Sunnybrook Rehabilitation Center
25 Sunnybrook Road, Raleigh, NC 27610
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Reviews of Sunnybrook Rehabilitation Center in Raleigh, North Carolina
2.04
(22 reviews)
Facility
1.8
Staff
1.9
Food
2.3
Activities
1.6
Value
1.7
Angel D
5
|
April 17, 2023
I visited a family member this weekend that I try to visit every weekend. I was amazed at the young lady that was taking care of my Aunt she is by far one of the best Cna’s I’ve seen working at this facility . Her name is Fatima she’s very professional and I can tell she is an experienced cna who actually has a heart and cares about her patients not only my aunt but the other residents that I saw her assist as well . I have no clue where she came from but she is an angel I truly hope she stays employed at Sunnybrook. I haven’t seen many like her some of the others have no care and they show it. The fact that my Auntie hair was combed she smelled good was dressed in actual clothes and wasn’t soiled was a plus for me . The food is always a plus for me because my Aunt loves it and she’s a hard lady to please with meals. The facility could use some remodeling . If we could have Fatima everyday then I think we would be blessed. My Aunt talked so well about her . The administrator should make sure she is definitely recognized. Overall I don’t have many good things to say besides clone Fatima
Bulldogforever
1
|
March 14, 2023
This facility should be shut down!!! My mom suffered a stroke and lost her ability to speak and use of her right hand, Once she was medically cleared for discharge, she was recommended to go to rehab for speech/physical and occupational thearpy. The Case Manager at WakeMed claimed Sunnybrook Rehab Facility was a 5 star. ALL LIES!!! My mom was transferred in the evening and i arrived the next day at approximately 8:30 am. It took about 10 minutes before anyone came to the door to let me in. Once in, the nightmare began. the hallway smelled of urine and the place is old and dreary looking. I walked in and there were 3 staff workers sitting at the desk on their phones. No one botherd to ask me who I was. After standing at the desk for 3-4 minutes, i asked them for my mom's room. First i was told that she wasn't there, then another worker said "Oh wait, I see her name on the board." I went to my mom's room and she was lying in a small twin bed. The room was dingy and dreary looking. I wanted to cry seeing my mom lying in the bed and wet. I looked for her nurse who was even more clueless and didn't seem to be interested in anything I was asking him. He told me that my mom ate really good this morning and fed herself. I was shocked that he said this because my mom was unable to use her right hand to eat since the stroke. When i asked this nurse are you sure you have the right patient, he was adamant insisting my mom fed herself. He came into her room while the OT was there assessing my mom's mobility . He immediately walked out. This place is horrible! I feel really bad for the patients that don't have family members checking in with them on a daily basis. I'm able to get to this place early and have witnessed no staff checking on the patients during the day. The CNA who came into my mom's bedroom this morning, only came in because she saw me. She came in and bathe my mom and clothed her. She took the linen off the bed and stated that she would be back with clean linen to make mom's bed up. Never saw her again that day!!!! DO Y0UR HOMEWORK!!! DON'T BELIEVE WHAT WAKE MED CASE WORKER TELLS YOU (AMY) YES I'M PUTTING HER ON BLAST ALSO!!! AWEFUL PLACE FOR YOUR LOVED ONE!!! BTW, I Never saw any activities going on and the staff is horrible.
Steven Craig
1
|
March 5, 2023
I would not board my dog at this place. The only attentive care my mother-in-law got was from two traveling nurses. She had a drain in a kidney and when staff was told on three conservative days that no urine was collecting the answer was, “I’ll have someone check into it.” On day four the tube was on the floor and she was sent to the emergency room with a bladder/kidney infection, ultimately placed on a respirator.
Cloclo
1
|
November 19, 2022
Please be sure to visit this place prior to allowing your family member to be placed here. My mother was transferred from Duke hospital per recommendation of the doctors for physical therapy. It's appalling. The beds and equipment are at least 30 years old, the wheel chairs have no foot rests. The person at the front desk was an absolute horror. The air vent in the room was covered in black dust hanging from the vent. The bathroom is shared amongst 4 patients. The toilet was clogged with feces. This is out of some nightmare movie.
cwilt
2
|
February 15, 2021
My mother went here for Acute Rehab and found that for 11 days the rehab was nonexistent due to isolation protocols. Staff was rude, minus, a few leadership members. Multiple COVID outbreaks! Think long and hard before going to Sunnybrook. Hope this helps.
wheatherb
1
|
January 20, 2021
I wish I had looked into this place myself and read these reviews instead of believing what Wake Med told me about this place. My mother was sent here after surgery at Wake Med Cary. Her doctor at Wake Med Cary said she needed this type of care. Wake Med Cary told me that this facility has a four star rating. LIARS!! I don't know where they got that from since what I see online is definitely not four stars. She went into the facility COVID free and the very day she was supposed to go home she is tested positive for COVID and now has to stay there until she is negative. The staff refuse to let me speak with her, she had a phone in her room and now she doesn't without any explanation as to why. I understand I can't visit her because of COVID but I don't understand why they are refusing to let me speak with her unless they are hiding something. The last time I "spoke" with her she was incoherent and couldn't finish a sentence. I have a strong suspicion they are keeping her heavily sedated so they don't have to do their jobs and help her. I work in the healthcare field so I know the organizations to file complaints with and I am going to do so. I am also going to consult a lawyer. DO NOT SEND YOUR LOVED ONES HERE!!!!
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Services and Amenities of Sunnybrook Rehabilitation Center in Raleigh, North Carolina
General
- Resident Capacity: 114
Medicare
Health
3.0
Overall
3.0
Quality
5.0
Staff
1.0
About Sunnybrook Rehabilitation Center in Raleigh, North Carolina
Sunnybrook Rehabilitation Center is located in Raleigh, NC and provides specialized short-term, inpatient rehabilitation and skilled nursing care. Patients are provided with a full range of medical, rehabilitative and social services to treat and support their needs. We also provide long-term care in a safe environment that fosters independence and dignity.
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