foot. I had to demand that the doctor prescribe outpatient physical therapy so I could get her out of there. So disgusted!

Caring112917750

I was in Pleasant View Health Care Center for rehab after my spinal surgery last October. The staff was wonderful, but like any other SLF, it was understaffed. I had to use a walker, and it was pretty unsteady for the first couple or weeks. There were times when my hands were numb, and they had someone come. They were wonderful, and they would apologize for having to wait so long like for my meds and staff, but that wasn't their fault. You could not ask for nicer people. They are really great. The rooms were regular SLF rooms. They do not have a separate room for rehab or anything. If you wanted TV, you would have to pay for that. They had a very nice TV room, and it wasn't until the last few days before I went home that I went to any group activities. They had bingo and mid-morning snack, and it was great. The food was a little better than hospital food, but not really to my liking. We usually had to ask them to heat it up. They needed to do that because they had to feed many people. The place was extremely clean. It was a fairly new facility. We had to share a bathroom between two rooms. I was in a double room, but I do not have a roommate. There wasn't anyone in the other bed, but I had to share a bathroom with the lady on the other side who needed a lot of help in the bathroom. Sometimes she was like, "Oh, I'm not sure I'm gonna make it!" That was something that they could improve upon really.

Sue101006550

I looked at Pleasant View, and I had a hard time going in front of the administrator because she was never available to talk to us. I called them five times and could not get any pricing. The only reason we would have considered it was that it was close to my mom's home and a good location for my sister to visit. However, they never contacted us, and I was very upset about that, but it didn't matter anymore. The apartments were small, and there was no kitchenette. We really didn't get a tour. There was just a person at the front desk who took us up to a room and back down; that was really it. We did not get to talk to anybody. As I said, I wanted to talk to the administrator, and it just didn't work out for us. The location was the only thing that impressed me.