Hickory Falls Heath and Rehabilitation
100 Sunset, Granite Falls, NC 28630
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Reviews of Hickory Falls Heath and Rehabilitation in Granite Falls, North Carolina
3.08
(12 reviews)
Facility
3.6
Staff
4.0
Food
3.0
Activities
3.6
Value
3.2
Kate
1
|
January 23, 2024
TERRIBLE TERRIBLE TERRIBLE place to send a love one. I was a witness to it. This place needs to be closed down. Terrible staff,no communication, they lie to family members and don't take care of the patients. Please if you are looking for a place to put a love one RUN far far away from this place. The doctor and NP are awful.
Debra
5
|
November 8, 2023
I went to Hickory Falls Health & Rehabilitation for rehab. It was good. I had a room to myself, although I think it was meant to be a double. It was a big room with a nice-sized bathroom. The staff that I met were fine. However, they did not warn me that a young man might be sent in to help me up off the toilet. It was a real shock, but I got used to it. The young men who worked there were very professional. I was there for two or three weeks. The food was fine. I didn't have any trouble with it. I never saw any problems. I would recommend it.
Sandy Pritchard
5
|
October 23, 2023
I have been at Hickory falls everyday for 8 hours a day for 14 months now sitting with a friend . I have to say Hickory Falls is one of the very best nursing and rehab places I have been at . With being here for 14 months I have to say they have the best staff and nurses and cna’s of anywhere I have been . The rooms are clean and smell great no bad odor. The cleaning staff are always cleaning . The cna’s at Hickory Falls are excellent and friendly I highly recommend Hickory Falls . And I was give them a 5 out of 5 rating
MoeMom
5
|
July 5, 2023
My paw was at this facility in December of last year after falling at home and breaking his hip. He also had COVID & a UTI. He was very sick & fragile. They took experimental care of him. The nurses & therapists were very attentive to him & his needs. I’m so thankful for the care and compassion they showed towards my paw. Everyone treated him like family. They even called him paw. I would have no hesitation in placing my loved ones at this facility.
seriousboutcare1
1
|
March 29, 2021
If your family member is in need of “inpatient intensive physical, occupational, and speech therapy”, this is not the place. My family member was ordered a minimum of 3 hours per day. He didn’t receive that one day that he was there. The most he got was about half an hour. Several days out of a week, he got none. They assumed he had dementia but he was quiet lucid and kept track of his treatment. Now he is weaker and far behind in his recovery. I told physical therapist he was bored to death sitting in his room. He promised activities which never happened. The CNAs, and nurses were very good to him which is appreciated. The social worker was very helpful and caring. This facility does not need to be in the rehabilitation business.
FORMER FAMILY MEMBER 2
3
|
July 25, 2020
We chose Hickory Falls initially after Mom's surgery at Baptist Hospital because they had a private room available, a week into her stay they tried to move a roommate in with her even though the facility was not at capacity. We were able to keep this from happening. At one point when I called to check on Mom, the medical staffer I spoke with on the phone said, and I quote, 'Yeah, it will be like Covid-what, once the election is over!' This facility had two and now has three staff members who have have tested positive for Covid 19, thank God Mom was transferred before she too became infected. I can say that the intake process was good, the social worker is very respectful and genuinely cares about the patients and the families. She was wonderful.
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Services and Amenities of Hickory Falls Heath and Rehabilitation in Granite Falls, North Carolina
General
- Resident Capacity: 120
Medicare
Health
2.0
Overall
2.0
Quality
3.0
Staff
2.0
About Hickory Falls Heath and Rehabilitation in Granite Falls, North Carolina
Hickory Falls Heath and Rehabilitation is a Senior Living provider in Granite Falls, North Carolina that offers residents Nursing Homes services. Contact Hickory Falls Heath and Rehabilitation for more details on services and rates.
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