Durham Regent was good. The things that concern me were the clutter in the hallway and there was a loud noise on 15-501, which is adjacent to the part of their facilities. They had an exercise facility, hair care and nail care for the ladies, movies, people coming in to entertain them, shopping trips, and things of that nature. The staff did a good job and they were caring people.
Durham Regent
Offers Independent Living
43 Reviews
3007 Pickett Rd, Durham, NC 27705
Call
(800) 385-2527
Reviews of Durham Regent
Independent Living Reviews for Durham Regent
April 24, 2022
I visited this facility
February 05, 2022
I visited this facility
I toured Durham Regent and it was good. I saw the first floor and saw a 1-bedroom. It was kind of small for what I'm looking for, but I was able to see and get an idea of what they have. As far as cable, they only deal with Spectrum because they don't have Google Fiber in their area. I saw another room, a 2-bedroom, and that one again was small. I also saw a cottage and it was a decent upgrade. I saw the dining area, too.
The place was very clean. I only have interaction with one staff, and she was pleasant, and she was able to show me the rooms. She was very pleasant. She told me what they have there like they have the shampoo and hairstylist that comes in. She showed me the library.
It was fine there. You see the car park and it was clean. It was quiet when I got there.
November 03, 2021
I visited this facility
The tour experience I had at Durham Regent was really good. I really enjoyed talking to Ross, he answered all my questions. It was independent living though, and that was not what we were looking for because we needed assisted living. I saw an apartment and it was being renovated, which I thought was a good idea. New floors, new painting, and new everything for somebody to move in. The dining area was very, very nice too. I wouldn't mind eating there.
During my visit, people were working on puzzles, were on the computer, and there were also people in the common area just visiting each other. The outdoor area was very nice and inviting for people to be able to come out, sit and relax, and gather. The staff was very nice too. They introduced themselves and were willing to talk when we needed any questions answered.The place smelled nice and clean. They had all the decorations out. I looked at all the activities that they had during the day, and I was impressed with all the different things that the residents could participate in.
October 15, 2021
I visited this facility
Durham Regent was very nice, clean, and welcoming. The staff did an awesome job of giving us all the information and knowledge that we needed to decide if that place was appropriate for our family or not. I met the director and he was great. They have a movie room, they have game nights, they have various activities for the residents or clients that live there.
September 05, 2021
I visited this facility
Durham Regent was very bright and clean. The person that gave us the tour gave us a good tour. She showed us several different options for the size of room. She showed us all of the places that they had like the movie room, the dining area, the laundry area, and the opportunities for exercise. They have a chapel and social interaction.
We had a very good tour. We went to three different apartments there. The spaces are relatively small, but then you actually have a lot of space if you count all of the shared common areas. They were very clean and nice. The bathrooms all had walk-in showers, which is important. There's a fairly good amount of closet space and a small little kitchenette area that has a half-sized refrigerator. We would bring a microwave, but my mother doesn't need much because three meals a day are provided. The staff said if someone doesn't feel up to coming down to the dining hall, that they would deliver the food to the room. I feel like they really gave very good options. The dining area was bright, very elegant, and had plenty of light. Most tables had three to four places; therefore, it wasn't crowded at any tables. It was very nice.
August 22, 2021
I visited this facility
Durham Regent was in the middle of renovations during my visit. They were getting ready to revamp everything when COVID hit so they already packed all their books away. They have new library shelves but those were all empty. They just didn't have time and I understood that completely. All the rooms have clean carpets and everything was clean though. I thought I could live there.
It's an independent living facility and the person I talked to, Kristen, was very helpful, very friendly, and took her time with me. I felt a little rush at the other place I visited but I felt very, very comfortable with Kristen. She's very approachable. She called back after my visit and wanted to set up for lunch.
Everything is in a circle, you can go up and down the glass elevator and you can see the dining room from any floor. It felt like a hotel but it also had a homey feel. You'd be in the apartment and everything, but it did not feel institutional at all.
July 24, 2021
I visited this facility
I took a tour of Durham Regent for my mother. I went there, but I didn't meet the contact person. I didn't like what I saw; it felt like a nursing home. I saw too many people, and not enough privacy. She wouldn't enjoy living there, but it probably is a good place for some other families. I went in. I looked around and left. There are just too many residents, it didn't offer enough privacy. Some of the residents were really old. There's a difference between being old and helpless, and being old and vibrant.
Provider Response
Hi CJ, thank you for taking the time to rate and review our community. We appreciate you sharing this feedback on your recent tour. We are sorry to hear that you felt our community did not offer privacy for our residents. We pride ourselves on being able to offer a comfortable and engaging atmosphere for our residents and we would love the opportunity to have you come back to visit so that we can show you all that our community has to offer. Thank you
October 09, 2020
I am a friend or relative of a current/past resident
My Dad has lived at Durham Regent for years. He loves his room and has made friends. He enjoys the food and the ability to be able to eat with friends. The staff has been able to keep the residents safe through the COVID outbreak with guidelines in place. He is still able to walk outside of the community, sit in the rocking chairs and even listen to musical performances. It has been very helpful during this quarantine to know that he is around others and is safe and happy. I am happy with Durham Regent.
October 08, 2020
I am/was a resident of this facility
I have been in the community almost two months. It has been enjoyable being able to go to the dining room for meals. Of course, we have to be socially distanced but the socializing has been wonderful. I have enjoyed the music both inside and outside of the community.
October 08, 2020
I am/was a resident of this facility
I think that this is a safe place. We have been safe all through COVID, the management is keeping both employees and residents safe. I would recommend Durham Regent.
October 07, 2020
I am/was a resident of this facility
I like that everyone is very friendly when you join the community. There are games, card games and other activities to keep you busy. The food is good and there is plenty of it. The staff is wonderful and my housekeeper Tonya is tops.
October 03, 2020
I am/was a resident of this facility
Staff is making an effort and I admire that, my questions and curiosities are respected and listen. They ask, how can I help? They care about me and are self motivated. I am comfortable here. Other residents feel as I do, it is a good,comfortable and accomodating community. I enjoy living here.
September 25, 2020
I am a friend or relative of a current/past resident
Rooms are spacious and light filled. Staff has been helpful, friendly, kind and professional from the beginning of my mother's move-in. My 93 year old mother likes walking down the hall, sitting in the rockers out front with other residents and with the meals she has gained weight. The community offers 3 meals and a snack, daily newletter, front desk staff is always helpful and friendly.
January 25, 2019
I visited this facility
Durham Regent was a nice place. They showed us the apartments and the dining area. The staff members were knowledgeable. Out of all the places, we liked Durham Regent the best.
August 21, 2018
I am/was a resident of this facility
I moved into Durham Regent last June in independent living. The people are very friendly, and the food is good. The place is very open. Everybody knows everybody and says hello to everybody in the hallway, both staff and residents. They have a lot of activities. I have a one-bedroom apartment with an outdoor porch on one end of the living room and a kitchenette on the other. They have exercise equipment and an activities director. They have card games and a bus that takes you to shopping and medical appointments. They have an activities room and they have people coming in to give concerts.
Provider Response
Hey Braley, we value the feedback you have provided. It's wonderful hearing such positive comments from our residents. If you do need anything else, please reach out. Thanks for taking the time to let others know what it's like in Durham Regent.
June 26, 2018
I visited this facility
The girl at Durham Regent was nice, but the food was cold. The service was rough and none of the staff members were friendly. The place itself looked like it could use some renovation. The rooms looked nice though, but I wouldn't recommend them. When you walk in the front door, there's a musty smell that just knocks you down. It just didn't look like it was kept up properly.
May 11, 2018
I visited this facility
Durham Regent looked more like a hospital. It wasn't bad, but it just wasn't my taste. The staff member was very personable and friendly.
April 08, 2018
I visited this facility
Durham Regent was clean and had a nice appearance. The atmosphere was good. The people were friendly. Overall, it was a good impression. Parking was good but a little tight. The staff who gave me the tour was friendly and informative. Their studio room was small for my mom, but I like the fact that it had an area where you could go out. It looked out to the highway and the view was good. I also liked the setup of the one-bedroom. I liked that the kitchen was close to the living room, and that the bedroom was spacious too.
Provider Response
Hello Joy, thanks for visiting us at Durham Regent. We are glad to hear you and your mom enjoyed the community. We strive to help older independent people live better and would be honored to help your mom with this. Please let us know if you have any further questions!
September 29, 2017
I visited this facility
The apartment at Durham Regent was tiny but nice enough and clean. The dining area looked friendly because the residents can sit with each other and go from table to table. They had nice garden areas, a really good library, and a game room. They showed us the menu, which had more variety compared to the ones we saw in other places.
Provider Response
Thank you so much for the positive review! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Durham Regent!
April 25, 2017
I visited this facility
Durham Regent was excellent, very pleasant, and professional. The apartments were very accommodating, appropriate in size, and definitely served its purpose. The place was clean and smelled very good. I didn’t notice any activities but they did have a schedule in the elevator and when you walk in the building. The grounds were excellent, well kept, and clean. I liked the landscaping.
April 12, 2017
I visited this facility
Durham Regent's environment and surroundings were fair. I didn't like the rooms nor the bathroom, which opened into the living room instead of the bedroom. The staff was good, the dining hall looked good, and I didn't see the activities. The location was in my range, and the cost was reasonable comparable to the rest.
March 28, 2017
I visited this facility
Durham Regent was a nice, comfortable place. The people and staff were very nice, friendly, and kind. They served three meals and had a beauty salon. We looked at one-bedroom and two-bedroom units.
November 25, 2016
I visited this facility
I visited Durham Regent. They have great staff. They have been really helpful and really interested in the residents and the families. They get along well with each other, so in that sense, you don't feel like somebody is trying to raise the rent on you. They're trustworthy. The apartments are bright and cheerful. They're small but bright and cheerful. The wait staff was really cordial. There's a lot of interaction. I would say it is a social place. It doesn't have a pool, but it does have small weight room. The staff stood out to me.
November 23, 2016
I visited this facility
I visited Durham Regent. I thought the facilities were limited. The price was way too expensive for what was offered. However, the staff was pleasant and helpful. They answered my questions. I thought they needed better exercise facilities and more encouragement for residents to use them.
November 07, 2016
I visited this facility
The rooms at Durham Regent were adequate and large. The only problem that I have with that one is they had carpet on the floor. I was pleased with the service that I received, and it’s within the budget that I’m looking.
November 01, 2016
I visited this facility
Durham Regent had very friendly staff, good activities, and a variety of spaces. They had separate and different-sized apartments within the facility, and it was a larger facility. My only negative would be that it is 1980’s decorated and probably needed some updating. They had a chapel, speakers coming in, crafts, games, and movies; they had pretty much anything.
September 19, 2016
I am/was a resident of this facility
Durham Regent is an apartment type facility. They do have assisted living, dementia, and Alzheimer’s facilities. They have caregivers coming in with a few activities. I have a 2-door studio apartment; there is the door that comes in and the door that goes to the bathroom, but the bedroom doesn’t have a door. The food is very good. They gave you a choice of salads, fruits, and meats. They have silverware on the table. But there is one concern; the concern I have is the place is not very clean at all. They have bugs, and some people have ants. We have artificial plants and trees here; they should have washed it or thrown it away.
May 10, 2016
I am a friend or relative of a resident
My mother in law went to Durham Regent. The location was appropriate, it seemed real clean, well-managed, and it was competitively priced. The rooms are fine, she has a bedroom, living room, and kitchen combination. The dining facility seemed very nice. They have ice cream socials, Bingo, and they have an entertainer come in occasionally. They have a library, some exercise equipment, they have a trivia game, and they take them shopping, once in a while. The staff seemed very dedicated, and there was nothing to complain about at all.
May 10, 2016
I visited this facility
Durham Regent had cottages detached from the main facility. It was interesting, but on the end, my parents would have to go outside to go to the main facility to have their meals, so we ruled this community out. They do have rooms in the main facility, but they are more expensive. My parents want a two-bedroom. The rooms are nice, but they have a limited number of two-bedrooms. My wife and I had a chance to have lunch there when we checked out the place and the food was good. It cost more than others. The cottages were less costly because you only pay for two meals a day versus three meals a day, but there's the inconvenience of having to walk from your cottage to the main dining area. It is OK when it is a nice weather, but if it was rainy or snowy, it just doesn’t make sense.
May 10, 2016
I visited this facility
Durham Regent was very nice. We saw a one-bedroom apartment, cottages, and common area, and all of that was very nice and seemed well maintained. We didn’t see any activities, but we were given a sheet of activities for the month that seemed quite extensive. They have movies, bingo, and exercise class. We saw the dining area in the tour, and it was very nice. It was like in the middle of the building on the third floor, so I thought that was unusual, but it was really nice. You can sit there and look around and see things like an atrium; I like the way it was placed in the building. Cindy was very friendly, very professional, and knew everybody by name. She was very accommodating to us, too. In fact, we did our interview right there in the one-bedroom apartment, so we were able to see it and see how it feels for our mom. Then she took us over to the cottages, and they were very nice. She was very engaging, very knowledgeable, professional and friendly.
May 10, 2016
I visited this facility
We were very pleased with Durham Regent. The staff was knowledgeable and pleasant.
April 23, 2016
I visited this facility
Our visit with Durham Regent was good. We dealt with the marketing director who was helpful. My friend was looking at a one-bedroom unit. They had a room with exercise equipment, and it was all a good value for the cost.
October 28, 2015
I visited this facility
Durham Regent seemed fine, and I’m satisfied. The staff and rooms are fine and the food is adequate.
October 28, 2015
I visited this facility
Durham Regent was a little rundown and not as clean and neat as the other ones. The carpet seemed dirty and needs to be replaced. However, they had a wide range of activities there, and the staff was great and very helpful.
May 24, 2015
I am/was a resident of this facility
I lived at Durham Regent for 10 months; it was terrible. The food tasted OK, but it was not good for seniors. It was too salty. It was inappropriate at times. They had regular meetings for feedback, and no matter what you said, nothing ever changed. The room was fine, but the bathroom was not attached to the bedroom. There was no microwave or oven. It was a small apartment size. Also, the key to my door didn't fit the outside door, so when I went out on my patio, I couldn't get back in with my key. The maintenance girl was horrible. The activities were OK for awhile, but then the managers changed a lot, so the activities changed as well. The overall atmosphere was not great. People complained a lot, but nothing ever changed.
Provider Response
Hi, I'm Katie, I'm writing from Holiday Home Office. I'm so very sorry to hear you had a negative experience at Durham Regent. I've sent your feedback on to our Resident Relations department for their review, particularly as it involves food service, maintenance, and the lack of listening. If you have anything to add, you're welcome to call them as well at 1-800-370-8331. Thanks,
May 12, 2015
I visited this facility
I had a good experience during my visit at Durham Regent. Cindy was very friendly and took me on a tour of the facility. It was a good and thorough tour. It was clean, and the rooms were of good size. The dining room was set up for four persons per table with tablecloths. They had a viewing room with a large TV which was good because my dad likes sports as much as I do.
December 10, 2014
I visited this facility
The apartments at Durham Regent are excellent. It has three stories. The meals are all inclusive. There is a health care service that you can purchase. The food is excellent. The dining area is beautiful and large, and I think they have a little over 100 or 120 residents on that site. It has a recreation room, a library, an exercise room, an on site church, a beauty parlor, and a small store. They have activities. They are playing Wii bowling, watching movies, and reading.
February 27, 2014
I visited this facility
Durham Regent was very nice. The staff is excellent and extremely helpful. They showed me some rooms. They have bus transportation 3 or 4 times a week to take people to shopping, hairdressers, and doctor's appointments. Transportation is really not a problem. The dining room is very nice with multiple tables for all the guests. The facility was nice and had all kinds of nice stuff. They have their own activity program, too.
November 21, 2013
I am a friend or relative of a resident
Durham Regent is close to where we live. It’s close to all the places my dad needs to go for his follow up appointment. He has a simple apartment. He likes the age group because there are a lot of veterans here. Legacy helps care for the residents. Food is one of the drawback, they don’t serve his diet but he can walk around it. It’s not completely salt free but it’s not a bad diet either. They also serve a good variety of fresh foods to choose from. My dad likes the place.
September 24, 2013
I visited this facility
I took a tour at Durham Regent and I thought that the place is actually pretty nice. I was looking for my mom and I think this facility is nice. It was very convenient to where she wanted to be and where she is right now, so she wouldn't have to re-learn an area. I really like it.
July 11, 2013
I visited this facility
Durham Regent, the facility itself, was fine. I was just surprised that there were so many people in wheelchairs, walkers, and canes. They had some cottages where meals were not required, but I was surprised that meals were required and included. The staff was very friendly. As far as the cleanliness, the friendliness, and so forth, they're fine, but it's not what I need right now. I'm just not interested.
August 21, 2012
I am a friend or relative of a resident
Staff were always pleasant and prompt. The building and grounds are very, very nice. Beautiful, modern interiors, very well-maintained individual residences, and professional gardens. The food wasn't very good, but other amenities were excellent. Lots of activities and very active seniors who actually participate and interact with one another, making for a great community. Location was excellent also, as many attractions like zoos and museums are very nearby.
One thing to remember about this place is that they only provide very limited care of the sick. People who live here must be reasonably healthy, and many people are motivated to hide their degenerative illnesses, lest they be asked to leave.
May 25, 2012
I am a friend or relative of a resident
The facility is clean, the rooms are nice, the staff is dedicated and seems to really listen to residents. They especially take care of residents during emergency situations, like power outages, severe cold, or outbreak of influenza. The food is good but not great, and that is the main complaint. There are a lot of activities for residents. It's a nice place to be.
Questions about Durham Regent
Describe the overall population of independent living residents at Durham Regent. What is their average age? What are their favorite things to do?
Our residents range from 55 to early 100s and everything in between! Their favorite activities are as different as their personalities! By using our Holiday 365 app each resident is able to view the daily calendar and sign up for events that interest them. If they are unable to find something that peaks their interest on the calendar they can simply message a friend to join them for a game of cards or to enjoy a walk around the community.
What transportation services does Durham Regent offer to independent living residents?
Our residents can take advantage of the complimentary transportation to help them get around town. The scheduled shuttle can take residents to stores, doctor appointments, dining, or group outings.
What makes the chef or dining program at Durham Regent exceptional? What kind of menu can independent living residents expect?
Our community has an Executive Chef and Sous Chef who care about providing residents not only delicious but also nutritious meals, 3 times a day. Our menus are changed seasonally to ensure the freshest products and flavors and we offer over 150 different entrees with each season. Residents can select a la carte items for breakfast, lunch, and dinner. Entrees at each service include specials like our Holiday Fresh option or Resident’s Choice. All meals are served in our restaurant-style dining rooms with friends and neighbors, allowing everyone to enjoy good food and good conversation.
What common areas are available for independent living residents?
Residents are able to socialize in our game room or activity room, sit back with a good book at our library, get physical at our fitness room or just catch up with some friends in the atrium.
What safety features or security measures does Durham Regent offer to independent living residents?
Our residents can feel safe 24/7 knowing that they can access help with just a push of a button. Each resident receives their own Lively Mobile Plus emergency device that goes anywhere they do. The device, which is included in monthly rent, can be activated for a variety of reasons, including emergencies, directions, health concerns, or to just speak to a friendly voice. The community is also only accessible to residents from 7:30 a.m. to 7:30 p.m. so you can rest easy knowing that there will not be unwanted late-night visitors.
If Durham Regent accepts dogs or cats, what indoor/outdoor areas can they enjoy?
We love our residents and we love their pets! Our community is pet friendly so you can bring your furry friend with you to your new home. There are green spaces and courtyards as well as walking paths where you can enjoy nice long walks.
Does Durham Regent work with an agency or registry to provide nursing and medical assistance as needed?
Our community provides the option to each resident to choose their own third party care provider. This allows the freedom of choice and flexibility for each resident to determine how much, or how little, support they need.
Costs for Durham Regent
Services and Amenities of Durham Regent
Costs
- Fee Structure Extra: Included In Rent: Basic Cable, Electric, Gas, Sewer, Water
- Independent Living Starting At: $2348/month
Room and housing options
- 1-bedroom apartments
- 2-bedroom apartments
- Studio Apartments
- Housing Extra: Cottages, Handicap Barrier Free Units Available, Individual Climate Control, Telephone Hookup, Walk In Tub
Dining options
- In Room Kitchenette
- In Room Kitchens
- Dining Room Shared Meals
- Dining Extra: Resident Kitchen
Features
- Beauty Barber Shop
- Computer Room
- Resident Transportation
- Hiking Trails
- Tv Room
- Garden And Patio
- Resident Parking
- Features Extra: Laundry Room For Use, Chapel, Library, Locked Mailboxes, Elevator, Parking: Covered
Cleaning services
- Laundry For Linens
- Housekeeping
Technology and entertainment
- Cable In Rooms
- Technology Extra: Business Center, Wi Fi In Common Areas
Activities
- Offsite Activities
- Fitness Room
- Activities Extra: Game Room, Activity Room
Guest services
- Guest Parking
- Guests At Mealtime
- Overnight Guests
General
- Minimum Age: 55
- Pets: Most Pets Allowed
About Durham Regent
Durham Regent is located in Durham, NC, providing a vibrant backdrop for your new life as a valued member of our caring community.
From pleasant housekeepers, to attentive servers at mealtime and helpful maintenance technicians who are there when you need them, this community is the new extension of your family. We take pleasure in getting to know each of our residents and look out for their comfort and happiness. Our chefs prepare three delicious meals each day, served in our beautiful dining room. We provide housekeeping, linen services, fun and stimulating activities, off-site excursions, transportation to your personal appointments and a variety of classes and programs. Our warm, comfortable community and our friendly staff and residents will welcome you. We look forward to making your life easier any way we can.
So come to Durham Regent for a visit...and stay!
*We understand that each individual is unique and that needs may change over time. Holiday Retirement does not provide any health care services. However, residents are welcome to receive services from any outside home health care provider of their choice to help them continue enjoying life at our community.
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