Heath House

Sisterpa

I have placed my father at Heath House. The level of service and care is very good. They provide exceptional care, and are always very warm and kind. The place is always very neat and clean and they have went out of their way several times to make sure everything was ok with my father. It took them time to know his eating needs but once we had that under control everyone seemed please. The staff knows everyone by name, even the family members and they are very professional while keeping a warm and kind attitude. They provide an array of activities to keep their clients occupied and happy, however, the residence must choose to go. When you first come they carefully explain they will not force anyone to go or join anything. It is voluntary. The rooms are decent size and they even have on site hair stylist that come in to do the client's hair. I would recommend the Heath House to anyone that is seeking an assisted living facility for one of their loved ones. I have ever had any problems with the Heath House, and any concerns we may have had were dealt with very quickly and we saw almost instant results. Most importantly, my father has told me he loves it there and thanks me for choosing such a great place.

unexpected visits: would rate 0 if i could

When this facility is under new management and someone "cleans house" to remove lazy employees maybe it would be a better place for your loved one. Please pay attention to loved one's medications, their meals (special diets) and all money (including their accounts). The more you are involved, you'll witness for yourself. The poorest management I have ever witnessed! This lady needs to learn respect and true compassion!!! Management limits activities and events! The residents pay and deserve better care and more attention than they receive. The pictures are only for show...

surprisedvisitor

I have had my loved one there for three months and was surprised to realize that the activities listed on the calendar are not being carried out like they should be. The residents will tell you they are bored most of the time. Even though field trips are listed on the calendar very few residents ever get to go, only a selected few. The rooms are not cleaned very well and have a smell sometimes when I visit. There is also no place to sit and visit except their rooms. It is not becoming of visitors. There is an on-site salon that does a great job considering their small area. I just wish they could offer more for these older residents.

Mykel3475

I have been visiting my aunt Mary at the Heath House for a number of years, and the level of service and care is very good. They provide exceptional care, and are always very warm and kind. The place is always very neat and clean and they have went out of their way several times to make sure everything was ok with aunt Mary. The staff knows everyone by name, even the family members and they are very professional while keeping a warm and kind attitude. They provide an array of activities to keep their clients occupied and happy. The rooms are decent size and they even have on site hair stylist that come in to do the client's hair. I would recommend the Heath House to anyone that is seeking an assisted living facility for one of their loved ones. I myself, nor my family have ever had any problems with the Heath House, and any concerns we may have had were dealt with very quickly and we saw almost instant results.