The staff has been extraordinarily caring and helpful throughout the entire process of choosing a facility and moving in our family member. Their ambassador program for new residents is a real plus.
12800 Spruce Tree Way, Raleigh, NC 27614
Call
(800) 385-2527
Reviews of The Gardens at Wakefield
Independent Living Reviews for The Gardens at Wakefield
May 15, 2022
I am a friend or relative of a current/past resident
April 22, 2022
I am a friend or relative of a current/past resident
My Father was very nervous about changing from his house of 30+ years to Gardens of Wakefield. However, after only a month he was very settled and thankful for the move. This community is absolutely perfect for him in every way. The food is outstanding and the wide range of activities offered is beyond what I thought was possible. He is never bored and has made friends with the residents as well as the wonderful supportive staff. I can't thank them enough for the service they provide. I can't give a better recommendation!
April 20, 2022
I am a friend or relative of a current/past resident
The apartments are very spacious. Its nice that there is a washer and dryer in the apartments. The staff is very friendly, caring and helpful. There are many activities that are offered to the residents to participate in. The community offers trips to doctors, shopping, etc.
April 19, 2022
I am a friend or relative of a current/past resident
From the moment I spoke to the Sales Manager I had a good feeling that The Gardens of Wakefield would be a good fit for my parents. As I was dealing over the phone it was a challenge at first not knowing all the questions to ask but was put at ease with our conversations and email of information on The Garden at Wakefield. My sister and I came from out of state to review a few places with our parents and when we toured The Gardens my parents were sold on activities that were offered and the services that were available on-site. We signed on the second trip there after looking at the available apartments and picking out one that fit them well. My parents had a choice from a one bedroom/ bath two 2 bedroom/bath. All rooms came furnished with washer/dryer and a complete kitchen which was a big plus as mom loves to cook and bake. I have not had one complaint about the facility since I first dealt with them. Every call or email is always answered promptly. There is plenty of activities such as billiards, cards, movies, bible study that my folks have taken part in and there are cards and a putting green when it warms up that dad will love. My parents have been there since mid December of 2021 and have not once regretted the choice they made. The friends that they have already made with similar likes and hobbies has been wonderful and it’s feeling like more of a family setting than we expected.
April 16, 2022
I visited this facility
The Gardens at Wakefield was very nice and very well taken care of. It seemed to be almost new. The staff was excellent. They offered food, but we declined. The dining area was a very nice open area for meetings. The food looked very nice. They had a game room, a theater room, a gardening group, and a card room. The rooms were very nice and very well appointed.
March 01, 2022
I am a friend or relative of a current/past resident
Nice safe location for your loved ones. Staff is super and they go the extra mile to make the residents feel appreciated and respected. Any issues within the apartments are quickly addressed and fixed. Two Bedroom unit is huge and the floor-plan is very nice.
January 26, 2022
I am a friend or relative of a current/past resident
The staff is always very available and absolutely wonderful! Everyone goes out of their way to make sure the residents are comfortable and happy. The apartments are very nice with plenty of room. Each has a washer/ dryer and the bathrooms are well equipped with safety features. There are many activities for the residents to enjoy at the Gardens and there are also lots of opportunities for the residents to go to different outings in the community. There is an in house physical/occupational therapy department as well as a beauty salon. Again all staff are caring and kind. My mom has been a resident here for the past six months and I highly recommend this facility!
January 25, 2022
I am a friend or relative of a current/past resident
When we found The Gardens of Wakefield we hit the jackpot!! After a hospital stay, rehab and home care, it was time for our relative to seek a new home. We did our research and checked out The Gardens. Wow! We were impressed and so was our relative. Location was important but the physical facility and the staff were more important.
After 4 months, we have absolutely nothing negative to say about this wonderful community. It really is a community! The staff could not be more caring and helpful from the manager to the catering, housekeeping and maintenance teams. No matter who is at the front desk, they always have a smile and answers to all our questions. The variety of activities on a daily basis is amazing. And then there are the special activities for holidays and commemorative occasions. There is always something to do! The chef is creative, and we have enjoyed every meal we have ever had at The Gardens.
We feel that our relative is safe, well taken care of and right where he needs to be! This is truly HOME for him! We are not ready to downsize and leave our house, but when we are we want to live at The Gardens!!
January 18, 2022
I am a friend or relative of a current/past resident
The staff are caring, attentive & friendly. The activities are numerous & fun. I enjoyed the musical entertainment when I attended an event at the community. There are many planned outings for the residents including shopping trips & lunches out at restaurants.
January 18, 2022
I am a friend or relative of a current/past resident
Our mom lived at the Gardens for many years and we could not have asked for a better living situation for her! It was very very hard for her to have to leave her home of several decades to move to an apartment living situation.
Everyone from office staff to hospitality staff to therapy staff to fellow apartment building residents were incredibly welcoming and supportive!
It took mom a bit to adjust to the change but once she did she absolutely thrived there! We just recently had to make the decision to move her to a more assisted living situation and it was very sad to say goodbye to this wonderful place!
The Gardens have many amenities including varied daily activities on site and day trips out, therapy staff on site, very approachable office staff and a nicely diverse residential member demographic.
September 24, 2021
I visited this facility
The Gardens at Wakefield independent living was very beautiful. It was very clean, welcoming, it smelled good, and everything about it was very nice. The staff that assisted me was knowledgeable and very friendly. During our visit, some women were playing a game of cards in a room. I think there was a place where somebody was playing the piano too. There was another crowd of people just sitting outside talking and singing.
September 09, 2021
I visited this facility
I liked The Gardens at Wakefield. It's more of a senior independent living, but my mother's doctor recommended that they'd be a licensed assisted living community. It was very nice. It's a fairly new facility, and it was a beautiful location. The staff is knowledgeable and friendly. It was homier, and they were my first choice, and if my mother gets to where she could be more independent, that would certainly be a place I would consider.
July 23, 2021
I am a friend or relative of a current/past resident
From our first visit, we knew we had found a special place. During the transition process, the staff have been patient, kind, compassionate and attentive. We are thrilled that Mom has chosen to be a part of this warm and welcoming community!
Provider Response
Hi Alison, We are so happy to have your mother as part of our community family!
June 23, 2021
I visited this facility
The Gardens at Wakefield had a nice setup, but it wasn't quite as bright and lively. I didn't see any residents milling around too. Tina sat down with me and talked to me about my mom's needs and what they offer. She was very, very nice. She wasn't too pushy but just seemed more of a typical salesperson than the other people I talked to.
The one-bedroom apartment was too big. It had a whole separate bedroom and a separate living room, but it's weird because it only had a kitchenette with a refrigerator, a sink, a little stovetop, and a microwave, and it was like a long one wall. I needed something in between their one-bedroom and studio and they didn't have that.
When you walked into the facility, it was OK. It's just not as open and spacious as the others that we saw, and it almost seemed like an old person's house. It was a little too expensive too. Cable is not included in their price but she tried to come down on the price for me many times.
After we finished the tour, she took me back to the office and gave me a nice gift bag with some cookies in it. It was a very nice gesture and I appreciate it.
June 21, 2021
I am a friend or relative of a current/past resident
The staff at The Gardens have been very accommodating and supportive during transitioning my family to the Gardens. The sense of community they have felt has been overwhelming. There has been such peace of mind knowing our family have so much support, friendship and camaraderie with the staff and residents.
June 08, 2021
I am a friend or relative of a current/past resident
The bottom line is that Mom is very happy with her decision to move to The Gardens at Wakefield. She has made new friends, the food is good, staff is attentive, facilities well maintained and general manager is highly visible and eager to get to know each resident.
May 29, 2021
I am a friend or relative of a current/past resident
We moved my Grandma in March and she is so happy. She loves all of the activities to do and the staff treat her amazing.
May 26, 2021
I am a friend or relative of a current/past resident
My Mom has recently moved to the Gardens at Wakefield and the experience has been excellent. The process of touring, moving and getting settled was painless. She is enjoying the 2 bed room apartment and all the amenities. She has met very friendly folks and all the residents and staff are super helpful. Couldn't ask for a better experience!
May 11, 2021
I visited this facility
We toured The Gardens at Wakefield. The actual tour itself was handled very professionally and was very good. They did a wonderful job of both showing us what they offer, as well as answering our questions very honestly and openly. The location may not be the best for my dad, not that it's not close to me, but that had more to do with the surrounding area. He doesn't drive, so getting to easy accessible shopping may not be as easy, even though they offer transportation. As we look at the totality of the places that we looked at, while the tour and everything was great and the people there were wonderful, it's probably in the bottom half of where we stand.
April 30, 2021
I am a friend or relative of a current/past resident
The staff at the Gardens at Wakefield are friendly and respectful. The apartments are spacious and feel like home. We are so glad we found the Gardens At Wakefield!
April 24, 2021
I am a friend or relative of a current/past resident
The Gardens at Wakefield was a great choice for my mother and her husband to transition to an independent living facility. The activities that were becoming difficult for them, like cooking, transportation, doctors visits and house up keep are being taking care of for them.
January 18, 2021
I am a friend or relative of a current/past resident
Seemed good going in but there is a significant price hike every year and it becomes unafforadable.
The food is frozen/canned stuff. Nothing is fresh. Not even close to restaurant quality.
Staff is constantly changing because no one likes dealing with complaints all the time.
No activities due to COVID but they continue to charge the residents the same price (actually price went up!).
Unfortunately, this is par for the course when it comes to these types of facilities. Their goal is to get every last dime from the old people living here while they are still alive. It is shameful.
Provider Response
Hello, thank you for taking the time to rate and review our community. We regret to hear that you have not been completely satisfied, and are confident this does not represent our community as a whole. We serve 3 chef-prepared meals daily, fresh from the kitchen. Due to protocols put into place to ensure the safety of our residents, our scheduled activities have changed, but we continue to offer fun and engaging activities for our residents. We would like the opportunity to speak with you further about your concerns. Please feel free to contact the local team directly, they would be happy to speak with you. Thank you
January 17, 2021
I am a friend or relative of a current/past resident
I cannot say enough about how wonderful our experience has been with The Gardens so far. My mom recently decided to move to an independent living situation and we could not be happier with how she has been treated by the staff there. From our initial visit, to the follow up, to the move and then helping to get her integrated and adjusted, Tina, Mark and everyone there have gone the extra mile to ensure she has had a positive experience. We were very nervous about the process and they did everything possible to make it as easy as possible. We are so relieved to have found such a wonderful environment for her! Highly recommend The Gardens!
January 02, 2021
I am a friend or relative of a current/past resident
My brother-in-law has been relocated to The Gardens at Wakefield. We're only a little bit in, so I have limited feedback at the moment. He is thrilled there. He relocated from a different assisted living place and is just delighted to have more space and access to outdoors with a balcony. He is just very pleased. As a new resident, he was under quarantine for two weeks. He was receiving his meals in his room until his two-week quarantine was up. His food arrives in very nice, very durable plastic containers, which are recycled. He has to put it back outside his door when he is finished. In this new place, he has a full kitchen, and so he said, "Well, I know it takes a long time to get food from the kitchen to the room, but with my microwave now I can just re-heat what I want to re-heat." He is very happy about having the kitchen available. He has a full dishwasher, a microwave, an oven, a full-size refrigerator, and all those things that make life easy. They have all kinds of activities. They have an activity director who does a really good job. They take you to appointments, they take you to Walmart, they play cards, they have movie nights, they have sing-alongs, and they provide music. We are very pleased with all of that, too. My brother-in-law has not been able to do activities just yet because of this quarantine. The facility is lovely. They have lovely gardens and a lovely outdoor space. It's always clean. We are very pleased with the staff. They have been responsive, they have been very helpful, and they welcomed my brother-in-law and made him feel that they're really glad he's there. Other residents have stopped in to welcome him. We're very pleased. It's independent living, but they have an agency onsite to provide the services my brother-in-law would need.
October 02, 2020
I am a friend or relative of a current/past resident
My Mom is living in a two bedroom apartment and it is very large and comfortable. She has lived there for approx. two years and will tell you it was the best decision she has ever made. The staff are amazing. They truly care for each resident and go out of their way to make them feel loved and special. We are very happy with the overall experience at the Gardens at Wakefield.
September 28, 2020
I visited this facility
I visited this facility/community last week as soon as I walked through the doors it felt like I was at home ,everyone was so nice and friendly The lady that showed us around Tina she is truly been called to do this work she was very professional sweet and kind and answered all of our questions I could not recommend this place strongly enough
September 24, 2020
I visited this facility
The staff is very caring - they made sure I was comfortable and had everything I needed. They screen all visitors and follow guidelines to make sure staff and residents are protected from covid.
September 23, 2020
I am a friend or relative of a current/past resident
The staff at the Gardens is friendly and available. The housekeepers were amazing. Not only did they do a fantastic job keeping mom’s apt. clean but they were also her friends. They never left without giving her a hug and making her smile. There were always opportunities for activities and friendly residents to talk to. Spontaneous gatherings would happen with lots of laughter. We really appreciated the on-site hair salon and Sunday church services.
September 22, 2020
I am a friend or relative of a current/past resident
The staff makes The Gardens feel at home. From the kitchen staff to the housekeepers to the front office, everyone e is friendly and helpful.
September 22, 2020
I am a friend or relative of a current/past resident
The Gardens is a well thought out community with a very caring staff. My Aunt who has lived here for several years loves the activities and the fact that she can live in a safe, carefree environment with people her own age.
September 08, 2020
I am/was a resident of this facility
I love living here.. I have a full kitchen with a microwave oven a dish washer ,a stove, a refrigerator and a pantry. I have internet access and cable tv. I have a stall shower. Electricity and air conditioning are included. The social live is great, exercise sessions are available. Food is good 97.6 percent of the time. I have a two bedroom apartment. One bedroom is a MAN CAVE the other is for sleeping. The staff is GREAT.
September 06, 2020
I am a friend or relative of a current/past resident
A warm, caring community resides in the Gardens @ Wakefield. Spacious rooms, large closets and full sized kitchens are standard. Kind and helpful staff, at all levels, are always willing to roll up their sleeves to help residents. Delicious, creative mealplan, and fun activities included.
November 29, 2019
I visited this facility
The Gardens at Wakefield was a nice place. There were buses available, and the pets were allowed at a reasonable price of $25 a month. There was no pickleball available and no swimming pool, but they had a guest room you could use.
May 06, 2019
I visited this facility
The Gardens at Wakefield was very good. The atmosphere was very nice and the courtyard was wonderful. They have a lot of nice amenities. The staff was excellent and very friendly. The dining area was clean and they had a lot of different choices for food which is nice. You can get hamburgers any day and snacks any time. They have all kinds of activities like Bingo, entertainers coming in, piano, and they go on outings.
January 11, 2019
I visited this facility
We visited The Gardens at Wakefield, and this is our second choice community. We walked through the place and saw some rooms, we also saw their outdoor areas and everything. We had a meal there and it was very nice. We liked the calendar of events that they had, we liked the appearance of the community specially the outdoor areas. It was nice. Everybody was very nice. They also had several options in room sizes which was good. But they're just too expensive and out of reach for ordinary people.
August 06, 2018
I am a friend or relative of a current/past resident
My mother is at the independent living level of The Gardens at Wakefield, but we hired personal care assistance separately. It's a beautiful community and well-kept. The staff is very nice, the coordinator was very attentive and outstanding, and the variety of activities are great. I have no complaints at all. My mom didn't want to participate but the activities director was very patient, sat her down and talked to her. She had a very nice 1-bedroom apartment, it had a washer and dryer, bathroom, kitchenette and it was clean. The cleaning services comes in once a week and took care of the vacuuming and garbage. It was a very nice and welcoming place. I also wanted to say how sweet they were, the kitchen staff would come on their days off or on their breaks and would sit with my mom to provide company. She loves it there and they love her, it was really cute to see that. My mother had a really enjoyable time that she spent there. The food was good, there was a time when they had a change in the kitchen staff.
October 06, 2017
I am a friend or relative of a current/past resident
Our daughter is at The Gardens at Wakefield because she suffers from bipolar depression. She is 59. She was very lonely and living by herself, and she said that she would like to go where there are other people. The activities are there if she wants to do them. She just called and told us the activities she did for the day, which were good. They appear to encourage friendliness among the residents. It was a very difficult adjustment for my daughter as she is the youngest person there, but she is fully adjusting. The facilities are nice. They just recently cleaned all the carpets and furniture. The people are very kind. The woman who interviewed us before we started was very friendly and very caring. The community is in a nice area, and they have a lovely garden for people to walk through. I'm just very thankful.
November 19, 2016
I visited this facility
The Gardens at Wakefield is in a very quiet area, and the staff is very friendly and very nice. It looks a little older, but it’s a perfectly nice place. The dining area was located right when you walked in which my mother didn’t like, but it didn’t bother me. A 2-bedroom unit was the largest place, and it was about 1200 sq ft.
They have some exercise classes, but their workout room is not very well equipped which is not good for my mom because she still works out. They don’t have a pool which a lot of the other places have. They had things that they did together like art but not a lot of physical activities.
October 27, 2016
I am/was a resident of this facility
I live in The Gardens; it’s very nice, but very expensive. Other than that, there are plenty of activities, and it’s very nice. The food is so-so; sometimes it’s good, sometimes it’s not, and it’s not the greatest. I don’t think institutionalized food is any good anywhere. My apartment is big enough for me; I have a 1-bedroom, 1- bath, a living room, and a kitchen.
November 09, 2015
I visited this facility
We visited The Gardens at Wakefield. We liked the facilities because they were completely equipped with kitchens, two bathrooms, and laundry facilities in each apartment. There is a guy from New York who is in charge of outreach for all of the facilities under the Holiday Communities. He and his wife were there on a two-week stay, but they took over and hosted our visit to the fullest. They took us around and introduced us to most of the key staff and personnel. We had a great visit. Everybody there was friendly. They have a full calendar of activities posted somewhere in the dining area, and it was filled up for the month. The food was very good, too, with excellent variety.
June 29, 2015
I visited this facility
The Gardens at Wakefield actually was pretty nice. It is a little farther away than I wanted to drive, and the cost is a little more than I expected, but other than that, it was a pretty nice place.
June 21, 2015
I visited this facility
I was very impressed with this facility. The staff and residents were knowledgeable, friendly, and helpful. Staff followed up with me to answer any questions and to invite me back. The facility and grounds made you feel as if you were in a very nice apartment complex.
This facility was in my top 2 pick for my mother.
August 26, 2014
I visited this facility
We are very happy with the Gardens at Wakefield. We like fact that it has a washer and dryer in each apartment and a full kitchen, but that they also serve three meals a day. The staff is very supportive; the grounds are well-maintained; and they have a lot of activities planned for the residents. My father likes it a lot. They had a chef and they really liked the food, but then they changed chefs and the residents are not as pleased with the menus that they have now.
May 29, 2014
I visited this facility
I've been visiting The Gardens for 4 or 5 years. I was very familiar with it. The food is very good; they have 3 meals a day. They have a washer and dryer in the room. They have a good staff. They have trips in town and meetings for various subjects. They have a regular schedule of buses to the grocery stores and doctors. The rooms looked all right to me. I don’t think they're terribly small.
February 14, 2014
I am a friend or relative of a resident
The size of the apartments is what I liked best about The Gardens, and the friendliness. The food, the staff. Everything about it is good. My mother feels very much at home. She describes it as a nice homey atmosphere.
December 30, 2013
I visited this facility
The Gardens at Wakefield was very pretty, and the staff was very nice. The rooms were also very nice and adequately-sized. I would recommend this place.
June 19, 2013
I visited this facility
I visited the Gardens at Wakefield. It was a lovely place, but it's too far for my family. They got some nice staff and they have some nice rooms. The apartments have balcony. They are comfortable. They have transportation and exercise classes.
Questions about The Gardens at Wakefield
Describe the overall population of independent living residents at The Gardens at Wakefield. What is their average age? What are their favorite things to do?
Our residents range from 55 to early 100s and everything in between! Their favorite activities are as different as their personalities! By using our Holiday 365 app each resident is able to view the daily calendar and sign up for events that interest them. If they are unable to find something that peaks their interest on the calendar they can simply message a friend to join them for a game of cards or to enjoy a walk around the community.
What transportation services does The Gardens at Wakefield offer to independent living residents?
Our residents can take advantage of the complimentary transportation to help them get around town. The scheduled shuttle can take residents to stores, doctor appointments, dining, or group outings.
What makes the chef or dining program at The Gardens at Wakefield exceptional? What kind of menu can independent living residents expect?
Our community has an Executive Chef and Sous Chef who care about providing residents not only delicious but also nutritious meals, 3 times a day. Our menus are changed seasonally to ensure the freshest products and flavors and we offer over 150 different entrees with each season. Residents can select a la carte items for breakfast, lunch, and dinner. Entrees at each service include specials like our Holiday Fresh option or Resident’s Choice. All meals are served in our restaurant-style dining rooms with friends and neighbors, allowing everyone to enjoy good food and good conversation.
What common areas are available for independent living residents?
Residents are able to socialize in our game room or activity room, sit back with a good book at our library, get physical at our fitness room or just catch up with some friends in the atrium.
What safety features or security measures does The Gardens at Wakefield offer to independent living residents?
Our residents can feel safe 24/7 knowing that they can access help with just a push of a button. Each resident receives their own Lively Mobile Plus emergency device that goes anywhere they do. The device, which is included in monthly rent, can be activated for a variety of reasons, including emergencies, directions, health concerns, or to just speak to a friendly voice. The community is also only accessible to residents from 7:30 a.m. to 7:30 p.m. so you can rest easy knowing that there will not be unwanted late-night visitors.
If The Gardens at Wakefield accepts dogs or cats, what indoor/outdoor areas can they enjoy?
We love our residents and we love their pets! Our community is pet friendly so you can bring your furry friend with you to your new home. There are green spaces and courtyards as well as walking paths where you can enjoy nice long walks.
Does The Gardens at Wakefield work with an agency or registry to provide nursing and medical assistance as needed?
Our community provides the option to each resident to choose their own third party care provider. This allows the freedom of choice and flexibility for each resident to determine how much, or how little, support they need.
Costs for The Gardens at Wakefield
Services and Amenities of The Gardens at Wakefield
Costs
- Fee Structure Extra: Included In Rent: Basic Cable, Electric, Gas, Sewer, Water
- Independent Living Starting At: $3620/month
Room and housing options
- 1-bedroom apartments
- 2-bedroom apartments
- Housing Extra: Handicap Barrier Free Units Available, Individual Climate Control, Safety Rails In Bathroom, Telephone Hookup, Walk In Tub, Washer Dryer Hookup
Dining options
- In Room Kitchens
- Dining Room Shared Meals
- Dining Extra: Private Dining Room
Features
- Beauty Barber Shop
- Computer Room
- Resident Transportation
- Hiking Trails
- Tv Room
- Resident Parking
- Features Extra: Chapel, Library, Locked Mailboxes, Elevator, Storage Space
Cleaning services
- Laundry For Linens
- Housekeeping
Technology and entertainment
- Cable In Rooms
- Technology Extra: Business Center, Wi Fi In Common Areas
Activities
- Offsite Activities
- Fitness Room
- Activities Extra: Billiard Lounge, Game Room, Activity Room
Financial guidance
- Va Benefits Consultation
Guest services
- Guest Parking
- Overnight Guests
General
- Minimum Age: 55
- Pets: Most Pets Allowed
About The Gardens at Wakefield
The Gardens at Wakefield is located in Raleigh, NC, providing a vibrant backdrop for your new life as a valued member of our caring community.
From pleasant housekeepers to attentive servers at mealtime and helpful maintenance technicians who are there when you need them, this community is the new extension of your family. We take pleasure in getting to know each of our residents and look out for their comfort and happiness. Our chefs prepare three delicious meals each day, served in our beautiful dining room. We provide housekeeping, linen services, fun and stimulating activities, off-site excursions, transportation to your personal appointments and a variety of classes and programs. Our warm, comfortable community and our friendly staff and residents will welcome you. We look forward to making your life easier any way we can.
So come to The Gardens at Wakefield for a visit...and stay!
*We understand that each individual is unique and that needs may change over time. Holiday Retirement does not provide any health care services. However, residents are welcome to receive services from any outside home health care provider of their choice to help them continue enjoying life at our community.
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