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Atria West 86

333 West 86th Street, New York, NY 10024

(800) 558-0653

Verified Partner

4.04

(41 reviews)

Offers Assisted Living and Independent Living

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Reviews of Atria West 86 in New York, New York

4.04

(41 reviews)

  • Facility

    4.4

  • Staff

    4.6

  • Food

    4.7

  • Activities

    4.3

  • Value

    3.0

Leslie

3

November 25, 2023

I visited this facility

When I came to Atria West 86, I saw that there were very tall yellow flowers, but they were almost dead. And I thought that's not a good first impression. They should have been changed or kept fresh. I thought that the benches that you sit on and the rugs that you walk on in the downstairs part were quite dowdy. They seemed a little dusty and they didn't make my heart sing. Then I was brought into a room and given snacks, and they were wonderful. The food that I was given was wonderful and they're all very fresh and very good choices. They were sort of hors d'oeuvres kinds of things. And the woman who showed me around was very nice. She was in kind of ragtag clothing, not a nice pair of pants. We went up to see the rooms and they were okay. I didn't think they were great. Some of them were nicer than others, and some of them had more space than others, but I wasn't sure I'd be able to afford the spacious ones. I met a lot of people, and they seemed nice, and they said, 'Oh, I hope you're coming here. It's wonderful here,' and that was nice to hear. I didn't, however, spot anyone I thought I would naturally be friends with. It seemed quite Jewish to me, which I'm not. But for like girlfriends, I didn't see anybody who I thought had had the kind of background I had. I grew up in New England, I'm quite educated, and I was married to a famous playwright, so I went to the theater all the time. It just didn't seem to be my cup of tea. Besides that, I felt too young. They showed me what I think is a television room, people sitting around watching television, and that was okay. The furniture wasn't wonderful, but it was okay. And then they showed me the library, and that was inadequate. It didn't have literature. It had travel books and encyclopedias. There was so little shelf space there, that they couldn't possibly have had a good collection of books. So that was a disappointment, too, because I'm an avid reader. They need to improve on a much more pleasant greeting hall with things dusted and cheerful-looking. They need to improve on caring about the flowers, so you don't walk in and see almost dead lilies. I thought the library was completely unsuccessful, but I don't know what they could do about it except build more shelves or have somebody who knows about books come in and give them a better variety.

Provider Response

Leslie, thank you for visiting our community and taking the time to share your feedback. We've shared your review with the Executive Director. If there’s anything else you need, you can reach us directly.

Alice

5

December 30, 2022

I visited this facility

We had a very nice tour at Atria West 86. We were given a tour by a woman named Kim. She was extremely friendly and personable. The atmosphere of the building was extremely lively and friendly. It felt like a community; it did not feel in any way like a hospital or that type of facility. It really felt like an apartment building, but with more of a feeling of community. There were lots of gathering spaces. There was a beautiful terrace on the roof. It was a very careful balance between nurturing independence and providing support. The outdoor space was very nice. It's very expensive, but it's very nice. That's the only thing. I wouldn't encourage anyone to go there who thinks it's not going to be expensive.

Jill

2

December 4, 2022

I am a friend or relative of a current/past resident

Mom was at Atria West 86, but we took her out of there. We had a bad experience and I have nothing good to say about them. The administrative people were terrible. They were only good at sales. I went to customer service and I never heard back. The sales people were fantastic, but they over promise. The turnover on the staff was unbelievable. Every time you called and asked for the assistant director, there was somebody different. The lower level people who work there are good but unhappy. If you have a problem, they don't address it. They didn't know when the doctor was coming. They had some decent programs, and they took them places. They had movies and the restaurant was good. Mom's room was a disaster. The window didn't open properly, and they never fixed it. As much as we told them to fix it and offered to pay for it, they never fixed it. The entrance way was too narrow for wheelchairs, and the hallways were also technically too narrow.

Provider Response

Hi Jill, Thanks for taking the time to share your experience. It’s important to us, and we are disappointed that you decided to leave our community due to these concerns. I understand your family was personally in touch with our Executive Director, and I have shared this feedback with our Regional Vice President, as well.

Grateful78

5

November 1, 2022

I am a friend or relative of a current/past resident

My father lived in Atria for two years during Covid. The staff did an incredible job with a very tough client - really above and beyond. They also had an astounding success rate for containing Covid - at an assisted living facility in New York City!!!! My father improved immensely and is now living independently again. It's expensive, but truly the best of the best.

Provider Response

Thank you for your support, understanding and trust of us through this pandemic. Our residents and staff are what matters most to us. Your feedback is important, so thank you for sharing your experience.

Pitzy

5

October 13, 2022

I am/was a resident of this facility

I am fairly new to Atria West 86th and has been living here for 2 months now. It has been absolutely positive. The staff are caring and helpful. They are available to help as needed. I am receiving ADLs support with bathing and dressing, which I need help with. In regards to socialization activities, they have plenty of activities to do. In fact, there's too much. I'm busy with my day and the activities keeps me active. The facility brings me joy that I transitioned from respite stay to permanent.

Provider Response

Hello, It has been our pleasure to serve you. Our residents mean the world to us. Thank you for choosing Atria!

JR

4

October 13, 2022

I visited this facility

I've decided to move into Atria West 86th for the support and medical attention that I needed. I have been residing in the community for almost a year now and my experiences has been amazing thus far. I made the right decision to come here not only for daily support with my ADLs but also to socialize with others. I felt isolated living alone before, but now I have made friends with my fellow residents. The socialization activities has been wonderful. This is a great place to live.

Provider Response

Hello, We're thrilled to welcome you to your new home. Our staff takes pride in going above and beyond, so thank you for sharing your kind compliments.

Birdie

4

October 13, 2022

I visited this facility

I have been residing at Atria West 86th for nearly 10 years. My experiences has been ups and down, but overall the facility has been good to me. The socialization activities has given me purpose and joy. I love living here.

Provider Response

Hi Birdie, We're happy to have you and all of our residents call Atria home. Thank you for choosing Atria!

Bond

5

October 9, 2022

I am/was a resident of this facility

I am a new resident of Atria West 86th. My husband and I moved into the community on August 16, 2022 from Michigan. The move was a huge transition for my husband and I. Part of the decision to move to this community is to be near my daughter. We are still acclimating to the routine and appreciate the care and support that we are receiving. The quality of the food is great. Most importantly, the staff are wonderful. We benefit from services including the socialization activities in-house as well as the outings. Overall, we like it here as our new home.

Provider Response

It's our pleasure to have you and your husband call our community home. Your feedback is so important to us, so thank you for sharing your experience. Thank you for choosing Atria West 86!

Noraa James

5

October 6, 2022

I am a friend or relative of a current/past resident

My dad has been living here for years! They take good care of him here at Atria. Im glad that we are fortunate enough to get him this type of quality care. Thank you Atria!

Sue

5

March 23, 2022

I visited this facility

We went to Atria West 86. The staff was fantastic, they were attentive, and it seemed like a vibrant community in terms of activities going on. The patio was very nice. It had beautiful views. The apartments that were available for what we could maybe afford, I just didn't find them very nice. The basic studio apartment was dark without a lot of light.

Provider Response

Hi Sue, It was our pleasure to show you and your family our community. Your feedback is so important to us, so thank you for sharing your experience.

Lilliana

5

July 14, 2021

I visited this facility

Atria West 86th has an exceedingly polite and resourceful staff. It was very clean. The residents who didn't know me were very friendly. The rooms were lovely. As I walked in, they were very welcoming, friendly, and competent.

Provider Response

Thanks for sharing your experience, Lilliana! We take pride in delivering quality service each and every day.

Lillianna

5

May 26, 2021

I visited this facility

The place was immaculate; the staff were unfailingly polite and helpful. I was offered a meal but couldn't take advantage of it at the time so I can't comment on the food. I thought the craft activities were a little mundane. I personally do not eat 3 meals a day but 3 are included in the monthly fee so I would like more of a choice of how some of my money is spent. So far, of the places I've toured, the Atria comes out on top.

Provider Response

Thanks for sharing your kind compliments of our team, Lilliana. Your feedback is so important to us, so thank you for sharing your experience!

Jennifer

5

January 15, 2020

I visited this facility

Atria West 86 was gorgeous, but it was too nice, and the residents were too perky. I didn't feel like my mother would fit in. It's not a great place for assisted living because it's over 20 stories high, so when the residents take the elevator up to their own apartments, they're 10 or 20 floors away from people. You're in your own private apartment, and that feels very secluded. The dining rooms were gorgeous. They had a full schedule of classes and trips. Because it's in New York City it takes advantage of a lot of things that New York has to offer. For example, cultural things come in for them. The staff member was lovely, eager to answer our questions, and very personable. The apartments were beautiful, but not appropriate for our needs.

Alice

5

June 21, 2019

I visited this facility

Atria was very nice. The rooms were not dated. Some rooms were furnished, so you could see the possibility there. The staff was very nice. We had lunch there, and the meal was nice. There were lots of upcharges, so that was a bit of a concern. It's quite expensive, and it's also self-pay. However, it seemed that they have an active calendar. They have a salon, a beautiful view on a deck upstairs, physical therapy on-site, and an activity room. The building was very nice.

R

4

November 1, 2017

I am a friend or relative of a current/past resident

My aunt is in Atria. It's a wonderful place. They really work with you, try to help you work it out, and stay on top of everything. She lives in a studio apartment with everything she needs, and I've added stuff to it. There's a basic service, and then there are add-ons that you pay, but you can change what service you want. I really liked the people. They're really nice, and I have nothing bad to say about them.

John F

3

August 22, 2017

I visited this facility

Atria West 86 was a great place, but it was too expensive. Everybody was very nice and there was a room where there were a lot of people playing cards.

Marco252255

5

May 6, 2017

I am a friend or relative of a current/past resident

My mother is now at Atria West 86. The staff is very friendly, helpful, and very respectful. There is a Book Club, and there are political discussions, piano recitals, music recitals, and scrabble tournaments because most of the residents are more active and more intellectually in shape to handle these types of activities. The food and the service are excellent. Everything is served like a high-scale golf club. They have a full evening restaurant, a grill, and a coffee shop, so there are 3 restaurants, and you can go in all day long. They have the best food situation that we came across of all the different places, plus the quality of the food is very good. There are no visiting hours, and you can come in at anytime or even stay for the night. They have a couch that opens up, so you can have people come in. The food is amazing, but you can still have your own if you want because the apartment has a full kitchen, a stove, a dishwasher, and a sink. It is independent living, but they will still have someone come up and deliver your medicine to you, so basically you are taken care of, but the people are more independent still.

Mark754258

4

February 9, 2017

I visited this facility

I visited Atria West, and I thought it was very well equipped. I thought that it seems to be well-organized and well-run. They have complete services. Overall, I thought it was very expensive. They had all kinds of trips, speakers that came in, musical guests that come in, and arts and crafts. They have a full range of activities. They have complete meal service and three restaurants. The staff was very informative and great. They have full services, visiting doctors that come to the facility for appointments, and basic general medical care they provide.

James487571

4

January 30, 2017

I visited this facility

Atria was excellent, attractive, and had a good location right in the middle of the city. The rooms were good and the dining area was attractive. The staff gave us a good tour.

Margherita Hamm

2

November 23, 2016

I am a friend or relative of a current/past resident

So dark and depressing. Tiny elevators; crowded public areas. One resident stopped using the bathroom and the management took two weeks to get the situation under control while the smell of urine filled the hallway. There is ONE nice thing: a first-floor coffee shop run by an extremely nice man.

Provider Response

Hi, Margherita. We do have an active and social community where there are often residents and families bustling about in our common spaces. We also appreciate your feedback and if you'd like to connect directly to discuss your concerns, you can email us.

Kenneth777508

5

November 13, 2016

I visited this facility

Atria West 86 was a very luxurious place, and it was beautifully appointed. The apartments were clean, and I was impressed by it. It had a lovely view of the skyline on the terrace. They have lots of activities and trips. Everyone there seemed very active, and most of the residents were in very good physical condition. We ate in the lovely dining room -- which was one of the 3 restaurants -- and the food was excellent. My friends and I were very much impressed with the cooking.

Rosalind575187

5

July 29, 2016

I am/was a resident of this facility

I stayed in Atria West 86. The rooms and apartments are good. The dining room is wonderful and elegant. They have arts, theater, trips, and a full calendar. It was splendid. It even had an exercise room and therapy.

Steven311874

5

June 11, 2016

I am a friend or relative of a resident

My mother is in Atria West 86, and we're very pleased with it. We've eaten there a few times, and the food has been excellent. The surroundings are beautiful. It's on the west side of Manhattan off the river, and it's really very nice. They have a tremendous number of activities. They take the residents to different places in Manhattan like museums, shows, and different types of activities. They also have cars that are available for the residents to sign up for to take on excursions, shopping, and to stores. The staff has been fabulous, and the service has been excellent. I would absolutely recommend them.

Caring113527350

5

September 23, 2015

I am a friend or relative of a resident

My wife is at Atria West 86. We chose them because they were the only one available that could take my wife on a short notice. They provide every imaginable service that somebody would want. They are very, very good. The only downside is it is $10,000 a month.

Wiz

1

August 1, 2015

I am a friend or relative of resident

Atria West 86 (senior assisted living facility) located at 333 West 86th St., NYC is an overpriced and overcrowded dump. Expect to be greatly overcharged on the monthly rent and all other services. The food is sub-standard and institutional grade. There is no cooking done on the premises, only the reheating of frozen foods. The building is infested with mice and water bugs. There are frequent breaks of water pipes and flooding of the residents apartments. The small elevators cannot handle the amount of residents with wheelchairs and walkers. It is typical to wait for an elevator over 30 minutes during meal times. The place is a fire trap. There has been several past fires in the building. The small stairwells are not sufficient to handle the amount of people living there in the event of an emergency. I don't know why the NYC Fire Department and Building department hasn't closed the place down.

Provider Response

We're sorry to learn about you and your mom’s frustrations. We strive to provide a quality living experience for all of our residents and their families. We're sorry that we didn’t meet your expectations. If you have anything else to share about your experience, we invite you to send us an email.

Caring105930550

3

February 11, 2015

I visited this facility

Atria West 86 is beautiful. They had a coffee room that was open all the time. They served some coffee like a little café. I couldn't go there anyway because they said you have to be ambulatory. It is also extremely expensive. I liked their rooms. These were old hotels, so it was entirely different. It was very nice as well. They brought me up to the roof. They have a roof deck that has a beautiful view. They showed me everything like the hair salon. I went in a Sunday afternoon so there wasn't much going on, but they did show me their room where they show movies.

Caring101328350

4

January 4, 2015

I am/was a resident of this facility

Atria West is beautifully decorated, and the staff is really wonderful. I am in a studio; it is one of the bigger studios but it’s still like a hotel room with a kitchen, microwave, and refrigerator. I prefer bigger, but it’s comfortable.

Carrie15

5

November 29, 2014

I am a friend or relative of a resident

My father is in the Atria. The location is good. It’s not too large. I like that it’s very well maintained. They have a lot of services for my dad and activities to keep him busy and stimulated. The rooms are really nice. The staff are very personable, reaching out, very engaging with my father, and professional but very nice. They’re very accessible by phone. Anytime I call them, there’s always somebody who answers the phone, and they’re very prompt to meet his needs.

Caring96798850

4

November 1, 2014

I visited this facility

I thought Atria West was the most comprehensive in terms of food choices and amenities, but it was very busy. It could have been busy at that time because we went there at lunch time and also the one or two of their elevators were under repair. Again, they had great menus and food choices. However, their studio apartments weren't spacious enough. Also I think it is the most expensive place I visited, but they did offer a lot in terms of amenities. And it was extremely clean. At that time, I liked the presentation. The staff showed me a lot, and she answered my questions. In terms of the tour, it was one of the better tours.

Caring89883350

5

August 26, 2014

I visited this facility

Atria West 86 was very nice. Yes, they had activities and there was a recreational area. I think their rooms were nicer. It was newer and fresher. They have nice staff who are very accommodating. The place was very clean.

Caring82984350

3

August 17, 2014

I visited this facility

Atria West 86 wasn't entirely my choice for my father-in-law. My sister-in-law lives right next door and that became the biggest factor. It has been a bit bumpy, to tell you the truth. I don't think my sister-in-law asked some of the right questions, so it is not all their fault. But there were some things that could have been done better. It is a studio apartment and it has decent closet space and storage.

Provider Response

Please know we always welcome residents and families to ask questions face-to-face with our Executive Director. You can also feel free to send me an email at any time.

Caring20931650

3

May 30, 2014

I am a friend or relative of a resident

My mother-in-law is at Atria West 86. They maintain the place very nicely, and it's very clean. The rooms were nice. She loves the food, and she is happy with that. I think the staff are friendly and respectful, although I don’t know much about them. Some things they are good at, and there are things that they are not good at. At the time when we were moving in, there was a lot of miscommunication going on with the staff.

Provider Response

We appreciate and value your feedback of our community. It is lovely to hear that your mother-in-law is happy with the food and our wonderful staff. I apologize for any miscommunication during her move-in and sincerely hope those concerns have been resolved. If we can be of further help to your family, please feel free to reach out via email and if you include "Atria West 86" in your subject line, we will quickly be able to include the right people in the correspondence. Thank you again for reaching out!

Caring81614450

4

April 30, 2014

I visited this facility

Atria West 86 is in a very nice area. The building itself is a nice building, but the rooms are very small. For a one-bedroom apartment with two people occupying it, it's $11,000 a month, which is kind of high. They offer activities, but they don’t have outdoor activities, which is expected in the area. Although the nice part of that is they are very close to Riverside Park, which is a lovely park.

Lora4

3

March 31, 2014

I visited this facility

The rooms are tiny, and the elevators were small and inadequate. Those are two things I didn't like about Atria, and you have to walk to your table at meals. The sanitation is good.

Provider Response

Thank you for visiting our community. I am sorry that we did not end up being the right fit for you but if you would like information on our other communities in the area that might be more to your liking, we’d love to speak with you. Please feel free to reach out via email and be sure to include “Atria West 86” in your subject line.

Ros1

5

March 28, 2014

I am/was a resident of this facility

Expensive, but worth the money Long Term Care Insurance accepted

Caring75763150

4

December 30, 2013

I visited this facility

I had a very interesting visit at Atria West 86. It's a first class facility and very attractive. The place was nice and the staff were fine. The rooms are very nice. I haven’t tasted the food but it looked good. The menu looked good too. What I like best is that they have a sophisticated program and the facility is located in Manhattan.

Caring70782650

4

October 26, 2013

I visited this facility

I liked Atria West 86 a lot. It's really a very nice facility. It's probably the most expensive of all the places I've seen, but I liked it a great deal. The place seems very well appointed. I was only in there for about an hour, but I saw that the staff were perfectly nice.

caring0801132

4

August 10, 2013

I visited this facility

I visited Atrial West 86 and liked it because they go to Broadway shows and it seems they take full advantage of all the entertainment in the place, but I found them too expensive.

eroshevsky

3

June 13, 2013

I visited this facility

I went there for dinner and I saw that Atria West was very nice. The staff were also nice although I didn't like the residents too much. I sat down to play the piano after dinner and some people that were watching television asked me to stop playing and I didn't like that.

Provider Response

I'm glad to hear that you enjoyed the staff at our community, and I do apologize for the confusion about the piano. Our residents are certainly provided opportunities to explore their musical side, and it was unfortunate that you were not able to experience that during your visit. I encourage you to visit us again soon and email us if you have any further concerns.

Grannys best

1

April 15, 2013

I am a friend or relative of resident

Ask staff how many residents they have lost ...travelling the streets of nyc ...one ended up drowning in the river

Provider Response

Atria West 86 is a senior living community that provides independent and supportive living options. While our residents have the freedom to come and go as they please, we take great care and concern in providing the safest possible home for those who choose to live here. We encourage prospective residents and their families to ask us about our protocols and evaluate for themselves whether our community is appropriate for their needs.

nycityboy

5

August 27, 2012

I am a friend or relative of a resident

The staff there is very courteous and professional. They are very patient, even though grandma told the same stories over and over. They also have a respiratory therapist on staff which is great since most of the residents have breathing problems. He took the time to teach everyone how to use herbreathing machine. We first discovered Atria Senior Living a few years ago when Grandma had hip surgery and needed help while recovering. She is very independent minded and didn't want to be a burden on anyone. It was nice for her to have someone cook and clean for her for a change ! Speaking of clean the facilities are absolute spotless. We shopped around quite a bit, and I CAN TELL you most of the assisted living facilities in the area were filthy.Its hard to trust strangers to help take care of a loved one. Choosing Atria Senior Living was a great decision for grandma's live in care provider. The staff really put us at ease, and even scheduled an in home consultation interview. It was an opportunity for everyone to ask any questions they have,and they were able to access what level of care Grandma required. Grandma's caregivers have been excellent. They are very well trained, and very even tempered and relaxed. They also were very accommodating to grandmas changing needs. Even though 24 hour Homecare is very expensive, I know they are very competitively priced. My grandma spent her last days at a nice facility, staffed by caring professionals. I would highly recommend Atria Senior Living to everyone.

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Costs for Atria West 86 in New York, New York

Assisted Living

This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.

$7,500

Starting Price

Independent Living

Independent Living is for those who desire the feel of a private residence with the amenities and activities available in a planned community, such as fitness classes, game nights, and group excursions. Services such as cleaning and groundskeeping are often available.

$7,500

Starting Price

Services and Amenities of Atria West 86 in New York, New York

Costs

  • All Inclusive Rent

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • Studio Apartments

Dining options

  • In Room Kitchenette
  • Dining Room Shared Meals

About Atria West 86 in New York, New York

Atria West 86 welcomed its first residents more than 20 years ago and remains a desired residence for older New Yorkers who enjoy living in the cultural heart of the city. Motivational speakers, musical artists and a variety of other thoughtfully curated events create a holistic lifestyle for older adults. Dining options include a formal restaurant, casual bistro and coffee shop. Apartment amenities support an independent lifestyle and include a stove, dishwasher and full kitchen or kitchenette. Residents enjoy access to a computer lab, fitness center and salon among other amenities – and the gorgeous views from the rooftop terrace are a cherished favorite.

Map of Atria West 86

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The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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