Brookdale High Point North kept going up in price every year, but I talked to them and they finally reduced the price back to what it was and they're going to reimburse me for the last four months. They're absolutely wonderful and have always taken care of my mom. There's nobody better that I've seen, and I've been everywhere interviewing people. They are very good at taking care of her. They haven't missed a thing. However, the cost keeps going up and getting ridiculous. They're getting to the point where I can't afford it, but I love them and they've always been so good to us. When she got sick with pneumonia, they had her at the emergency room that day, and when she had diarrhea, they took her to the hospital. She even choked on some food and had to perform the Heimlich maneuver, so they saved her life. I'm very pleased with them. They've done things above and beyond the call of duty.
Brookdale High Point North
Offers Assisted Living
14 Reviews
1568 Skeet Club Road, High Point, NC 27265
Call
(844) 325-8230
Reviews of Brookdale High Point North
Assisted Living Reviews for Brookdale High Point North
April 09, 2018
I am a friend or relative of a current/past resident
August 21, 2017
I visited this facility
I liked Brookdale and its people a lot. The single rooms were a little too small, but the two rooms with a little kitchenette were nice. It's clean, welcoming, and pretty. I would put my parents there. They had two rooms that were really pretty and open with lots of windows, but the average room was pretty small. The place was lovely and nice. I wouldn't hesitate to put my parents there because I think they would be comfortable, but they're used to a big house so it's hard for them to move to a limited space. I toured the whole place.
September 26, 2016
I visited this facility
Brookdale High Point was like a hotel room with no kitchen, and the room only had one closet. The tour and the staff were good. They did invite me for lunch, and the dining room wasn’t as pretty. They were adequate, but weren’t as fancy and might have been a few years old.
January 26, 2016
I am a friend or relative of a resident
I'm happy with Brookdale High Point North (Formerly High Point Place). My mother is adjusting well. The rooms are average. The private rooms have more room to accommodate people. The dining room is fine, and the food choices seem to be OK; no complaints there. They have a lot of stuff going on. There's plenty to coordinate with the guests, and they make sure that there's plenty of offerings for them.
December 30, 2015
I visited this facility
I visited Brookdale High Point North. It was OK, and the staff was friendly, but it wasn’t a place to put my mother. They didn’t tell me as much activities. The staff was in a rush because they were seeing somebody else right after me. I looked around and the rooms were really small. Also there were people sitting on wheelchairs in the hallway, and I didn’t like that.
June 22, 2015
I visited this facility
My experience with Brookdale High Point North was very good. I think this would be a good place for my mother to stay. The staff was wonderful. They were very cooperative and helpful. They answered all our questions, and they were really good. The apartments were beautiful, clean, and very well kept. It seemed like they really went the extra mile to keep the place up. This place looked really nice. The residents seemed to be very well cared for and active. I did not eat there, but the dining facility looked very nice. They gave me a muffin, and it was delicious.
March 25, 2015
I am a friend or relative of resident
Would not recommend unless your loved one needs no care, only meals and medications. Facility is beautiful but care is not. I felt like most of the staff did not care and had no idea how to work with elderly. Things promised were never done and were met with poor excuses. Aides were often seen just sitting doing nothing. Administration and leaders changed with no warning or explanation. Administration was no help when problems occurred. Communication from one staff member to another did not seem to occur. It was difficult to get laundry done. I felt no caring or sense of competence from RN in charge. Yes, this is an assisted living facility, not total care, but promises should not be made if they won't be carried through. I think there were a few people working here who did care, but they were few. I do not think staff are trained properly. Very concerned.
Provider Response
We appreciate you sharing your concerns with us. Please be assured the safety and well-being of our residents is our first priority and we share their concerns as well as the concerns of their loved ones. We would welcome an opportunity to discuss it with you personally and hope you will call us at 877-400-5296.
January 09, 2015
I visited this facility
I visited High Point Place because thought it would be better if my mother could move closer to me and if I could find something cheaper. But they do not offer skilled care, and at her age, I thought that she would need skilled care sooner than later, being 98 years old. I want something that would transition from assisted living to skilled care if she needed it. I thought it was a beautiful place, but the people looked a lot younger than my mother -- even though she gets around well -- and I didn't think she would be comfortable there. It just wouldn't work for her. It was a nice place, yes. I met with one man from the staff, and I thought he was knowledgeable. The people that lived there seemed like they were happy. It would be an ideal place for my mother if she was younger.
August 27, 2014
I visited this facility
High Point Place was very nice. The people were nice and friendly. They have different activities going on. They showed me two rooms: one was like a semi-private and one was a private room. I prefer a private room. They were working on it. They were painting the room and getting it ready. I didn’t eat there, but I saw the menu and they had a couple of choices for desserts and beverages. I would probably recommend this facility to others.
May 31, 2013
I visited this facility
I visited High Point Place and the place was much newer and very nice. The cleanliness of the place was just impressive. I didn't necessarily feel like I was in a nursing home. The nurses there were very attentive.
March 19, 2013
I visited this facility
I recently visited my loved one. She was very happy. Staff and Management are great. Very nice people.
February 15, 2013
I am a friend or relative of resident
Relative of mine lived there a few years. I saw a slow decline of the attentiveness and care during that time. Staff turnover seemed extreme. Belongings disappeared at the end of the stay never to be returned even after multiple calls and visits.
June 02, 2012
I am a friend or relative of resident
Staff overturned constantly, personal belongings disappeared, lack of staff was always noticable. Pretty surroundings do not equal good care.
August 02, 2011
I visited this facility
Even though the place is beautifully built and well constructed, I had a very bad experience. It took me forever to be seen and then the receptionist acted like she had something better to do.
She gave be a brochure and told me to fill out an information" care and someone would be in touch with me soon. It is like they did not even want my info.
I did not see much from staff or patients and therefore I am giving this facility only one days. They were either too busy or just did not care.
Services and Amenities of Brookdale High Point North
Dining options
- In Room Kitchenette
Features
- Beauty Barber Shop
- Resident Transportation
- Garden And Patio
Technology and entertainment
- Cable In Rooms
About Brookdale High Point North
Brookdale High Point North provides assisted living residents with lifestyles, housing, and services in comfortable surroundings combined with exceptional amenities, programs, and care. Through Brookdale's signature Personalized Assisted Living, we customize our care offerings for the individual. This allows each resident at our community the freedom and opportunity to make choices that will ease their lifestyle transitions. Residents enjoy life with the support they need, coupled with the appropriate accommodations as their needs change.
We promise Respect for Individual Preferences by offering personalized care needs and providing an atmosphere that encourages each assisted living resident to live in health and longevity. We also offer special housing and care options for those who require assistance with the activities of daily living such as dressing, bathing and assistance with medication. We offer graduated levels of care based upon the individual need of residents, as determined by our continual assessment process. We are dedicated to enriching the lives of residents every day with signature services for those who value their freedom and independence, but desire or need services providing them with the highest level of quality, care, and value.
Map of Brookdale High Point North
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