$4,950
Legacy Heights Senior Living Community
11230 Ballantyne Trace Court, Charlotte, NC 28277
3.95
(22 reviews)
Photos of Legacy Heights Senior Living Community
Get Cost Information
By clicking Get Costs you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.
Explore Nearby Verified Providers
Be sure to consider these verified communities in your search.
$4,900
$4,655
$6,900
$6,000
Reviews of Legacy Heights Senior Living Community in Charlotte, North Carolina
3.95
(22 reviews)
Facility
3.8
Staff
3.8
Food
3.4
Activities
4.3
Value
3.8
Tracey
5
|
July 4, 2023
My mom is at Legacy Heights Senior Living Community. It's clean. It's safe. The staff there are phenomenal. They take care of her, and they keep her involved. My mom is not sitting in her room all day. They offer physical therapy and occupational therapy. They do group activities. They've done outings on a bus. They had snow cones homes and parties with popcorn and games. They had somebody that came and sang and involved them. The food is excellent. The facility is beautiful. It feels like you're going into a little town as you enter through the front door. It's very warm and welcoming. It's clean and it smells good. It doesn't have that odor that a lot of facilities have. It's a little pricey, but considering the care that my mom is getting, I'm comfortable with it.
Provider Response
Jerry
5
|
November 18, 2022
My mother-in-law is at Legacy Heights Senior Living Community. It's a very nice place, very clean, and they're very careful about the COVID protocols. The meals are good. So we're very happy with it. Compared to the other places, it just had a more homey feel to it, it didn't have an institutional feel, it's more like a home. So that's why she liked it better than other places. Their staff members are very attentive to her needs. And if she lets them know that she likes her meals a certain way or she wants a certain type of drink, they're very conscientious about providing that for future meals. Also, she needs physical therapy and they provide excellent physical therapy for her. There has been an outbreak of COVID in the facility, so they haven't been doing many activities lately. Each floor has its own dining room, and the physical therapy room is right down the hall, so it's very good.
Provider Response
4 kids
1
|
July 24, 2021
We came into Legacy with high hopes. Facility needs some care, but we could live with that. They are severely understaffed, most of the previous staff have left, lots of temp aides, many who are not happy and it shows in the care they give. Long wait times when you press your call button ( often up to an hour), left on the toilet multiple times for up to 45 minutes, night staff surly. All in all, this place came highly recommended from a few years ago but has fallen so far. Please be careful putting your loved one in here.
Barbara
1
|
June 26, 2021
My husband was in Legacy Heights Community, and I would not recommend that place ever. He was in the memory care unit there. He had jewelry stolen, he would always beg me not to say anything because they would be mean to him. When he was hospitalized, they told me he could not go back. He was in the hospital for 2 weeks, and when I went into his room, it was disgusting. The bathroom was filthy, dirty clothes on the floor, unmade bed, and he had not been there for two weeks. When I went to collect all of his belongings, his wallet was missing, and there was some bedding missing. And it took them about 30 minutes to locate his walker, so that means they never even tried to get him up. The couple of staff members that I came in contact with once I could visit him, were fine. My husband said that the food wasn't good, it wasn't enough. The building was fine, but once you get inside the rooms it was filthy. They have lots of activities.
Anthony
5
|
March 28, 2019
Legacy Heights Senior Living Community is excellent. The staff has been there a long time, and they're very helpful. We're pleased with them. My mother-in-law's room is very nice. She has dementia so they have interactive learning. The dining area is acceptable and good.
Caringbystander
1
|
November 17, 2017
I would encourage you to not subject your loved one to the neglect my MIL suffered at Legacy Heights. I am sorry we ever brought her here. It was border line abuse and I credit the facility's lack of care to the gangrene she contracted and died from. My family has suffered too much to follow through on legal action but if I can prevent one family from making the mistake we made, I will. I have a platform and a long memory.
What you can do with Caring
Costs for Legacy Heights Senior Living Community in Charlotte, North Carolina
Memory Care
Memory Care is specifically designed to meet the needs of those with Alzheimer's or other forms of dementia. Specially trained staff members assist with activities of daily living (such as bathing and dressing) and provide therapies to slow further loss of cognitive abilities.
$4,200
Starting Price
Assisted Living
This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.
$3,800
Starting Price
Services and Amenities of Legacy Heights Senior Living Community in Charlotte, North Carolina
Costs
- Rent Plus Care Fees
- Entry Fee
- Fee Structure Extra: We offer a month-to-month rental
Room and housing options
- Companion Suites: We offer companion suites
- Studio Apartments
Dining options
- In Room Kitchenette
- Dining Room Shared Meals
- Room Service For Meals
About Legacy Heights Senior Living Community in Charlotte, North Carolina
Legacy Heights Senior Living Community offers compassionate senior care in Charlotte, NC. We strive to create a home-like atmosphere where you and your loved ones can feel secure. Our warm, well-trained staff works closely with our residents to provide the utmost care and comfort. As part of the Five Star corporation, you can be sure that everyone at Legacy Heights Senior Living Community shares the Five Star Values, and is committed to a high level of caring in all that they do. Please schedule a visit to see why we are the first choice in senior care in Charlotte, NC.
Help seniors by writing a review
If you have firsthand experience with a community or home care agency, share your review to help others searching for senior living and care.
Request Pricing Information
By clicking Get Costs you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.
Compare costs, photos & reviews of senior living and care options near you.
Questions?
Call to speak to one of Caring’s Family Advisors, or submit a request for more information here.
Didn't find what you were looking for?
Caring's Family Advisors can help answer your questions, schedule tours, and more.