Rex Rehab & Nsg Care Center
4210 Lake Boone Trail, Raleigh, NC 27607
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Reviews of Rex Rehab & Nsg Care Center in Raleigh, North Carolina
2.94
(18 reviews)
Facility
3.0
Staff
3.1
Food
2.9
Activities
2.9
Value
2.8
Alice-emily
1
|
December 9, 2021
I can’t believe that a fine hospital like Rex has it’s name on this place. I lasted a day and a half before I called family who flew in and rescued me. The staff, with 2 exceptions was uncaring, somewhat incompetent, and scanty. My large private room was furnished, I was told, with discards from Rex hospital. An old hospital bed, 2 beat up hard arm chairs and a heavy, hard to move old bed table. It featured bent mini blinds, 6 doors to look at and bare walls. The food is cold, prison quality, served in take out containers with plastic cutlery. there is no intercom system and the nurses are called by a button that lights in the hall which may or not be seen for a very long time. I was told (with a straight face) by a OT that I should anticipate bathroom needs an hour before needed! Other residents TV’s were allowed to blast out into the hallway until 1:00 AM. Since there was no doctor to release me we signed forms releasing them from liability and fled.
mhusted
5
|
June 18, 2021
Sorry to say this is the third rehab facility I've been in. 3 Achilles ruptures, 2 knee replacements. Rex Rehab is light years above the other two. Very clean facility, cleaning your room twice a day even if not needed. Stellar ot & pt, patient & determined to achieve the right goals for your needs.the whole team works together, even behind the seems to get, the best results. Even the food is a hit, not all of it, but most of it. I felt safe there & made some friends there, kind of sad, to leave my new family. Sincerely, Marianne P.S. the only concern I had was the 50 charge to transport from hospital to rehab. .03 miles for $ 50 , I felt to be expensive . They offer visits in the courtyard & an inside window to visit,with private room all depending on covid. My room was plenty of room, the bed was comfortable. I have a shower, restroom, 2 closets. Ice pitchers were filled automatically, in the morning & afternoon
Joseph Cook
5
|
March 21, 2021
I was there in December of 2015 for rehab following hip replacement surgery and again in May of 2020, for rehab after knee replacement. Rex Rehabilitation Center is a very professional organization & were wonderful in their care & kindness to me. They were so nice, I was kind of sad when leaving, realizing I may never see some of them again!
Wonderful Facility
5
|
September 30, 2020
Like others, we were fearful of placing our 93 year old mother in a care facility but had no other option when she could no longer walk. I cannot tell you how thoroughly our fears were dispelled. Every single care giver was not just utterly competent, but completely caring and kind. My mom lasted 5 more months and we were there every day to help her with meals. Every care giver was diligent and caring, not just to our mom, but to the other residents we observed. Staff members sang to her while ministering to her needs - so very compassionately. We are grateful that our mom passed before Covid restrictions but remain grateful for the kind care she received there. I HIGHLY recommend the loving, caring staff of Raleigh Rex Rehab.
Mr.G
2
|
September 23, 2019
Some staff members are caring, others shouldn't be allowed within 100 yards of a nursing facility. As an only child, I went to see my dad about every other day. He was often in the most uncomfortable positions and suffered neck pain as a result. Seems like the staff couldn't figure that out or didn't care. I vote for the latter. I've heard they served better food in jail. Very bland and sometimes cold. The billing dept. has one job to do right but I guess that's asking too much! Their attitudes and patience match their food!! Total opposite from the hospital although I know these are 2 separate entities.
Dana
3
|
April 30, 2019
The smell at Rex Rehab & Nsg Care Center was horrific. They're in the process of remodeling which is a good thing because it needed it. The staff was hit or miss. It was just not good at all. There was no dining area, but they brought the food to you. My husband's room was very tiny and there were two people in a room so it was quite cramped. You also didnt have much privacy. My husband had PT, OT and speech therapy. The therapy was nice.
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Services and Amenities of Rex Rehab & Nsg Care Center in Raleigh, North Carolina
General
- Resident Capacity: 120
- Pets Allowed: yes
Types of care
- Memory Care
Payment options
- Payment Options Extra: , ,
Medicare
Health
4.0
Overall
5.0
Quality
3.0
Staff
5.0
About Rex Rehab & Nsg Care Center in Raleigh, North Carolina
Rex Rehab & Nsg Care Center is a Senior Living provider in Raleigh, North Carolina that offers residents Nursing Homes services. Contact Rex Rehab & Nsg Care Center for more details on services and rates.
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