My father has moved into Diamond Ridge. It's very clean, and everyone is very nice there. He has a cute little apartment, and I think he is happy there, which is important to me. He doesn't get around too much because he's got his own health issues, but they give him his meals, so all in all I think it is a decent place. I think their service is good. It's clean, it looks great, and it looks very appealing. From what I know and from what I hear from people there, their activities are good. Also you can either go to the dining room and they set it up, or they bring it to your room. He is happy with his meals, but they probably give him too much of it as he has plenty. The staff members are very friendly, too.
Diamond Ridge
Offers Independent Living
16 Reviews
59 Harris Rd, Troy, NY 12182
Call
(800) 385-2527
Reviews of Diamond Ridge
Independent Living Reviews for Diamond Ridge
March 05, 2021
I am a friend or relative of a current/past resident
August 26, 2020
I am a friend or relative of a current/past resident
this is the worst place ever, management changes regularly, staff is not compassionate nor caring. Rent is ridiculous and they don't give 3 meals a day any more. Food is not dietary at all. Rooms are nice however the air conditioning hardly works. Elevator goes out a lot so people are trapped on the floors. There used to be actives but staff doesn't care. If your family member is very ill they will take you in and charge over $2500 a month for nothing
Provider Response
Hi there, thank you for your review. Our team has continued to provide 3 meals daily, as well as 2 snacks per day. Our activities have also continued, socially distanced, and within only small groups to abide by the guidelines. We have not experienced any issues with the elevator within the recent weeks, and our tech has recently visited for his monthly maintenance check. If you would like to discuss your concerns further, please feel free to reach out to the community directly. Thank you
September 03, 2019
I am a friend or relative of a current/past resident
My mother is at Diamond Ridge. She likes it there, but she misses her friends. There is a lady that takes care of her pills and her laundry once a week, and she's absolutely terrific. It's a nice place, it's clean, and I have no complaints. They play bingo pretty much every day, and they really seem to keep them busy all the time. My only worry is that they will raise their price so much that she won't be able to afford to live there, which is what happened at the other place.
October 31, 2018
I visited this facility
I didn't choose Diamond Ridge because I didn't think it was capable of handling my father's needs. It wasn't that expensive, but I didn't like it. The room we saw was like a mile from the lunchroom and I didn't think he'd be able to handle the distance. Their dining area was OK. They have a library/game room. The residents were elderly and most of them used walkers. It would be good if the person that was going to live there was a little independent. I met the head of admissions and one of the nurse's assistants and I felt like they were pushing me to go there (and I didn't like that).
August 10, 2018
I visited this facility
Diamond Ridge was very nice. The rooms were very nice, very clean, open, and looked good. There's a dining room, a hairdresser upstairs, a back patio, and an activities room upstairs.
Provider Response
Hi Dena, thank you for visiting our community. It's great to hear you enjoyed your tour. If you have any further questions, please reach out! We are more than happy to help.
November 06, 2017
I visited this facility
I visited Diamond Ridge. The apartments looked neat, tidy, and well presented. The dining area looked pretty good. The activity schedule looked pretty full, with bingo, cards, and music coming in.
June 01, 2017
I visited this facility
I was impressed with Diamond Ridge. It seemed clean, and the individuals living there seemed happy, busy, and healthy. Those were the things I was looking for for my own mother. It had more of a homey appearance and was more comfortable.
December 30, 2015
I visited this facility
At Diamond Ridge, the person that showed me around was very knowledgeable and very helpful. The rooms were beautiful. I met a couple of the residents and they were very nice. The only reason we didn’t go with it was that it was too far from us. Everything was perfect except for the location. Everything was fabulous. The dining area was beautiful, and they did have a private dining area that you could use for private parties. It was perfect.
December 16, 2015
I am/was a resident of this facility
I'm in Diamond Ridge now. I was having a lot of trouble with cooking, and this community serves three meals a day. They have activities, and the people here are really nice. If they had a pool, I'd give it a 5, but they don't have a pool. We do have somebody who comes in and washes the floor and vacuums some stuff. Other than that, the apartment is left to me, but I'd say it's very good. The hallways are really clean, and the common areas are clean, so the cleanliness is good.
March 30, 2015
I visited this facility
I was in Diamond Ridge for a very short time. I had lunch there. In all of the places that I visited, I was not impressed at all with the size of the rooms. Everyone was very nice, but it's just not for me at this point. I want to be more independent than what these places provide.
October 28, 2014
I am a friend or relative of a resident
We chose Diamond Ridge which is a retirement home. My husband’s sister in law is there. They don’t have a nursing facility, and she is beyond that. We have to pay extra care for her there which is not good. They don’t provide any extra care for the person who stays there. If anyone needs nursing care or help with their pills, you have to hire someone to come and do that.
However, this place is great for a retirement community. This is really a lovely place; it is really very comfortable and spacious. The grounds are lovely. They have two bedroom places. Now what she has is just a kitchen and just one room. That one room has her bed in it. She has a single bed, a chest of drawers on one side, her television stand with her tv, and she has three chairs on the other side. It has a large bathroom with a shower. There’s a refrigerator and three closets too. Her bedroom is carpeted; the kitchen is tiled. They provide the linens for the bed and change the bed once a week. They also provide the towels for the bathroom. They will come in once a week and clean. Now if you want to clean it more often, you have to hire somebody to do it or do it yourself. Everybody in the place is lovely. The person who manages it is very nice. The staff is great. They’re very nice. Actually, when my husband and I retire and we don’t want to do any cooking, I think we will go there.
Their food is good. They serve three meals a day. Sometimes when we go there and decide to stay there for lunch, we could go in to the dining room with her and have lunch, dinner, or breakfast and there’s no charge. We can just go in with her and sit down and eat. It’s great. They have entertainment that comes to the place. They have a bus that can take you to different places. She pays $2000 a month here for everything, and that is all she can afford.
October 16, 2014
I am a friend or relative of a resident
I found Diamond Ridge, which is close by, when I made some inquiries. She is very happy and very much enjoying life in her new home. She has nothing but good things to say: the staff runs well and the meals are good, keeping her healthy. She looks the best I have ever seen her look. It’s a nice, clean place, but I noticed that the residential leadership people in the program keep rotating in and out, and I think that causes some confusion for some of the people who live there about who is running the place right now.
June 27, 2014
I visited this facility
We tried their lunch there. They were wheeling people around. They showed us the facilities.
November 30, 2013
I visited this facility
The gathering rooms at Diamond Ridge were big and bright. The people who lived there were really lively. As far as extending themselves and talking, they were good. We had a meal at Diamond Ridge and it was very good. Everything was clean and bright and made for meeting and socializing.
August 13, 2013
I visited this facility
Diamond Ridge was very nice. The building was relatively modern and everything was all on one floor. The staff seemed to be quite competent. However, you would need transportation because there is virtually nothing available in terms of bank, grocery, drugstores, etc.
August 08, 2012
I am a friend or relative of resident
My mother of 86 years old has lived at Diamond Ridge for about four years. Each year the rent has risen dramatically. This year tops the cake -- her rent is being increased by $1300!!! She can no longer afford to stay at Diamond Ridge. What person on a fixed income can afford almost $4,000 in rent for mediocre meals and questionable staff. This is ridiculous!
Provider Response
Hello, we were not able to accommodate your mother and her budget long term. We strive to be an affordable option in the market while offering weekly housekeeping, daily meals, and a variety of engaging activities.
Costs for Diamond Ridge
Services and Amenities of Diamond Ridge
Costs
- Fee Structure Extra: Included In Rent: Basic Cable, Electric, Gas, Sewer, Water
- Independent Living Starting At: $1984/month
Room and housing options
- 1-bedroom apartments
- 2-bedroom apartments
- Studio Apartments
- Housing Extra: Handicap Barrier Free Units Available, Individual Climate Control, Safety Rails In Bathroom, Telephone Hookup, Walk In Tub
Dining options
- In Room Kitchenette
- Dining Room Shared Meals
- Dining Extra: Private Dining Room, Resident Kitchen
Features
- Beauty Barber Shop
- Computer Room
- Resident Transportation
- Hiking Trails
- Tv Room
- Garden And Patio
- Resident Parking
- Features Extra: Laundry Room For Use, Chapel, Library, Locked Mailboxes, Elevator
Cleaning services
- Laundry For Linens
- Housekeeping
Technology and entertainment
- Cable In Rooms
- Technology Extra: Business Center, Wi Fi In Common Areas
Activities
- Offsite Activities
- Fitness Room
- Activities Extra: Billiard Lounge, Game Room, Activity Room
Financial guidance
- Va Benefits Consultation
Guest services
- Guest Parking
- Guests At Mealtime
- Overnight Guests
General
- Minimum Age: 55
- Pets: Most Pets Allowed
About Diamond Ridge
Diamond Ridge is located in Troy, NY, providing a vibrant backdrop for your new life as a valued member of our caring community.
From pleasant housekeepers, to attentive servers at mealtime and helpful maintenance technicians who are there when you need them, this community is the new extension of your family. We take pleasure in getting to know each of our residents and look out for their comfort and happiness. Our chefs prepare three delicious meals each day, served in our beautiful dining room. We provide housekeeping, linen services, fun and stimulating activities, off-site excursions, transportation to your personal appointments and a variety of classes and programs. Our warm, comfortable community and our friendly staff and residents will welcome you. We look forward to making your life easier any way we can.
So come to Diamond Ridge for a visit...and stay!
*We understand that each individual is unique and that needs may change over time. Holiday Retirement does not provide any health care services. However, residents are welcome to receive services from any outside home health care provider of their choice to help them continue enjoying life at our community.
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