I was in Elmcroft of Southern Pines for assisted living and they had an outside vendor for rehab. The facility was reasonably nice, the staff was very cordial, and helpful. The food was atrocious, and they were not accustomed to serving food in the rooms. They did not have food carts, and my food was cold most of the time when I got it. We're restricted with masks on every time we move around the facility. They've been going through changes with management and some of the staff. They tried, but it could have been better.
Elmcroft of Southern Pines
Offers Assisted Living and Memory Care
10 Reviews
101 Brucewood Road, Southern Pines, NC 28387
Call
(800) 385-2527
PROMOTION!
4 days
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Reviews of Elmcroft of Southern Pines
Assisted Living Reviews for Elmcroft of Southern Pines
June 22, 2020
I am/was a resident of this facility
October 08, 2019
I am a friend or relative of a current/past resident
Our experience with Elmcroft of Southern Pines for the most part has been positive. My parents have only been there for a little while, but they seemed to be happy with the food, the people, and the staff. So overall it has been a pleasant experience so far. They have quite a few activities for the residents, they have bingo, ice cream socials, a few games, they have a nice game area and exercise facilities with them. They also provide trips to occasionally take them out of the community, they have movies, and devotional services. Overall, they try to keep the people happy. I haven't tasted the food, but my sister tasted it, and my dad, who is very picky, said that the food was very good. I think it's expensive, but talking to family members in other communities, the price seems to be in line with others. I have nothing to compare the price to. This place is highly rated so we felt good about it.
July 16, 2019
I visited this facility
Elmcroft of Southern Pines' staff was the most professional. The place itself and the people I met there were definitely on the top of the list of places I would consider. The place is clean and you can choose from several different sizes. You can put in whatever you want to make the rooms a little homier. The dining room was big and nice. There are areas where you can go outside.
May 03, 2018
I am a friend or relative of a current/past resident
My mom is now at Elmcroft of Southern Pines. It is very nice and really good to me. The staff members are very nice and very helpful. The rooms are nice, too. I saw a one-bedroom and a studio. The activities are very good. They have exercise class, meet and greet activities, and word games. They also have a small library and a beauty salon.
October 18, 2017
I visited this facility
We visited Elmcroft and it was a very nice facility. The lady who showed me around was very accommodating and answered all my questions. It was very clean, and the rooms were very nice. They have a lot of activities
August 16, 2016
I visited this facility
Elmcroft of Southern Pines was a very nice and newer facility. They had a nice physical facility, and the grounds were well-kept. They had memory care which my mom would eventually need because she does have some dementia. I think their base rate starts at $2,900 or around $3,000 a month, and they attach a fee schedule as well based on the needs of the patient. By the time they did an assessment on her, her cost was going to be about $60,000 a year, so that base rate could be a little misleading if you have somebody who needs a lot of care or has a lot of challenges and issues.
May 29, 2016
I am a friend or relative of a resident
Elmcroft of Southern Pines is providing the care they said they would. My mother likes the facility, and so far, everything is fine, and I'm pleased with it. I found the food to be very good. The management is also very good and receptive to any issues or problems that we identify.
January 29, 2016
I visited this facility
We visited Elmcroft of Southern Pines for my mom. It was great. It was like being at a private retreat. However, it was obviously big money. My mother has dementi, and she needed to be in a secure unit. The Alzheimer’s/dementia unit was completely separate from the main facility. It was in a building all to itself. All the rooms were private. They were well-decorated. The facility was very luxurious with two dining rooms for the residents. One was for the residents who needed assistance and cleaning. The other was for the ones who could feed themselves. They had shared railing throughout the facility for stability. They had a common area that was big, and it had a piano. It was great.
April 06, 2015
I visited this facility
I visited Elmcroft. They were very pleasant, personable, and nice. They showed us the facility. They showed the cafeteria where they eat, the common areas, and the rooms. It was very nice, and I liked Elmcroft. However, between Elmcroft and the place where I placed my parents, there was about a $1,500 monthly difference. It was more updated and everything. They discussed the activities with me, but I don't remember what they were. The building is very pretty, very well maintained, and very clean.
June 21, 2013
I am a friend or relative of a resident
My mom has been in Elmcroft of Southern Pines for two years now. We have looked two or three around the area and we've decided that's the one because it's close to where she's from. It's a fine community. The room that she got is just the right size to what she needs. It's a really nice room with one bedroom and a small sitting area. Also the staff help her with her meals, with getting her clothes organized, and bringing her her medicines. They're nurturing and attentive. One thing they could improve on is to personalize their services and food selections, make them more meeting the specific needs of their residents individually.
Provider Response
We appreciate your comments and are so glad to hear that you are satisfied with our community as a home for your mom. And that our wonderful caregivers are attending to her needs. Thanks also for your comments on how we can improve our dining program.
Costs for Elmcroft of Southern Pines
Services and Amenities of Elmcroft of Southern Pines
Licenses
- State Licenses: License# HAL-063-020
Costs
About Elmcroft of Southern Pines
Elmcroft of Southern Pines is conveniently located in the southwest section of Moore County, within minutes of Moore Regional Hospital. A short drive in the country will take you to the surrounding communities of Carthage, Cameron, Robbins and Pinebluff, while the cities of Fayetteville, Greensboro, Charlotte and Raleigh, North Carolina are all less than a four-hour round trip. The area surrounding Southern Pines is well known for horseback riding, pottery and golf. Nearby downtown Southern Pines, full of welcoming specialty shops and restaurants, is regularly enjoyed by our residents.
Accommodations and Services
Elmcroft of Southern Pines is an assisted living and Alzheimer's Care community offering accommodations for those who may require assistance in their daily living activities. It is staffed 24 hours a day with trained healthcare personnel and offers as much or as little care as a resident may want or need. In addition, Elmcroft of Southern Pines has a licensed Health Care Director on call 24 hours a day.
Elmcroft of Southern Pines features a full sprinkler system and each apartment is equipped with an emergency call system that may be used whenever the need arises. In addition, all exterior doors may be locked so that a secure environment can be maintained.
Each apartment includes all meals and basic utilities as part of the monthly fee. Also, residents enjoy daily activities, private dining room for family and guests, library and sitting areas, bistro and billiard activity room, housekeeping services and many other amenities. Other services include a beauty/barber shop for a nominal fee.
The emphasis on activities is a main thrust of the service offerings. Social interaction is a vital part of overall good health and Elmcroft of Southern Pines is committed to offering residents a full range of social, recreational and spiritual activities from which to choose. Scheduled transportation on the community van allows all residents to take advantage of travel activities.
Our Chronicles memory care program uses the Best Friends™ approach. This relationship-centered care is built around each individual’s life history, cultural heritage and current abilities and interests.
Elmcroft of Southern Pines is truly a great place to live and work and is proud to be a part of the Southern Pines, North Carolina community.
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