Terence Cardinal Cooke Health Care Center

ArchCare at Terence Cardinal Cooke Health Care Center is a Catholic nursing home. It's very well-run, clean and their physical therapy facility where my uncle is at is also very well run. For cleanliness and overall care like with meals, I would rate them a 5. But for the nursing care managers, they're overloaded with work so they can't give the families the attention they are looking for. They are overworked and they don't have enough administration as big as that nursing home is. It was hard to get a hold of the nurse who was the case manager of my uncle's situation, our calls would not be returned. So with the administration aspect, a lot of work needs to be done. But the staff was pleasant when I interacted with them, although there will always be 1 or 2 who weren't so pleasant. They have events where the family members dine with them like for Thanksgiving and Easter. They're very careful in monitoring the people that come in; they ask for an ID and I like that. They also print out an ID badge for you, so I like their security.

The rehab and nursing care at this facility are excellent. The nurses are also caring and professional. I would recommend Terence Cardinal Cooke Health Care Center to friends and family members.

old rooms [asbestos] hardworking staff underpaid, sad how the tax exempt is exploited by overpaid administration who are under-qualified + do not have a sense of Christianity only the almighty dollar. this poorly administrated institution has had it run >there needs to be an overhaul from the 9th floor [administrator is a nurse } that just the start of many facets of corruption and fraud. been here from 2015 to present its all hype and postcards . the facility could work its just run badly as it hires inexperienced friends + family members who do not have proper certifications

This place - Terence Cardinal Cooke Health Care Center has excellent!! Therapy, occupational, and physical. I am here second time and I think it is the best! Nurses and nurses aids are friendly and caring. I am glad I am here. Frank J. Walsh Jr.

I met truly remarkable therapists and other nursing staff here. Physical and occupational therapists were deeply caring and devoted; their enthusiasm was contagious, I started to feel more and more hopeful every day and they lifted my spirit by their encouragement. My nursing aid was helping my every need constantly. I will be always grateful to them. Michael K. G.

They take very good care of me here. Even high position workers come to check on me and all other patients very often! Carmen Dominguez

After spending eight months in the hospital at Mount Sinai, I was finally accepted to TCC for rehabilitation. After tow lengthy stays in the hospital I am no longer able to walk at all and can barely stand even with the help of a walker, I'm scared to stand alone. I was on bed rest and unable to get out of bed mlumless I saw a physical therapist while in the hospital. I have been at TCC so far, just 24/hrs. But, as of yet, have no problems I will update my review weekly. I have, in just my first twenty four hours here met with the two rehab or physical therapists who will facilitate my daily care. They did an evaluation and strength test and we discussed my future strength building goals. I also met with the doctor who will write all of my meds and medical goals. This far everyone I have met with has been nice and excellent at answering how my time at the facility should go. I look forward to the PT and occupational therapy I intend to get, on a regular basis. I am only 36 years old so being confined to a bed is simply not an option... I look forward to updating as I progress through the program here. Also I have CKD, and on dialysis, however I do not use the inpatient dialysis facilities, so will not be able to comment on them or how well they run. I will be attending an outpatient (Mt. Sinai dialysis) facility on Tues Thurs and sat. So I will be able to comment on their transport services for outside care.

I was put into this facility by the hospital I was in way too soon. The hospital threw me under the bus because my staying there wasn't economically feasible for them anymore. Cooke is a dump. I was terribly ill and after 4 torturous days, I noticed one night I couldn't breathe. Unbeknownst to me, my lung had collapsed. The despicable ambulance driver thought I was faking it. He said ''If you can talk, you can breathe.'' I was taken to Mount Sinai. They saved my life. I also had a severe bacterial infection which was cured later. Do not let anyone you know go to this wretched dump. The staff for the most part is uncaring and downright mean. I survived. I was lucky.