Quail Haven Village

FluffyOgre

Mom was a feisty difficult elderly person with failing health unable to walk or care for herself. I did not expect miracles in a nursing home but felt she got them at Quale Haven. I slept good at night knowing they are highly selected professionals in their field that excel at what they do. I appearance, it may not seem world class at first glance but when I examined the care provided, it just might be. Doctor and nursing care is very responsive and knowledgeable. Building care and maintenance is clean and fresh smelling. Administrative staff is up to date on the ocean of legal changes and care billing guidelines. Staff all interact and communicate well. I felt mom received the best of care. If you want swanky, keep looking. If you want great care you can trust, look no further. I feel blessed.

Resident's Sister

Very short staffed. Lots of covid, which I got there, poor food, and not good.

Larry Fulcher

Very friendly and helpful staff. They care about your well being.

crlnabchgrl

On the surface this place seems very nice. However, I have heard residents talk of rude caregivers, several caregivers are quite unfriendly some behave down right spiteful, reports of caregivers leaving residents unattended in the assisted living home to go to the house across the street to "catch up on the gossip" anything could have happened in her absence, you would not leave toddlers alone in to fend for themselves, they also spend a lot of time on their personal cell phones. One resident had fallen from her bed and a visitor discovered this (where was the caregiver?) Very little interaction with the residents in my persons house there is room for 6 residents right now there are only 4. They don't check on the residents when they first come on duty and there are times when the caregivers have gotten verbally abusive to a resident. Concerns from family members seem to fall on deaf ears. If we as loved ones of the precious people don't say anything things won't change.

Alex205661

My husband was in Quail Haven for 10 months. They took reasonably good care of him and were very kind to him. The rooms were single-rooms, just the basic with 2 chairs, a bed, and a dresser. The grounds were very nice. They did not have adequate handicapped parking, but other than that it was OK. They had a lot of music concerts and games; they have something every day. It was very expensive.

Loving Wife037211

My husband is in Quail Haven Retirement Village. My overall impression of it is very good. The care given is still very good. They have a physical therapy room but they don't have a gym. The facility is spectacularly clean. The furniture is homey-looking. It doesn't look like a facility. Each room has the same type of furniture. It looks like a bedroom at home, except for the bed.