Carmel Place

Offers Independent Living

37 Reviews
5512 Carmel Rd, Charlotte, NC 28226
Call (800) 385-2527
Carmel Place (800) 385-2527

$500 off the first 3 months of rent (Oct, Nov, Dec). Must sign and move by 9/30/21. Ask for details when you tour.

Reviews of Carmel Place

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Independent Living Reviews for Carmel Place

August 26, 2020

By joe hits

I am a friend or relative of a current/past resident

These guys are great! Special shout outs to management team (Eric/Elizabeth/Angela) for KEEPING EVERYONE SAFE during COVID times. Thanks to TRE (housekeeper) for doing a GREAT job keeping my mom’s room clean, and special thanks to all the staff for the hard work they do delivering three hot meals a day to each resident’s room! Thanks to Ken (maintenance guy) for keeping everything running! Very friendly place and a great value! THANK YOU!

March 14, 2020

By Pam

I am a friend or relative of a current/past resident

My mother just moved into Carmel Place. We can add levels of help that she might need. We've added hospice support for her, which started the day she moved in. The food is absolutely delicious. There's quite a range of activities such as art, music, seasonal celebrations, and church services. Everyone is getting different levels of assistance even though they call it independent. There are some people there in wheelchairs and are very challenged, and they receive extra support. It's rather pricy.

Provider Response

Hello Pam, thank you for the kind words. We strive to help our residents live better, and we are glad to hear your mother is doing well at Carmel Place!

March 07, 2020


I visited this facility

The people at Carmel Place seemed very nice, and the staff was very welcoming. It's part of a chain, and we don't want that. The size of the place was about right, but we would want to stick with a non-commercial facility. It was pleasant, but it looked too much out on the road, and it was not as appealing as the other places we looked at. They had a person doing music while we were there.

Provider Response

Hi there, thank you for taking the time to rate and review our community. We are pleased to hear that you enjoyed our community! Please do reach back out if circumstances in the future change and all-inclusive senior living is right for you! Our team would be happy to work with you.

November 27, 2018

By David

I visited this facility

We visited and chose Carmel Place for my father. The tour was excellent, the lady who showed us around was superior, and knowledgeable. We liked the layout of the building, where the rooms are, and all that. We were very pleased with it.

December 05, 2017

By Tom

I visited this facility

Carmel Place is extremely nice. I like it very much and it's a very fine community. The cleanliness is very good. They'll do housekeeping weekly, including changing the bed linens. They offer three meals a day. They will provide transportation if you need to go to doctors' appointments. I had a meal there and it was a very good meal. It was a restaurant-style situation. The staff is very friendly and very helpful. They have all the answers that you might need. I looked at a 2-bedroom and it was very spacious. The one I liked the best would be an unusual floorplan because I happen to like unusual things. There's a very large balcony. Some of the apartments have kitchens.

May 27, 2017

By jerry310406

I visited this facility

Carmel Place was very nice. The only thing I didn’t like was that they had specific times to eat breakfast, lunch, and dinner. They served all three meals which was great, but you have to be there at specific times when they serve the meals. The rooms were very nice, and the place was so upbeat. The residents were very friendly, and they were very happy with the place.

May 03, 2017

By Michelle838156

I visited this facility

Carmel Place was nice. The staff and the residents we met were nice and welcomed us into the community. The major turn-off for Mom was that the average age of the residents were a lot of older than she is.

March 04, 2017

By Kim615044

I visited this facility

Carmel Place really needs a lot of work. They had activities like card games and bingo, a hairdresser on-site, and a big pool table area. Their food came with the normal rent. I know that the staff had a high turnover in the past several years. It did not feel warm and cozy, and they had buckets around catching water. My mother actually lived at Carmel Place for a little while, so I have seen all kinds of things there, which is one of the reasons why we decided not to go back there when we were looking for a place.

January 03, 2017

By Becky254221

I visited this facility

We liked Carmel Place a lot. The living quarters are very good but a lot more expensive than other places. The staff members were charming. We were very impressed. The rooms had a mini kitchen with microwave, refrigerator, a sitting area, and a nice bedroom, but it was on the third floor. When we were there, there was a singing group that entertained. They also went out to a restaurant recently and saw the lights. They had a room where they played bingo. They were very friendly, followed up with phone calls and seemed to be doing an excellent job. They had a very nice dining room for the residents.

November 24, 2016

By Lois24

I visited this facility

Carmel Place was very nice. It's not brand spanking new because some of the carpets need to be replaced here and there. We saw 3 model rooms, and they were nice and spacious, and most of them have full kitchens and closet space. Even the studio was very spacious. They include all 3 meals, housekeeping, and linen, and they have lots of activities and field trips going on. They have aging in place, and if you need assistance with dressing or bathing, you can contract with outside people to come in, and there's so many who come in to help residents. You can even contract for help for just 15 minutes a day. The help is there even though it's independent; it's very reasonable, and it's cheaper than going up in the level care in assisted living.

August 15, 2016

By Katherine750000

I visited this facility

Carmel Place looks very nice and well kept. The staff was very cordial. I was able to eat there, and it was good. I saw a room that looked small, but it was very clean and nice.

August 12, 2016

By Marilyn623117

I visited this facility

Carmel Place was a real community, not a resort and not a hotel. The people were very friendly and very welcoming, everyone from the cleaning people to the food service people and the residents themselves.

May 21, 2016


I visited this facility

Carmel Place was very warm and friendly, and the patients were all happy. I thought it was like a big family. The staff was beautiful and great. My mother wanted to stay there, but she has to get stronger. I’ve seen their rooms, and they were a nice size. The dining area was very nice, like a restaurant.

March 30, 2016

By Ed48

I visited this facility

I was pleased with the tour of Carmel Place and the facility. The staff was very friendly and very informative.

February 21, 2016

By Ken120344550

I visited this facility

The people at Carmel Place were very gracious. It is a very organized, clean place with nice apartments and friendly people. They are on the top of my list of facilities.

October 28, 2015

By Brenda62733450

I visited this facility

Carmel Place was really nice. The people were friendly, the food was good, the apartments were nice, but it’s just not what I needed. I’m looking for a place that has a washer and dryer and is not like an apartment building. It’s clean, and it has everything you would want if you wanted to live in that kind of place. From what I understand, they have a line up of things for people to do to keep them from being bored. The people that manage the place was a husband and wife team. I talked to both of them, and they do a very good job.

September 29, 2015

By Caring113119650

I visited this facility

I noticed a lot more interaction with the residents at Carmel Place. There were a lot of activities going on. I like their cafeteria with way the things were setup there.

September 15, 2015

By Caring112436250

I visited this facility

Carmel Place was a good facility. The staff was nice. They have a bible study and an exercise class.

August 31, 2015

By Caring112852450

I visited this facility

I had a quick walk through Carmel Place. From the looks of it, it looked nice and clean. They also have activities. It’s a big facility. The staff was very informative and very willing to give any information. They also did a lot of following up. They have a dining room that is for everyone and a dining room that is set up for special occasions.

July 20, 2015

By Caring109596550

I visited this facility

I did visit Carmel Place -- which is not something that meets my mother’s needs at all -- but if it did, I was impressed with it. The facility was very nice and spacious, and the rooms were nice. I talked to several different people at my visit and over the phone later, and they were very detailed with me and gave me a lot of information. The people were very helpful, professional, and answered all of my questions. They seemed genuinely interested in the residents.

July 14, 2015

By Caring109836550

I visited this facility

I came very close to going in Carmel Place. I called to set up an appointment, and they invited us for lunch. I made two visits total. The staff was lovely. They were all just as wonderful as they could be. The food was outstanding. I was looking at an apartment for one person, and the one I really liked had some upgrades in it. It was where a manager had lived previously. It was on the first floor off to the side, and there was a balcony out there. They were quite generous on waving some of the fees for me, but I just could not make that kind of financial commitment.

June 15, 2015

By Heddy

I am a friend or relative of a resident

I was really impressed with Carmel Place. I am very happy, and mom's happy too. It has all worked out. The staff are very friendly, welcoming, and caring about the residents. Some of the residents have been there for a while, and they are very happy. The food is really good. It's close to the mall, shopping center, grocery store, and doctors. It has a very good location. They have bingo and tours, and they bring in entertainers. There's always someone in the lobby, and they have two-member staff 24/7. They shut the doors between 9:00 p.m. and 9:00 a.m. You can only get in if you either ring the doorbell or have a card.

March 08, 2015

By Anonymous103075050

I am a friend or relative of a resident

My dad is in Carmel Place. The feel, the look, and the sanitation are good. The rooms and apartments are good as well. The residents have their own kitchenette. The staff is good. They have activities like bingo, movies, and games. The only two problems we have are the food and the transportation which are both terrible. There is not much of a variety of food, and they said they provide transportation, but they don?t.

Provider Response

Hi, I'm Katie, I work at Holiday Retirement's Home Office. Thank you for writing a sincere review. Scheduled transportation is one of our amenities company-wide, so if your father isn't receiving scheduled transportation to things like doctor's appointments, I strongly urge you to call our Resident Relations line at 1-800-370-8331.

December 26, 2013

By Caring72822350

I visited this facility

Carmel Place is a very independent facility. Everybody keeps to themselves. Everyone is active and somewhat friendly. They have good-sized apartments. Food is decent. The staff is friendly and helpful. Location is relatively convenient because it is near hospital and the interstate. Its environment is relatively homey. Overall, it is a good facility. It is very adequate for what we wanted.

December 20, 2013

By Beverly26

I am a friend or relative of a resident

My mom has already found a place. It is a senior independent living facility called Carmel Place. My mom has a fixed income so she can't afford anything more expensive than this facility. We have also come across this through the internet. The highlight for this facility is the cleanliness, the security and the quality of the meals there. The staff is very caring and thorough.

October 08, 2013

By ruthe5

I visited this facility

Looks lovely. People friendly. Older facility, but well kept.

October 04, 2013

By Caring69196750

I visited this facility

Carmel Place is a Holiday facility. It is a three-story building but it has an elevator and you only have to go a floor to take your laundry. Their rooms are small, although they have great dining room. They also have all kinds of activities. They also have a van that takes their residents to places. Nevertheless, the facility itself is not far from shopping centers. Carmel Place is definitely a place that I would rate highly.

June 15, 2013

By Domingo

I visited this facility

Carmel Place had good apartments, the place was clean and the food was good.

May 29, 2013

By caring0517213

I am/was a resident of this facility

I'm now at Carmel Place. I would not recommend this facility, because they say they're independent living, but they're not. 70% of people here have dementia and I wouldn't have moved here if I have known there were so many people that's not independent. A lot of people are paying big money for independent living and it is just false advertisement. The food is terrible.

Provider Response

Hello, we are sorry you did not enjoy living at Carmel Place in the past. We hope your experience has turned around and you enjoy calling us home!
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Costs for Carmel Place

Cost of Independent Living

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Services and Amenities of Carmel Place


  • Fee Structure Extra: Included In Rent: Basic Cable, Electric, Gas, Sewer, Water
  • Independent Living Starting At: $2424/month

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • Studio Apartments
  • Housing Extra: Handicap Barrier Free Units Available, Individual Climate Control, Safety Rails In Bathroom, Telephone Hookup, Walk In Tub

Dining options

  • In Room Kitchenette
  • In Room Kitchens
  • Dining Room Shared Meals
  • Dining Extra: Resident Kitchen


  • Beauty Barber Shop
  • Computer Room
  • Resident Transportation
  • Hiking Trails
  • Tv Room
  • Garden And Patio
  • Resident Parking
  • Features Extra: Laundry Room For Use, Chapel, Library, Locked Mailboxes, Elevator

Cleaning services

  • Laundry For Linens
  • Housekeeping

Technology and entertainment

  • Cable In Rooms
  • Technology Extra: Business Center, Wi Fi In Common Areas


  • Offsite Activities
  • Fitness Room
  • Activities Extra: Billiard Lounge, Game Room, Activity Room

Financial guidance

  • Va Benefits Consultation

Guest services

  • Guest Parking
  • Guests At Mealtime
  • Overnight Guests


  • Minimum Age: 55
  • Pets: Most Pets Allowed
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About Carmel Place

Carmel Place is located in Charlotte, NC, providing a vibrant backdrop for your new life as a valued member of our caring community.

From pleasant housekeepers, to attentive servers at mealtime and helpful maintenance technicians who are there when you need them, this community is the new extension of your family. We take pleasure in getting to know each of our residents and look out for their comfort and happiness. Our chefs prepare three delicious meals each day, served in our beautiful dining room. We provide housekeeping, linen services, fun and stimulating activities, off-site excursions, transportation to your personal appointments and a variety of classes and programs. Our warm, comfortable community and our friendly staff and residents will welcome you. We look forward to making your life easier any way we can.

So come to Carmel Place for a visit...and stay!

*We understand that each individual is unique and that needs may change over time. Holiday Retirement does not provide any health care services. However, residents are welcome to receive services from any outside home health care provider of their choice to help them continue enjoying life at our community.

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Carmel Place

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