Brookdale Carriage Club Providence
5804 Old Providence Road,
Charlotte, North Carolina 28226
3.8
(50 reviews)
$3,845
1735 TODDVILLE RD, Charlotte, NC 28214
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Brookdale Carriage Club Providence
5804 Old Providence Road,
Charlotte, North Carolina 28226
3.8
(50 reviews)
$3,845
3.08
(25 reviews)
Facility
3.7
Staff
3.9
Food
4.1
Activities
4.0
Value
3.7
Elaine
1
|
October 21, 2023
The experience at Charlotte Health and Rehabilitation Center that my family had was horrible for the lack of another word. My spouse was there for short-term therapy after being in the hospital for two and half weeks. Ther therapy department is the only positive thing that I can say about the facility. The nursing staff gives medication without checking a resident's blood pressurer. When he would ask for assistance getting to the bathroom he was told to wait because the nurse assistant was taking up the finished dinner trays. It took her 15 minutes to return and then it was to late to go to the bathroom. The Unit Charge Nurse was in his room when I stated that something was wrong with him all she did was to just look at him from the foot of the bed. She didn't go up to him to check him at all. He ended up going to the ER and was in the hospital for 21 days with results of serious health problems. When they would change a resident they would not all the time wipe and clean them sometimes they would just put a clean Depend on them and out the door they would go. After this experience there I would not recommend this facility to anyone at all. Look somewhere else to place your love one.
AnotherDementiaDaughter
1
|
October 12, 2023
Do not recommend. Our father was there for rehab as a dementia patient with a foley catheter after a hospital stay. After a few days Medicare cut him off and we lost two appeals (other professionals in the field said they could have tried harder to help us win the appeals), so we were on self-pay waiting for a urologist appointment because he couldn't go back to his memory care with the catheter. We finally get to the urologist appointment, to find that he has no catheter. Turns out, he pulled the cath out himself, a week prior. After investigating, it seems that when he pulled it out, the nurses tried but couldn't get it back in, so they left it out without informing the Director of Nursing or our family. Dad turned out to be ok but it cost us thousands of dollars in unnecessary charges for care he didn't need and wasn't actually receiving, not to mention that he could have damaged himself (he's on blood thinners and catheters are not meant to be pulled out like this!) and no one was notified.
Hood
4
|
December 10, 2022
I toured Charlotte Health & Rehabilitation Center. I like the fact that when I first walked in, it looked clean. I like the rehab area. All we have gone on is a tour so far. We haven't seen inside any other room because all the rooms were full the three times that we went. The staff seemed friendly, and the people seemed to be interactive with each other. They had an outdoor space. They had games that they were playing in the dining room. The dining room is where the interaction of the residents was taking place. They seemed to be interactive, more so than other places that we had been to. They weren't serving meals at the time. They were pretty much playing games in the dining area. They had some board games and bingo. However, we didn't get a chance to see one of the rooms. It would have been good even if we could have seen a picture of the room. The person who took me around was very nice and very informative. If all the things she stated are all my husband is going to receive, it's going to be very helpful. What we saw in the facility was very clean. The common areas were very clean. They didn't mention any appliances or anything like that. They said that the bathrooms were almost like a Jack and Jill because the bathrooms are shared, so I would like to see that concept.
Sarah Goldberg
1
|
April 12, 2022
This is a horrible facility. It is infested with bed bugs and roaches. They do not administer medication on some of the days
EverlastingJohnson
5
|
April 27, 2021
Private rooms for therapy people Staff are nice/friendly Therapy is the best
Knee Replacement x 2
5
|
March 23, 2021
My mother came to this rehab center for her knee replacements twice. Both times she received quality care. She discharged home within 2 weeks each time,
Health
2.0
Overall
1.0
Quality
3.0
Staff
1.0
Charlotte Health and Rehabilitation Center is nestled in a forested campus, located in a quiet residential neighborhood within the western portion of the Queen City. This 90-bed skilled nursing facility is less than 8 miles from Atrium Health Carolinas Medical Center and Novant Health Presbyterian Medical Center.
Affiliated with Medical Facilities of America, Charlotte Health and Rehabilitation Center delivers customized health care services under the LifeWorks Rehab brand. This exclusive approach to care optimizes a client’s recovery period through individualized therapies and recovery tools with seven-day-a-week schedules when necessary. In addition to the highly skilled therapy team, there are therapy dogs that provide extra comfort and joy. Specialized recovery programs include Fast Track Ortho for short-term orthopedic rehabilitation, Advanced Rehabilitation and Conditioning for cardiac wellness, and therapeutic motion activities for holistic wellness.
The world-class facilities at Charlotte Health and Rehabilitation Center offer residents and patients a rejuvenating experience toward recovery. Using advanced technologies, its state-of-the-art gym features the HydroWorx aquatic therapy pool, the Dynamic Stair Trainer with adjustable steps, CyberCycle stationary bikes with computer-simulated environments and the noninvasive VitalStim Therapy System for improved swallowing. Residents are accommodated in spacious private and semiprivate rooms with flat-screen TVs, and the facility’s restaurant-style dining program offers made-to-order meals using fresh, seasonal ingredients.
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