Orchard Heights, Inc

Jean

I have a family member at Orchard Heights, and I think it’s excellent. The staff is very good, the facility is excellent, and the food is very good. The activities are wonderful, and the rooms are big and spacious, wonderful and lovely. I can’t find any fault with it. They have lots of activities, trips, a nice outdoor and picnic area, and walking paths. The linens, toilet furnishings, and lighting are good.

Sherrey

Orchard Heights has been fine. They have games, music, and rides outside of the area. She's had physical therapy and gets her hair done there. The place is very clean and laid out well. The rooms were nice and laid out well. It would be nice though if they had an area where the elderly can walk to, like a courtyard, without being escorted. They take them to doctors' appointments. She likes the food.

Tony122651

Orchard Heights was a very well-presented, nice, and clean community. It had good-quality people and a higher level of care in terms of attention to people. The rooms were very nice, very impressive, and very classy in their care.

Rae174356

The staff at Orchard Heights is very friendly and helpful, particularly in the memory care where my dad is in; his wife is in assisted living. They were very accommodating to have her close to him, so I appreciated that. My dad's room and hers are like hotel rooms with a single bed, private bathroom with shower, a closet, and a side chair. My dad's room has drapes and her room has blinds; if you wanted to bring your own drapes, you can. They have outside entertainment that comes in, like singers, and on her side, they have knitting, bingo, and a minivan that takes residents places once a week in the local community. In the winter, they took a ride out to a local ski resort just for the ride in the snow. My dad has the same things but a lot of their activities are geared toward memory care people, so a lot reminiscing, trivia games, coloring, baking, and church services.

Joe357383

Orchard Heights was a little pricey for what you're getting. The rooms were small, but the staff was very knowledgeable and very helpful. It was very expensive, but the room was like a hotel room without a kitchenette.

Robert710554

Orchard Heights was brand new, and it was roomy. I had a good tour. It looked like a nice place. The people that took me on a tour were very nice, courteous, and knowledgeable.

Evelyn855576

Orchard Heights was too far away. We live about 30 miles away, and it is too far to go within snow country, so it is not a place we are considering. It is under construction right now as far as the other parts of the facility, and it was less impressive. The woman who led the tour was very nice. It seemed like an older facility that they are updating. We would not choose this place for my mother-in-law. We were not impressed.

Jilian

Our experience at Orchard Heights was very good. The staff seems to really connect and care about the people who live there. It’s very clean and wide open, and it’s not that dark nursing home feel. They have a lot of activities, and the food is good. I would absolutely recommend them. This was the first one I have toured and ended up choosing it, but it is expensive.

Beth9

My parents are very happy and satisfied with Orchard Heights. It is my choice because it is close to my residence. It is also because they are able to meet my parents' needs. It is an excellent facility. It is very clean. They have a beautiful patio where you can sit outside. They have fresh flavored water that you can drink and always available. My parents' room is spacious. It is clean and odor-free. They have a view outside their windows that they can enjoy. The staff is very accommodating. My parents had been in three different places before, but this place is one of the best staff-wise. Orchard Heights also has activities that residents can enjoy. They have something for them to do every afternoon, and every night, they would have people come in and do things. Of course, they also have the usual games for seniors. I haven't tasted the food yet but both my parents are very happy with it. They have a menu where they can choose what they want. They're really enjoying their meals there. I would definitely recommend this place.

AmyCho

When my grandpa's medical conditions worsened last year, we decided it was time to find somewhere for him to move in where they could take care of him better than we could here at home. There was really no rush, so we were being picky. This was one of the best facilities we came across, even though we did not end up sending him here because of the location. The staff members were more than happy to answer all of our questions. There were a lot of things for the residents to do. I especially remember they offered cooking classes. The place was clean and very neat and the people who were living there seemed happy. The only thing I can comment on is the lighting. It was not as bright here as a lot of the other places I visited, so it seemed like it could be a bit dreary in the winter. That is a minor detail, but worth noting.

kaytastic

I love this assisted living facility. My great grandmother actually just got resident of the month because of how great she is doing there. It is pretty amazing that she went from a woman who did not like to talk to anyone, to one of the most popular ladies there. Everyone at this facility is nice, and care about what they are doing. I would recommend this facility to anyone who has grandparents or parents who are in need of looking after because of how great it is. In the facility itself there is an ice cream parlor which is great because many people love ice cream and it is a great place to socialize with your family members. They serve breakfast, lunch, and dinner, and the best part is that your loved one will never have to worry about paying for them out of pocket. You pay one set price per month and you are even allowed to go on special field trips.This is a great place because it is in the woods. The residents are able to walk around and even feed the wild life. You are even allowed to have your own little garden in front of your window. You get your own room, so you never have to worry about someone stealing your things or misplacing them. All in all this is an amazing facility and I hope it is around for decades to come.