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Brookdale Montrose
100 Brookmont Road, Akron, OH 44333
(800) 558-0653
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Reviews of Brookdale Montrose in Akron, OH
Carol
2
|
March 21, 2024
I would STRONGLY suggest families have a camera in their loved one's room. (and be sure to store the videos) We took my mother to Brookdale Montrose in late August. We were told "now you can be her kids again instead of her caretaker." We spent more time watching her once she was there, We met some very nice, supportive and caring staff. We were met with several of the staff complaining of the staffing shortages that kept them from being able to do the job they were supposed to do. However, I felt my mother should not have had to suffer due to management not properly hiring or scheduling. (The patient/staff ratio was one of the questions we asked before placing my mom) She went to stay with a family member for two weeks because she was exposed to Covid. The medicine she was sent home with was not even hers!!! The director of the facility came on picked up the meds and brought the correct ones. They were supposed to clean her room -- my sister had to clean it and do her laundry. There were many times she was left in her room all day without a single staff member checking to be sure she was ok. She fell one night getting up to go to restroom. We called to have someone go help her. (calling them is ridiculous as no one seems to want to answer the phone). When a nurse finally came in to help her, she picked her up off the floor and began rubbing her back!! She should have known not to do this. My mother had broken her back in that fall. (if it hadn't been for us having the camera in her room who knows how long she would have been on the floor in pain) She was in the hospital and then in rehab. We now have her at home (we quit our job) Then to have to pay for the 1-1/2 months she was in hospital/rehab was the icing on the cake!!
Provider Response
Reviewer#LD121723A
3
|
December 27, 2023
My mother moved into Brookdale Montrose. Some things are good, and some are not so good. She hates it there, and that's the bottom line. She's got one bedroom, a bathroom, a living room, 2 walk-in closets, and a kitchen. It's a very, very nice apartment. But the place is outdated and not clean. The carpets in the hallway are filthy. Most of the staff is great, but the guy who runs tthe place promised he'd do things and he never does. They had a power outage for about 45 minutes and you couldn't get out unless you could walk down the stairs. So, I have safety concerns. The food is pretty good. But they bring them up from the first floor, and so a lot of times if it's supposed to be hot, it's not. It's not what they presented it to be, and it could be that they assumed my mother was a little bit more independent than she was. If you ring the buzzer, they may not come for 10 or 15 minutes. And by then, she's done with the reason why she called them to help her in the restroom. They're doing the best they can, but it's certainly not what they presented to us.
Provider Response
Lisa
4
|
October 5, 2023
I liked Brookdale Montrose. They had a nice outdoor area. They had a nice kitchen area and a nice dining area. What I didn't like about it was it was smaller, like there were not as many residents, but I did see people playing a small version of cornhole. The staff member was really nice. In fact, she's even called me since just to check and see how my dad is doing and everything, which I thought was really nice. I saw an efficiency room that we liked a lot that actually had a wall that's divided into two, so it was like it had a separate bedroom. They showed us a couple of different rooms and we thought they were all adequate, but they didn't have a kitchenette. They didn't have the fridge and the microwave, which our dad needed.
Patricia
3
|
October 15, 2022
My mom is at Brookdale Montrose. The housekeeping could be better. The charges are exorbitant compared to other Brookdale facilities. Theirs are completely doubled. The meals are OK once they settle with a chef. We had a lot of chef switches so that for a while the meals were not very good, but they're adequate now. They provide medication oversight and assistance in transferring. They will do a shower with Mom, they will assist in feeding her, and in getting her to activities. For those who want to participate, they have Friday evening music, a happy hour, crafts, movie nights, exercise, and a walking group.
Provider Response
Alan
5
|
September 23, 2022
I toured Brookdale Montrose. They have no pool, but they have two meals a day. It was very nice. I had lunch there and I had a hamburger. It was very good. As for activities, they have everything. They have an exercise room.
Reviewer#RD0630l
5
|
July 3, 2022
I visited all levels of care of Brookdale Montrose. It was great. Their memory care was remodeled; it was nice. They had an outdoor screened-in patio. It was clean. I felt like if you had to put someone in there, it was nice. The room was nice, and it was very clean. The staff was friendly and very nice. The girl that took us around was very knowledgeable and answered all our questions. I met the director. She came over, and she was great. The rooms were very nice, very large, and affordable.
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Costs for Brookdale Montrose in Akron, OH
Assisted Living
This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.
$3,805
Starting Price
Memory Care
Memory Care is specifically designed to meet the needs of those with Alzheimer's or other forms of dementia. Specially trained staff members assist with activities of daily living (such as bathing and dressing) and provide therapies to slow further loss of cognitive abilities.
$6,260
Starting Price
Independent Living
Independent Living is for those who desire the feel of a private residence with the amenities and activities available in a planned community, such as fitness classes, game nights, and group excursions. Services such as cleaning and groundskeeping are often available.
$2,850
Starting Price
Services and Amenities of Brookdale Montrose in Akron, OH
Costs
- Rent Plus Care Fees
Room and housing options
- 1-bedroom apartments
- 2-bedroom apartments
- Companion Suites: We offer companion suites
Dining options
- In Room Kitchenette
- In Room Kitchens
- Dining Room Shared Meals
About Brookdale Montrose in Akron, OH
Brookdale Montrose provides a full range of choices for today's seniors. Choosing a senior living community represents a lifestyle choice and we understand that our residents are choosing much more than a comfortable living environment to call home. Our Brookdale community delivers Inspired Independent Living, with the promise of Exceptional Experiences Everyday. In choosing this community, our residents have made a conscious lifestyle decision designed to deliver enhanced opportunities for pursuing health and life fulfillment through the exceptional services, amenities and opportunities we offer. And, our residents can rest assured that as their needs change we provide a variety of ancillary services and a Personalized Assisted Living environment that encourages our residents to continue to live as they please while respecting individual preferences.
Our Optimum Life® and Celebrations programs provide an all-encompassing way of life that touches the lives of our residents, their families and associates alike. Optimum Life® is a journey of self-discovery including services, features and benefits that allow each resident to pursue their peak level of health, wholeness and fulfillment while balancing six key dimensions of personal wellness: emotional, intellectual, physical, social, spiritual and purposeful. As part of Optimum Life® we encourage our residents to celebrate life each day. Inspired dining and vibrant lifestyle activities come together in our Celebrations program filling the monthly calendar with themed experiences, special events and group activities that highlight different cultures and cuisines in a common venue of camaraderie.
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