Castle Senior Living at Forest Hills needs renovation. It wasn't a good experience. It was not a pleasant place. They are in the process of redoing the place, but it wasn't good. The staff was very nice. The dining area needs renovation. I was turned off when I went inside. They need to update the facility.
Castle Senior Living at Forest Hills
Offers Assisted Living, Independent Living, and Memory Care
29 Reviews
108-25 Horace Harding Exwy, Forest Hills, NY 11368
Call
(800) 385-2527
Reviews of Castle Senior Living at Forest Hills
Assisted Living Reviews for Castle Senior Living at Forest Hills
August 31, 2021
I visited this facility
April 15, 2021
I am a friend or relative of a current/past resident
We've just been setting in here at Castle Senior Living and Valina has been wonderful. She gone above and beyond our expectations helping us and orienting us for life at the facility. Also, our first meal was wonderful and delicious!!!
March 30, 2021
I am a friend or relative of a current/past resident
My mom is not very happy at Castle Senior Living at Forest Hills. It's a nice setting and everything was good, but she is in a shared room with someone. She is used to being alone, and it's like a responsibility for her being with someone else. Her roommate is older than she is, and my mom would try to assist her when she can't. It's not her job to do that.
They have amenities like a therapy room, an activity center, a library, and a dining room, but they haven't been doing any activities since COVID. It's in a good neighborhood, too. The bus stop is not too far off, and I can get there in fifteen minutes to visit with her. Visitors are only allowed from the outside, so I haven't been able to go in yet, but the staff was good.
February 01, 2021
I am a friend or relative of a current/past resident
Castle Senior Living at Forest Hills is lovely. We're happy about it because mom's safe. She's well now, and she's doing pretty good. I would recommend it. It's very, very clean. There are younger folks there. My mother's old, but she doesn't think she's old. They give her medicine, they have a doctor on-staff, they have a nurse on every floor, the nurse checks in on her, and they help her shower. They have a walk-in shower. The staff is absolutely lovely. They're very, very kind to my mother. When we first got her in there, she didn't want to be there, she wanted to go home. She's been there a little less than a month now.
She loves the food. We got to phone her on New Year's Eve, and she was so happy to hear from us. We had a very short visit because they really don't let you in. They let her talk to us through the doorway. It feels like you're in a mini-hotel. They let us bring her own bed, electric recliner, and her TV, but they provide all that. It has a kitchenette, a microwave, and a sink, and she can make herself a cup of tea. She has a little refrigerator there, too. It's adorable.
They're really accommodating. You really still can't visit, but the staff said to me I can walk her outside for like 10 minutes. They have bingo, television rooms on each floor with a big screen TV, they can watch movies together, and they also take them on trips, but because of COVID, they're not doing that now. I was very surprised when I saw the place. It was spotless and immaculate. They provide three meals a day and three snacks a day. I was very, very impressed.
January 13, 2021
I am/was a resident of this facility
I can't imagine feeling more secure, protected, and content than I am here in the spacious building surrounded by friendly and helpful caregivers. It's both energizing and comforting. I can go down to the first floor to sit and have a smoke at night in the lovely backyard. I have all that I need!
August 17, 2020
I am a friend or relative of a current/past resident
Castle Senior Living offered my Aunt a nurturing, consistently caring environment throughout her time there. They did an outstanding job with arranging her care and comfort. The entire team was professional, positive, and respectful. Everything went smoothly because of their excellence. They provided quality care.
March 14, 2020
I visited this facility
I really like Castle Senior Living at Forest Hills. But they did not have any accommodations at the moment. They were very nice, very sweet, and more organized. The elderly that we saw looked very happy, and they were being taken care of, plus they have additional amenities for their senior living. They have a bank on site, the dining area and the backyard is beautiful, and it was a very active place. They followed the dietary request of each patient, and they monitored them, so they can detect anyone that hasn't showed up for dinner. They don't have public transportation in the area, you have to find a bus a couple of blocks away, and it's very secluded, but other than that when you get to the site, the place is very good.
December 30, 2019
I am a friend or relative of a current/past resident
The staff is very efficient, attentive and outstanding. Please keep up the good work so the residents will always be appreciative.
September 12, 2019
I am/was a resident of this facility
All those involved in this facility have shown me the greatest comparison and care, you are treated like a king here!
May 22, 2019
I am a friend or relative of a current/past resident
I am writing this review to compliment the experience I had in the private dining room. My mother had a visit from her niece nephew and grandniece. They were most accommodating to set up the dining room and Daniella, our server was most attentive. I felt like I was in a 5 star hotel. Thank you so much!
March 23, 2019
I visited this facility
The facilities at Castle Senior Living at Forest Hills were nice. They can deal with walkers, but wheelchair-bound would be a problem. It was overall attractive. They offer three meals a day and had TV lounges, places for social gatherings, and a little cafe where they can get snacks and beverages. The staff was very nice and very informative. It was very immaculate.
April 09, 2018
I am a friend or relative of a current/past resident
My friend moved into a small room in Castle Senior Living. They have bingo and a couple of other meetings, but I think they should be able to have more activities for the people there. I had a meal there, and it was very good. The people seemed very friendly and nice to everybody who's there, but we do have one incident that hasn't been resolved for two weeks now.
October 31, 2017
I am a friend or relative of a current/past resident
I have selected Castle Senior Living at Forest Hills for my mom. I'm very pleased. They have physical therapy, a wellness center, community card games place, a community TV place, and a beautiful courtyard where they can go out and sit. They do shopping trips to various places, stores and malls, which is what she likes to do. They have bingo, mah-jong, cards, word search, puzzles, artwork, and dancing. It's very clean. So far, I have not had any complaints with the staff. She's only there not even a month yet. She definitely loves the food. She enjoys the activities, and she's happy and pleased with them. Price is comparable for what she could afford. It's top-notch care.
July 31, 2016
I visited this facility
Castle Senior Living at Forest Hills' staff was very nice, and the physical structure was nice. It was fine, and they provided a lot of services. It was a very busy and crowded area.
April 14, 2016
I visited this facility
Castle Senior Living at Forest Hills was OK, but it did not "wow" me. It used to be a hotel, so the rooms were very small. The woman who assisted me was very nice and manageable. To me, it felt more like a nursing home because the residents were just sitting around, playing cards, and reading. They have a country kitchen where the residents could get snacks. It was OK, but the rooms were really tiny, and I know my mother would not like it there.
May 28, 2015
I am a friend or relative of a resident
Our experience with Castle Senior Living was very good. They were very attentive, very nice, very social, very clean, and very caring. They had a social calendar. They had bingo, music, and outings. They had a library, and they had activities.
We chose it because it was in the neighborhood. We had our mother-in-law there, and we were very happy with it.
January 23, 2015
I visited this facility
Castle Senior is very good. They are all Hebrew, and they serve Jewish meals. Wonderful meals from what I see. The room situation that I looked at was with a roommate. There is going to be two in a room. It is very clean and quite nice. The grounds are nice, and you can sit outside. You can't bring guests to up to your room because you have a roommate. They can bring them downstairs where they can buy refreshments. They have a lot of activities planned. They have physical time in the morning for about a half hour. They have a weight room and a computer room. It's very beautiful facility with beautiful dining rooms. I have some more medical problems to take care of, otherwise I would be there now.
January 01, 2015
I am a friend or relative of resident
My mom lived at Castle for a number of years and for most of this time she had little needs. When her needs changed I had to deal with the Case Managers and Welness more closely. The Case Managers are incompetent and uncaring. They were not comforting at all!!! They were menacing to me and left me wondering how they could possibly have their jobs!!! No people skills at all. Some of the staff at Welness were competent but most were very lax. The Director is wonderful!!! She is caring and approachable!!! The Case Managers are disgraceful!!!!
November 09, 2014
I am a friend or relative of resident
My friend is a resident there. I've been visiting the facility for five years so far. I've noticed some issues over the years but not such a big deal until the past 10 months. My friend has had some real health concerns in the past year and it seems the wellness department and management has not done much to address our concerns. My friend was told that he should look for a new place instead of them the health professionals and management working to fix their inadequacy. Very unhappy and frustrated. I urge my friend to find another place to live soon.
January 27, 2014
I am a friend or relative of a resident
My mom has only been in Castle Senior Living for 2 or 3 days, and so far they seem to be reasonably good. I was very impressed with the staff. The people there were competent, professional and caring. Their services were reasonably pleasant, reasonably in evidence. It was good locationally; convenient to where she was before.
May 14, 2013
I am a friend or relative of a resident
Castle Senior Living is a very, very nice place. I would recommend this to others and the person there is very, very helpful. People are very friendly and very cooperative there. The place is very clean.
January 30, 2013
I visited this facility
Castle Senior Living seems okay. I spoke to people there and I think the staff is okay. But they seem a little tighter to me.
June 12, 2011
Friend or relative of resident
My friend Paul is a resident at Castle Senior Living in Forrest Hills, NY. I often visit on the weekends to keep him company and catch up on his week's events. The facility is very clean and offers a lot of activities. Paul especially enjoys working with the recreation staff who arrange chess tournaments, movie outings, discussion groups, and gardening. Everyone, from the chef, who sometimes comes out to greet us while we have lunch, to the person at the front desk, is friendly and willing to go the extra mile. The amenities are very nice, Castle has a very attentive housekeeping staff that really keep the resident's room and common areas looking great. Castle Senior Living truly keeps Paul safe and I always enjoy visiting. I would definitely recommend this facility to others.
Independent Living Reviews for Castle Senior Living at Forest Hills
December 27, 2019
I visited this facility
Castle Senior Living at Forest Hills was very nice and very convenient for the residents. The staff was very knowledgeable and pleasant. The food was delicious, but when we went there, the dining room was cold. The apartment we saw looked very nice. We also saw people playing bingo.
June 28, 2019
Other
I've never been to Castle Senior Living. I live too far away to visit. My sister is a resident there. She always writes to me about Miriam Carter and how much she helps my sister. I am very grateful to Miriam for being so very kind and helpful to my sister.
January 18, 2019
I visited this facility
The lady who showed me around Castle Senior Living at Forest Hills was very nice. It was very pleasant. They pointed out some things about the activities. The staff was very pleasant and very friendly. You can eat the food that they had planned or you can have other options. The apartments were very nice and spacious.
Memory Care Reviews for Castle Senior Living at Forest Hills
November 20, 2019
I visited this facility
I met one of the staff at Castle Senior Living at Forest Hills. She seemed to be a very nice and very warm person. She gave me a tour; she took time and explained everything. They seemed to have a very nice place. Their price was actually low. I was actually thinking about moving my uncle there, but it didn't work out. I tried to plan it from two weeks ahead and things did not work out. I was the one constantly following up; they were not reverting back on time. That part, I am very disappointed. They declined my uncle, but they did not have any conversation nor have a meeting with me. It was very unplanned.
Facility-wise, it had lots of amenities. There was a board near the entryway where they have the daily activities listed out. It was a very nice, warm, and cozy place. It had the countryside feel; I really like it, but it didn't work out. I didn't even pursue Castle Senior anymore because I personally was very offended by the way they handled the whole thing. It was one thing not to expect somebody, but the way it was done was very bad. It was a very poor experience.
The staff was nice but I didn't appreciate the comment she made when I first complained to her that the way the other staff had handled the evaluation was not up to my taste. Her response was, 'Why don't you move your uncle elsewhere?' but that's exactly why I came to Castle Senior Living. The way she said it, I found it very impolite. Her tone was impolite.
October 18, 2019
I visited this facility
Castle Senior Living at Forest Hills was a bit odd in terms of getting around, but they were really friendly, and it felt really good. They had buses to take people on tours and activities, and it was really well done. They have knowledgeable staff, and whatever they needed to do, they will tell you about it.
October 16, 2019
I am a friend or relative of a current/past resident
He has been so responsive from the very first contact. The entire staff has been more than accommodating with his needs. I would recommend Castle to anyone.
Costs for Castle Senior Living at Forest Hills
Services and Amenities of Castle Senior Living at Forest Hills
Costs
- All Inclusive Rent
- Rent Plus Care Fees
- Assisted Living Starting At: $3069/month
- Independent Living Starting At: $3069/month
- Memory Care Starting At: $5580/month
Room and housing options
- Companion Suites: We Do Offer Companion Suites
- Studio Apartments
- Housing Extra: Shared Living, Small And Medium Private Rooms
Dining options
- Dining Room Shared Meals
Features
- Beauty Barber Shop
- Resident Transportation
- Party Space
- Garden And Patio
Health services
- Skilled Nursing
- Physical Therapy
- Nurse On Staff: Yes
Activities
- Offsite Activities
Diet
- Kosher
Languages
- English
General
- Resident Capacity: 197
- Pets: No Pets Allowed
Range of services
- Physical Therapy
- Occupational Therapy
Licenses
- State Licenses: 590-s-307
About Castle Senior Living at Forest Hills
Premium Senior Living Accommodations in New York
Let Castle Care For You: If you’re trying to find premium senior living accommodation in the Forest Hills, Brooklyn or Queens area of New York, our senior living community could work exceptionally well. Located in the heart of Queens, our senior care facility offers an Enriched Housing Program. Residents at our senior assisted living facility can live with dignity, independence and respect in a community setting with professional services tailored to meet their individual needs. Geriatric professionals of all disciplines provide compassionate, high-quality care. Each resident in our senior independent living provision participates in the development of his or her own specific care plan.
We are a popular senior living choice with elders who want to enjoy the benefits which supported housing and assistance with activities of daily living can bring, without leaving New York. Located in Forest Hills, and nearby Queens, our senior independent living community accepts residents from Manhattan, Brooklyn, The Bronx, Staten Island, Queens and the rest of the city (and beyond). Our goal is to offer every resident at our senior assisted living facility a combination of exceptional accommodation, a high-quality lifestyle and premium care. We take an individualized approach to senior care, designing personalized plans for assistance that are specifically tailored to the needs of each resident. In addition to beautiful accommodation, delicious meals and a range of healthcare provision, we also offer a full program of stimulating, entertaining activities and pastimes. If you want to enjoy some of the best care provision in the city, it’s time to take a close look at what Castle Senior Living can provide.
Geriatric professionals of all disciplines provide compassionate, uncompromising quality care to the residents living in our senior living community. Each resident participates in the development of his or her own specific assisted living care plan, tailored to their individual requirements.
At our senior independent living facility, we know that meals aren’t just about nutrition; they’re also about enjoyment. Residents can benefit from delicious, nutritious, kosher meals, served in our well-appointed restaurant-style dining room. We also have a private dining room available for family meals and special events.
What Makes Us Special
We have low staff turnover, parking in front of the building and our location is stellar. We are close to bridges, the airport and the city.
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