Cadence Senior Living Mint Hill

We went to Cadence Senior Living at Mint Hill and met Elizabeth. She showed us some rooms, the activity room, the dining room, and the hair salon they got. It was very nice. I saw one with two beds in it and she said you could also turn it into a single room, instead of having two people in there. The room was good and the bathroom was big with grab bars that you could hold onto. They have a room for activities and a sitting room where you can visit with families. She walked us out to this covered outside area where you can do some walks. The menu looked good too.

I would not recommend Cadence Senior Living. My father was her for a total of 2 months and spent most of that time confined his room. He lost close to 20lbs in that short timeframe and we were only allowed video visits due to covid restrictions with limited sign up options for fully time employees who work lengthy hours during the week. The room consisted of a bed, bathroom and fridge. There were windows that were never drawn. Activities are offered but given covid restrictions, they were minimal. Patients were brought trays to their rooms. I am very glad he is no longer at this facility. The staff communication is lacking. They did not connect very well which made it difficult to get updates. The weekend staff is light so visitation is extremely limited.

I've been to the Cadence Senior Living at Mint Hill twice. I've tasted their food and even went there before Christmas. I pass by it a few times a day because it's in my town. It's close to my home and I can almost ride a bike there. My mother's home is over two hours from me, so I want her to be somewhat closer. It is a new facility, around 3 years old, and it's not very big. They only have less than 50 residents. They also had a great price. It wasn't necessarily the lowest, but everything just worked out for me. They had availability and the facilities were all brand new. Yesterday, when we went to taste the food, the staff told me that everybody there had gotten their first COVID shot, and that the people are coming back in a couple of weeks for the second. I like the fact that they are on top of things. You couldn't really tour the facility because of COVID, but my mother liked it and she enjoyed the food. I told the woman last night, "You folks are doing a really good job of following up everybody who needs information." Also, it just so happen that it's the one that I have seen, passed by all the time, and the one that my mother liked, so we're gonna go ahead and move forward. My mother is a retired nurse, so it has a lot to do with the feeling that we get from them and how professional they are as well. Everybody was professional, respectful of our time and was nice. My mother liked the food. She said that it had a good taste to it.