Water’s Edge at Port Jefferson Rehabilitation & Nursing

Barbara

The rooms are kept neat and clean. They need more staff . I have met 3 wonderful women who work on the 2nd floor (long term) with my mother. Theses CNA’s: Marie, Shing and Fatima are amazing and go beyond.

SashaK

Horrible treatment. Fifty inside.Zero communication. Past Dr should lose his license. There were only a handful of employees that were ok. Not nearly enough and not acceptable. I hate to think about the suffering our loved one went through in that place. I bet the good employees know the truth but keep their mouth shut to keep their jobs. Just sinful.

105

My Mom died because of the unqualified so called Nurses !!!! i should add uncaring !!!! They could not even put an IV in after 4 tries !!!! Horrible place !!!!! Do NOT bring your loved one there !!!!

kellybreem

Under staffed. 20 patients to 1 aide. Dirty. Always out of supplies. Abusive. Neglectful Tiny rooms. No ac. Non English speaking staff (we can’t communicate). Food is horrible and never what we want Treat the patients like they’re children

C.P.

My mother-in-law is at Water's Edge Rehab and Nursing Center at Port Jefferson. They're wonderful, everybody's friendly, and the facility is immaculate. They just shut down visiting again, but I can't say enough good things about the place. They take care of her so well. She's clean, and even when she's in a wheelchair, they get her out of the bed. I love the place. It's just sometimes when you call, they don't answer the phone right away, so you gotta keep calling back, but it's not a big deal for me. I get that they're short staffed, and they've been wonderful so far. She's actually been happy there, and I've never seen her look so healthy in my life. She says the food is awesome and that they give her so much that she can hardly eat it. I like how they treat the residents too, like nothing is too much for them/for you to ask of them. They're very friendly and they welcome you like a family. They are a little expensive, and we had to self-pay for three months, but it was OK because she had savings, and she's already now under Medicaid.

nh6565

Majority of staff are rude. My mother suffered from staff constantly talking to her rude, telling her she was lazy. Refused to assist her when she called them. Ignored her call bell and took it away from her to prevent her from pressing the call bell. The food was horrific, I wouldn't feed it to a stray animal. Unless you are going to stay there with your loved one 24/7 rest assured they will be ignored and treated terribly. I made multiple complaints to anyone who listened at that facility, no improvement as a result. Only highly functional residents will get by.