Westchester Manor at Providence Place
1795 Westchester Drive, High Point, NC 27262
3.33
(9 reviews)
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Reviews of Westchester Manor at Providence Place in High Point, North Carolina
3.33
(9 reviews)
Facility
4.7
Staff
3.3
Food
3.0
Activities
5.0
Value
4.0
PauletteA
1
|
April 9, 2023
This is NOT the place for paraplegics. Staff have no training or no idea how to meet needs of paraplegic however, if your loved one has awareness, it is a good place. If they solely depend on others...look elsewhere. The rooms and building is more impressive than staff.
Pam
3
|
November 24, 2022
Westchester Manor at Providence Place was OK. The rooms were large and nice. The facility was clean and I felt like the residents were safe, but I didn't feel like they offered a lot of stimulation or activities in the skilled nursing memory care unit that my dad was in. The only thing I saw was they would put movies up on the screen in the common area. I didn't see anything else. The atmosphere was a little depressing.
LydiaRL
5
|
January 14, 2021
Absolutely great. The staff is wonderful. My grandmother is well taken care of. She is happy, clean and full of laughter.
Stan
4
|
July 17, 2017
My wife was in Westchester Manor at Providence Place for 9 days. It was nice and very clean. They checked on the patients every 1 or 2 hours.
Disappointed in NC
3
|
July 7, 2017
On the plus side, Westchester Manor is cleaner and brighter than other area nursing homes. The physical therapy and occupational therapy are excellent. On the minus side, like most nursing homes today, Westchester is understaffed. They have 1 nurse (usually an LPN) and 2 aides for every 22 residents. My mother often had to wait up to 1/2 hour before someone even answered the call bell, and sometimes a full hour before someone was available to change or reposition her. That's a LONG time to be sitting in a wet diaper or a pile of poop. There's a real difference in attitude between the nursing staff employed by the home and the contract staff who provide the "extra" services like PT and OT. Some of the nurses are great, but some clearly don't care and are just putting in the time. Weekday and daytime staff generally remain the same and some built a good relationship with our family, but on weekends and nights they use a lot of temps who didn't know my mother at all. We never knew which doctor would be on call, and it's very difficult to talk with the doctors or nurse practitioners unless you actually show up, in person, and wait for hours. Bottom line: Westchester is better than several of the other facilities we looked at, but they could do a lot better.
Sonja5
1
|
January 29, 2016
Westchester Manor was a very facility-oriented place. I don’t think that the staff represented it the best. It’s not where I would put one of my loved ones.
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Services and Amenities of Westchester Manor at Providence Place in High Point, North Carolina
General
- Resident Capacity: 129
Medicare
Health
5.0
Overall
5.0
Quality
2.0
Staff
3.0
About Westchester Manor at Providence Place in High Point, North Carolina
Westchester Manor at Providence Place is a Senior Living provider in High Point, North Carolina that offers residents Nursing Homes services. Contact Westchester Manor at Providence Place for more details on services and rates.
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