Dr William O Benenson Rehabilitation Pavilion

Offers Nursing Homes

5 Reviews
36 17 PARSONS BOULEVARD, Flushing, NY 11354
Call (844) 334-3818
Dr William O Benenson Rehabilitation Pavilion (844) 334-3818

Reviews of Dr William O Benenson Rehabilitation Pavilion

5 Reviews Write a review

Nursing Home Reviews for Dr William O Benenson Rehabilitation Pavilion

February 27, 2015

By M H

I am/was a resident of this facility

This place is MISERABLE!!! They tell your loved ones what they want to hear, but definitely do not "walk the talk." Ask them how often they bathe their patients - Don't expect to get them weekly - Gross! Ask them their nurse to patient ratio. It's 1 nurse aid to 11 patients. *Ask them what their response time is to bedside all buttons - They were very slow to respond to calls during the day and completely ignored them in the evening. My loved one was constantly laying in their own feces Ask what a social worker's role is in the facility - Not sure why they were there. They didn't visit patients, even when requested and didn't speak on their behalf. Only attention you get is threatening a lawsuit Ask them how often patients fall in their facility - They always put the blame on the patients. Perhaps if there was more active staff on hand, patients wouldn't feel the need to try to do so much on their own without assistance. Although, I thought that was the reason they are patients there - to get assistance! Ask them what schedule they have for giving medication. - It's never consistent and you would be lucky if you get all your meds. Ask them what their transition process is between staffing changes between shifts. - It doesn't seem to exist, since day and night nurses don't log accurate notes, nor do they pass on vital information. Ask them what hours you can call to have someone answer the phone. - With the exception of Admissions (sometimes), you can pretty much guarantee that you will always get voicemail Ask how often they address patient needs; if there is a patient advocate (other than the social worker) - Visit often on different times and days. If you will have minimal contact with your loved one. Do not send them to this facility. They will likely be ignored. Ask them if they log incidents/accidents that occur. - They don't and if they do, they make light of it. Again, since one aid to another doesn't know what happened before, they don't know to keep an eye on people that may have just been injured in their facility. Walk through every single floor of that building before you decide to send your loved one there. The administration is DECEIVING and the nursing staff and aids are HEARTLESS.
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Dr William O Benenson Rehabilitation Pavilion is a senior living provider in Flushing, New York that offers residents Nursing Homes. Contact Dr William O Benenson Rehabilitation Pavilion for more details on services and rates.


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