A month ago, after visiting and having the appropriate paperwork sent, we were told that my father would have a bed at Avante, The plan was for placement at the end of September. The next thing they'd do was schedule a home visit. After not hearing from them for two weeks, I called to see what the hold up was. An excuse was given. After my call, they finally did the home visit and reassured my family that he would have a bed and talked about all the great things Avante offered and what to bring with my Dad when he came to stay. This placement was a very difficult decision to make but after the visit, everyone was feeling at ease. Two more weeks go by and it's now 3 weeks before my Dad was suppose to admitted and we hadn't heard anything more from Avante, so I called again, to see if I had anything more to do. I was told that they could not take my father at their facility. Why wasn't that said when they had the paperwork a month ago or when they made the home visit 2 weeks ago. Why did it take me, once again, to make a phone call. They didn't have the decency to let us know what was going on and didn't seem to care about what they had put us through emotionally. We were told by others that this had happened to them too. What a horrible way to treat people, especially knowing what families go through preparing for this heart wrenching decision.