Crescent Heights

Offers Independent Living

27 Reviews
240 Branchview Dr Ne, Concord, NC 28025
Call (800) 385-2527
Crescent Heights (800) 385-2527

Reviews of Crescent Heights

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Independent Living Reviews for Crescent Heights

August 20, 2018

By Mona

I visited this facility

I liked Crescent Heights, including the appearance, how clean, and how nice it was. I loved it for my mom. I loved that you could either get a studio or a one-bedroom. It is ideal. They have entertainment down in the lobby, they were playing music, the games that they come up with are very nice, and there's a great group of people there. I was very impressed. I had two people that helped me, and they were extremely nice, and very professional. They made me feel completely comfortable from the minute we walked in.

Provider Response

Hello Mona, it's wonderful feedback like yours that really keep us motivated and reassures us that we are doing well in our community. Thank you for taking the time to share. Please let us know if you have any further questions, we would be happy to help!

December 19, 2017

By Carol

I visited this facility

Crescent Heights is an excellent senior community and the staff is very friendly and helpful. I thought the rooms were quite beautiful, they had both studios and apartment-types. They had all the activities and amenities at the community as well.

June 01, 2017

By mary385017

I visited this facility

Crescent Heights looked new and clean. Nothing was going on while I was there, but they said they had bingo and movies. They showed us around and pointed out things we needed to see. The staff was friendly. They served 3 meals a day. They had a bus that would take us to the doctors' appointments.

April 28, 2017

By Hilary280348

I visited this facility

Crescent Heights looked like a regular, upscale apartment. The staff was very nice. The dining area was very pleasing. It was close to the mall and the hospital right across the street from the mall.

November 23, 2016

By Anna057663

I visited this facility

Crescent Heights was a very nice place. The lady that I met who in charge was very nice. My concern was that my sister needed medical attention. I liked the rooms. They had one bedroom unit that was adequate in size. The staff was very informative. The food was great. There were no doctors on site, but they could give you connections to a doctor.

October 10, 2016

By Linda357706

I am a friend or relative of a current/past resident

We have decided on Crescent Heights. My parents have moved in and seem to be adjusting really well. There is a very nice and friendly atmosphere. There are a lot of activities for my parents. I like that they have emergency calls in every room, there is a nurse available everyday there, and I like the meals and the quality of the meals.

May 10, 2016

By Jim118323050

I am a friend or relative of a resident

My mom is at Crescent Heights. It’s a large community, and they don’t have medical staff. As a matter of fact, if someone falls, they would have to call the fire department. They serve three meals a day, but not that many people like the food there, which is one of their drawbacks. The management is very good and friendly. They come around, visit, and assist people in serving their meals. They seem always available for help as long as it is not medical.

December 30, 2015

By Maggie33

I visited this facility

Crescent Heights was nice and very clean. The only thing about it that was different from some of the others I saw is that their kitchen does not have a stove. Basically, you don’t cook in there, you eat down in the restaurant. When I asked them about it, they told me that we could cook there but it was like a small pot. The dining area was fine; the staff was friendly.

November 30, 2015

By Teresa117278350

I visited this facility

The one that I went to was the Crescent Heights. It was absolutely gorgeous. It would have been perfect for my mother four years ago, but she requires more than what they offer. They had one aide or you could have anybody go in to the facility and take care of your mom.

November 29, 2015

By Anonymous visitor

I visited this facility

They’re very nice at Crescent Heights. The first room we were ushered into was a very small one bedroom, but there were several choices. I would assume that they were designed to fit any need. We were invited for a meal, and it was very nice. They’re very accommodating.

September 29, 2015

By Jacquie2

I visited this facility

Crescent Heights was very nice, and I liked it, but my parents need more assistance than what they offered. I liked their apartments better. They were much larger. The staff seemed very knowledgeable and very friendly.

June 15, 2015

By Herman4

I visited this facility

The rooms were OK, and the food was good at Crescent Heights. The medical facilities were also good.

February 10, 2015

By Caring101552250

I visited this facility

I love Crescent Heights. I really like that, but it is for independent living only. But they can hire somebody to come, and it's a high price to be there to pay for assisted living. The dining room was nice. They have weekly tours, and they get together and go to bowling and movies. I just wish they had assisted living and memory care.

October 17, 2014

By Past Member

I am/was a resident of this facility

Stay as far away as you can. The facility is very poorly managed and the food is awful. The office staff does not handle issues and is rude to the residents. The activities are not managed well, from arguments at bingo games to not having a variety of activities to choose from. Even with suggestions, food is salty, fried and unhealthy especially for a senior citizen diet. It lacks variety and most items are not edible due to being over cooked or undercooked. The common areas of the facility are not clean and most of the washers and driers are broken and do not get fixed. Maintenance staff even turned off air conditioners in the hallways rendering walking for exercise inside impossible due to the uncomfortable temperature.

Provider Response

Hello, we are disappointed to read your experience with us in the past was not pleasant. In the past 5 years we have vastly improved our service to our residents by changing our management structure. We hope if the need arises for senior living again, you will consider Crescent Heights.

August 13, 2014

By Carolyn97358450

I am/was a resident of this facility

Crescent Heights is cheaper than some of the other independent living. It is also the closest to my son and it met all my requirements. I think the people that I met there were friendly and open. I liked the fact that they have two management teams -- a husband and wife -- so you can go to them with your problems. I could even go to one team to get a taxi to go to the VA hospital, which I was surprised to hear. So I have free transportation to the VA hospital, which I need. I wanted the largest studio, but they only have those for really old people. We had lunch there a couple of times and the food was fantastic. I understand that they are worried about older people falling and drowning, so that is why they don't have a pool, just showers. They have an exercise room. They have free transportation, so you could go to lunch or shopping once or twice a week or whatever that is that people need to do with the shuttle bus. They also have a library, a needle room where you can learn how to knit and crochet and stuff like that, a TV room, and a private dining room where you can have your family over for family supper or something.

March 28, 2014

By Angela10

I visited this facility

When you walk inside Crescent Heights, it is set up like a cruise ship. There were three levels, and it looked like a cruise ship on the inside. Like other Holiday properties, it has the same building concept and the same apartment size. Although the theme was the same, I think the other facility was built a little later than this one. This one was a little older, but still it looked decent. I would recommend this one too. If my mother went with Crescent Heights, I would be happy with it. If she went with the other one, I would be happy with it also.

March 28, 2014

By Carolyn40

I visited this facility

I already have a facility. It is called Crescent Heights. I like everything about it. I like the food, I like the people, I like the layout, and also it is next to my son. This facility was very clean. What I chose was a large studio, which is in an L-shape, so you have some privacy in the back corners, and there is plenty of room. I know already how big it is and how I could fit my furniture in there. It is very nice. They would do the housekeeping and stuff like that, so I don't have to worry about anything. As for the staff, they said they were going to send me a welcome kit, but they never did, so I have to call them again today and ask for a welcome kit.

October 04, 2013

By Caring69196750

I visited this facility

Crescent Heights is a really nice facility. They are also owned by Holiday. They have nice facilities. They have nice dining room. The rooms are a little bit small, just like the other facility I visited. Nevertheless, they would have been okay for us.

May 31, 2013

By caring0524213

I visited this facility

I've visited Crescent Heights for my parents. It was fairly new and modern at that time. It was very clean and the overall appearance was impressive. I was also impressed with the staff. They were cordial and professional.
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Costs for Crescent Heights

Cost of Independent Living

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Services and Amenities of Crescent Heights


  • Fee Structure Extra: Included In Rent: Basic Cable, Electric, Gas, Sewer, Water
  • Independent Living Starting At: $2534/month

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • Studio Apartments
  • Housing Extra: Handicap Barrier Free Units Available, Individual Climate Control, Safety Rails In Bathroom, Telephone Hookup

Dining options

  • In Room Kitchenette
  • Dining Room Shared Meals
  • Dining Extra: Resident Kitchen


  • Beauty Barber Shop
  • Resident Transportation
  • Hiking Trails
  • Tv Room
  • Garden And Patio
  • Resident Parking
  • Features Extra: Laundry Room For Use, Chapel, Library, Locked Mailboxes, Elevator, Parking: Covered

Cleaning services

  • Laundry For Linens
  • Housekeeping

Technology and entertainment

  • Cable In Rooms
  • Technology Extra: Wi Fi In Common Areas


  • Offsite Activities
  • Fitness Room
  • Activities Extra: Billiard Lounge, Game Room, Activity Room

Guest services

  • Guest Parking
  • Guests At Mealtime
  • Overnight Guests


  • Minimum Age: 55
  • Pets: Most Pets Allowed
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About Crescent Heights

Crescent Heights is located in Concord, NC, providing a vibrant backdrop for your new life as a valued member of our caring community.

From pleasant housekeepers, to attentive servers at mealtime and helpful maintenance technicians who are there when you need them, this community is the new extension of your family. We take pleasure in getting to know each of our residents and look out for their comfort and happiness. Our chefs prepare three delicious meals each day, served in our beautiful dining room. We provide housekeeping, linen services, fun and stimulating activities, off-site excursions, transportation to your personal appointments and a variety of classes and programs. Our warm, comfortable community and our friendly staff and residents will welcome you. We look forward to making your life easier any way we can.

So come to Crescent Heights for a visit...and stay!

*We understand that each individual is unique and that needs may change over time. Holiday Retirement does not provide any health care services. However, residents are welcome to receive services from any outside home health care provider of their choice to help them continue enjoying life at our community.

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Crescent Heights

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