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(800) 558-0653

The Brightonian

1919 ELMWOOD AVENUE, Rochester, NY 14620

(800) 558-0653 (Caring Family Advisorâ„¢)

1.5

(4 reviews)

Offers Nursing Homes

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Reviews of The Brightonian in Rochester, New York

1.5

(4 reviews)

  • Facility

    1.0

  • Staff

    1.0

  • Food

    1.0

  • Activities

    1.0

  • Value

    1.0

by magda santiago27

1

September 23, 2023

I am/was a resident of this facility

My mom was placed in this terrible place! The staff took their time every time she turned on the call light. She was never showered. The sheets were almost never changed. He would urinate on himself because it would take them so long to respond to his light. She sat in her urine for hours. The staff were the laziest people. The food was rubbish, he was there for two weeks, only once they gave him his therapy, he became depressed and while sleeping one day he told me that he had a headache and he had a fever, I notified him that the nurse did a covid test on him, it came out positive, they didn't give him any medication. I was infected with Covid. I was there. I was hospitalized for 5 days with Covid or pneumonia. The next day after leaving the hospital, my brother told the nurse that my mother was choking and was choking. They should call the ambulance. They sent her to the hospital a week later. She had a drought. covid also pneumonia this place is the worst there is after a month she died due to the carelessness I had with her I called and had to call the state of investigation

Cathy Ace

1

February 5, 2021

I am a friend or relative of a current/past resident

My best friend was placed in this terrible place! The staff would take their time whenever she'd put her call light on. She was never showered . Her bed sheets were hardly ever changed. She would urine on herself they'd take so long to answer her light. She sat in her urine for hours. The staff was the laziest of people . The food was crappy not fit for a dog to eat. My girlfriend would call crying telling me how horrible this place was ran. I personally feel they should close it down! All they care about is MONEY not for the people! The State should be called to investigate !

ray4005

1

March 4, 2015

I am/was a resident of this facility

Ok for rehab but if you need help for health care i give it one star. My two week stay was the most stressful experience of my life .The entire staff is so poorly trained and selected .I was given an overdose of meds by there nurse . Another nurse told me to go home cause i took to much of there time . So i did

Caring100600250

3

January 9, 2015

I am a past client of this provider

My mother-in-law was here for rehab. It was OK for what it was needed. The Brightonian was alright, but wasn't great. On a scale of 1 to 10, I probably give them a 6. The facilities were OK, but it wasn't great. It's run down, older, and looks like a nursing home.

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Services and Amenities of The Brightonian in Rochester, New York

General

  • Resident Capacity: 54

Medicare

  • Health

    1.0

  • Overall

    1.0

  • Quality

    3.0

  • Staff

    1.0

Medicare Provider Number: 335554
    Ownership Type: For profit - Corporation
    Rating Date: 9/1/2023

About The Brightonian in Rochester, New York

The Brightonian is a Senior Living provider in Rochester, New York that offers residents Nursing Homes services. Contact The Brightonian for more details on services and rates.

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