We chose Brookdale Monroe Square for my mother-in-law, but we brought her back home because she fell twice there and broke her hip. My overall impression of it was not very good because now my mother-in-law is probably going to die. It seemed like the people there talked a good talk, and they seemed caring, but if they're THAT caring, I don't understand how this could have happened? Because it is a memory care unit, the rooms themselves are very simple. I initially felt like it was a very clean place, but over the few weeks that my mother-in-law was there, I did notice a lot of things that were not very clean. The residents themselves looked clean, but like in my mother-in-law's bed, there was either vomit or stool down the one side. And it was there for not just a day, but at least a week. They have activities planned all the time. That part of it, I think, is very good. The food smelled good.
Brookdale Monroe Square Monroe, NC
Offers Memory Care
5 Reviews
919 Fitzgerald Street, Monroe, NC 28112
Call
(800) 385-2527
Reviews of Brookdale Monroe Square
Memory Care Reviews for Brookdale Monroe Square
May 22, 2018
I am a friend or relative of a current/past resident
April 29, 2014
I am a friend or relative of a resident
All the help there has really gone above and beyond at Clare Bridge of Monroe. They keep Mom calm and work with her. I like everything about this place. The staff is great. It’s clean. The rooms are fabulous. My mom's room is nice, but it's small. She only got room for her bed, a chair, and a closet. Her bathroom has a commode and a sink, but they do not let her have showers in there, just to make sure she doesn’t fall.
May 24, 2013
I am a friend or relative of resident
This facility does an excellent job. Staff attitude is great, cleanliness is excellent, and even the food is good. My mother was fortunate to be here for her final years. It's a great comfort emotionally to know she is given the best care possible in very difficult circumstance of Alzheimers.
April 10, 2013
I am/was a resident of this facility
I have been a resident at Clare Bridge for well over a year and my stay has been perfect. I want to thank the entire staff for helping me gain a better quality of life. The food, care and atmosphere is outstanding
July 01, 2011
I visited this facility
Very beautiful grounds and spacious rooms. My grandmother was extremely well taken care of on a 24 hour basis. The employee's smile and sincerely care for all of the patients and visitors there. The patients are encouraged to do group activities and have meals catered to their likes. Visiting hours are a bit short but the quality of living couldn't have been better for those that are cared for at Clare Bridge.
Questions about Brookdale Monroe Square
What ongoing training does the staff receive in dementia care?
New orientation training upon hire as an asocociate. They must complete a week of Dementia specific training and have monthly inservices to continue with certifications
How many staffers are on duty in the daytime and overnight?
We are staffed to meet state regulations along with staffed to care for our residents individual needs.
What programs or activities does Brookdale Monroe Square offer to keep residents engaged? How does the staff engage residents' long-term memories?
We provide daily activites such as exercise, joy rides and walking. We do many crafts and encourage residents to thrive.
Who assesses residents' health and cognitive functioning? How often is that assessment repeated?
We have our Health & Wellness Director that completes an inital assessment. The care plan will be looked at and reviewed every couple months for changes and reviewed with the family with the HWD.
What techniques does Brookdale Monroe Square use to support memory care residents during mealtimes?
Our food is recognized with a fine dining experience. This includes linen tableclothes with napkins and dinerware. The resident enjoys light music during every meal.
How does Brookdale Monroe Square keep residents' families informed about their loved ones' health?
Monroe Square memory care talks to families vis phone and email to keep them very informed of their loved ones needs while as a resident at our community. Family members are encouraged to speak to staff with any questions about their loved ones.
Describe the neighborhood around Brookdale Monroe Square. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?
Monrow Square Memory Care is located in the medical district of Monroe. We are located across the street from Atrium Health Care formerly CMC Union.
Is Brookdale Monroe Square affiliated with a hospital if more care is needed?
We have many options in the Monroe/ Matthews area for our residents if a hospital is needed at at point
Services and Amenities of Brookdale Monroe Square
Dining options
- Dining Room Shared Meals
- Room Service For Meals
Features
- Beauty Barber Shop
- Resident Transportation
- Garden And Patio
Cleaning services
- Laundry For Linens
- Housekeeping
- Laundry For Clothing
Health services
- Medication Management
- Nurse On Staff: On Call 24/7
- Pharma
Guest services
- Guest Parking
- Guests At Mealtime
Diet
- Diabetic
- Low Fat
- Low Salt
- Renal
Languages
- English
General
- Resident Capacity: 67
- Minimum Age: 65
Licenses
- State Licenses: HAL-090-022
About Brookdale Monroe Square
At Brookdale Monroe Square we know that memory losses due to Alzheimer's disease and other forms of dementia are progressive and residents' needs are continually changing. That's why we provide balance in our residents' capabilities, personalities, and preferences to create daily routines that enhance their spirits and increase their sense of purpose. We believe the amount of satisfaction our Alzheimer's and dementia care residents receive from the tasks that fill their days goes a long way to maintaining their sense of purpose and overall satisfaction with life. An integral part of this is our promise to encourage each resident to find Daily Moments of Success. To help our residents achieve these moments, our associates receive the tools and training needed in such key areas as specialized dining and the ongoing monitoring of healthcare and behavioral needs, to name a few.
We provide Alzheimer's and dementia care residents with the lifestyle, housing, and services they need in comfortable surroundings combined with the amenities, programs, and care to help stimulate recognition, recall, and wellness in a safe environment. Through years of caring for individuals with dementia, our professional care staff has learned to create optimal surroundings and approaches to care. Familiar environments that our residents have enjoyed throughout their lives are recreated to help them feel reassured and comfortable. The Alzheimer's and dementia care programs at Brookdale Monroe Square are built to embrace, not restrict our residents' desire to wander and to provide a sense of belonging.
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