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(800) 558-0653

Pruitt Health - Carolina Point

5935 Mount Sinai Road, Durham, NC 27705

(800) 558-0653 (Call a Family Advisor)

2.5

(6 reviews)

Offers Nursing Homes

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Reviews of Pruitt Health - Carolina Point in Durham, North Carolina

2.5

(6 reviews)

  • Facility

    2.5

  • Staff

    3.5

  • Food

    2.3

  • Activities

    2.8

  • Value

    2.3

kentucky53

1

April 8, 2023

I am a friend or relative of a current/past resident

This place is a joke. Might not be any different from other facilities but don't send your loved one there for acute rehabilitation, and possibly not for skilled nursing care. My father was there at the end of 2022 for acute rehabilitation which was largely nonexistent. This is not about the staff, which is largely caring but grossly unavailable. The place is understaffed. The administration, including the "nurse navigator" position is unresponsive. There is no navigation or coordination of care. This place has been cited before for abuse; I don't think it is abuse; it is just not adequately staffing the facility and allowing the employees to provide care. if your loved ones pressed a button in the room for an emergency, they might see someone in 2 hours. look for some other place to care for your loved one.

Larry

2

August 22, 2021

I visited this facility

My mother is in Pruithealth - Carolina Point for rehab. I am not satisfied with that place one bit. During that time she was supposed to have her blood pressure checked, and her weight checked. I requested a week ago that she get bloodwork, and they haven't done it. Her mental health is in question. She's confused. What really irritates me is there is no direct line to anybody in the facility. You have to call the main desk and the main desk will send you somewhere. I have no way to contact anybody. There's no telephones in the rooms. If my mom didn't have a cellphone, I wouldn't even know she fell. They did not call me and let me know that she had fallen and gotten hurt. They pretty much let her just do what she wants to do. I don't know who's responsible for her care. She did say the physical therapist was great as far as showing her exercisesm and she is pleased with that. We're not happy. The last visit we had, we had to fight cockroaches, three were in her bedroom. We're not impressed.

KittyP

5

March 5, 2020

I am a friend or relative of a current/past resident

My family member is not the easiest person to deal with on a daily basis. All of the staff have been great - very understanding and helpful. They keep me informed.

very concerned citizen

1

July 17, 2019

I am/was a resident of this facility

Please, I beg you please do not send your loved ones here! The staff takes advantage of the fact that the majority of the patients aren’t in a position to make complaints or realize how terrible the conditions are that they are living in. The facility is filthy! It reeks of feces soon as you enter the building. The staff gathers around socializing the majority of the shift. This place needs to be shut down!! The nurses are very lazy!

Sandra061034

5

July 13, 2016

I am/was a resident of this facility

I am a resident of Pruitthealth and I had my own large, private room with my own television, shower, and commode. I was treated very nicely by the staff. The place is really nice, and you cannot smell any urine or bad odor. If there is something that you don’t like to eat, they will bring you something else. They have different activities that we do every day and a computer room.

upset sister

1

August 21, 2014

I am a friend or relative of resident

I'm not happy with this facility. I have a sister that was sent here after she was released from hospital and the staff hasn't been very helpful nor have they had a caring attitude! The doctor left without seeing my sister and they got her meds messed up and haven't done anything to correct the issue. Needless to say we are currently looking for a new facility to transfer my sister to that actually cares about their patients and can provide professional care. Definitely wouldn't recommend this place to anyone!!

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Medicare

  • Health

    1.0

  • Overall

    1.0

  • Quality

    2.0

  • Staff

    2.0

Medicare Provider Number: 345551
    Ownership Type: For profit - Corporation
    Rating Date: 9/1/2023

About Pruitt Health - Carolina Point in Durham, North Carolina

Our skilled nursing and rehabilitation center is one of many in the PruittHealth family of providers throughout the Southeast. We offer a comprehensive menu of services and are committed to caring for you and your health. We can help you with the complex decisions you are facing now by providing a clear understanding of the short- and long-term care processes, while offering a customized solution to your individual health care needs. Our center provides exceptional care through our therapy services and cozy, home-like environment and is on the cutting edge of rehabilitation and aging care.We understand the difficulties and emotional struggles of having to leave the comfort of your home, and that is why our attentive staff is dedicated to facilitating smooth transitions and to providing comfort and companionship with a warm and personal touch. Under the care of our highly skilled professional staff, we will continue to provide quality care and will stay committed to caring for your individual health care needs.

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