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Split Rock Rehabilitation and Health Care Center

3525 Baychester Avenue, Bronx, NY 10466

(888) 413-5660

Verified Partner

4.11

(18 reviews)

Offers Nursing Homes and Adult Day Care

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Reviews of Split Rock Rehabilitation and Health Care Center in Bronx, New York

4.11

(18 reviews)

  • Facility

    4.5

  • Staff

    4.5

  • Food

    3.9

  • Activities

    4.3

  • Value

    4.3

Thomas Carter

5

August 8, 2023

I am/was a resident of this facility

After experiencing two surgeries on the same leg in 3 weeks. I was transferred to Split Rock for some physical therapy and wound care. I was nervous when i first arrived. The nursing staff was wonderful. The therapist for my leg was amazing. Everyone from CNA, to housekeeping, medical staff was great. If I ever needed their services again I would definitely go there again. 1

Provider Response

Thank you so much for sharing your experience with us, Thomas! It's heartening to hear that our team at Split Rock could make your stay comfortable and supportive. We're thrilled to know you felt well cared for by our nursing staff, therapists, and everyone else involved in your recovery. Should you ever need our services again, we'll be here with open arms. Wishing you a speedy and full recovery!

R Enis

5

May 11, 2023

I am/was a resident of this facility

The rehab team along with the nursing and recreation department are wonderful. Thank you to all the staff for making m stay here a wonderful experience.

Theida Reid

5

April 28, 2023

I am/was a resident of this facility

I highly recommend Split Rock Rehab to anyone in the community who is in need of Rehabilitation Care. I was a nurse and can say the nursing staff is caring and gives the residents good care. I remain active in daily activities. I enjoy with the help of the wonderful recreation staff

Monica Favale

5

November 14, 2022

I am/was a resident of this facility

I absolutely love the workers. They care about the patients even though some don't but I understand that they are practically overwhelmed yet they do their jobs perfectly. The rehab was amazing. I loved it.

Provider Response

We are so pleased to read about your experience, Monica! We are dedicated to providing only the best quality care and attention for all our residents. Thank you for your kind words, and thank you for choosing Split Rock Rehabilitation and Healthcare Center.

kxvinn

5

August 10, 2022

I am a friend or relative of a current/past resident

They took really good care of my uncle and treated him right really good service

Dunkin M

4

August 22, 2019

I am/was a resident of this facility

the people and staff at split rock rehab were very helpful and my loved one was able to recover and go home happy and healthy. I would def recommend this place.

Provider Response

Thank you Dunkin for your review. Your feedback is greatly appreciated here at Split Rock.

Rain Gammon

5

July 3, 2019

I am a friend or relative of a current/past resident

Courteous and professional staff, a very friendly and welcoming environment. Also very clean with a great ambience, I would definitely recommend Split Rock to provide care for your loved ones, they have excellent nursing staff.

Provider Response

Rain, thank you for choosing Split Rock. Your feedback is deeply appreciated.

Victor Lahiri

5

April 13, 2018

I am/was a resident of this facility

My cousin was a resident at the Split Rock Rehab facility in the Bronx, for close to two years, before we moved him closer to his children out of state (recently). During this entire time, we could not have been more pleased with their care, attention and devotion to him and to looking after his wellbeing. We participated in family meetings and they were always responsive and honored our wishes that we be contacted, pro-actively, even for what other families might consider "small issues/things." We will always be grateful for the time he spent at this facility. It's unfortunate that in some nursing homes, people aren't treated with enough dignity and respect. Every human being is somebody's loved one and all caregivers need to remember that. Thank you split rock healthcare!

Provider Response

Thank you Victor for your kind words and please send our best to your family!

RLugo

1

January 3, 2018

I am a friend or relative of a current/past resident

FROM BAD TO WORST: After having a quadruple bypass in August 2017, my wife Lydia was sent to Wayne Nursing and from there to Split Rock "WORST MISTAKE EVER". Don't know how to start, everything there is a mess, The place is filthy, unprofessional staff, They don't follow the patient's diet, They take forever to answer the emergency call button, During the weekends and nights there's only one Nurse per floor and nobody at the Nurse Station and if you don't stay alert of the medications that you take; there's a good chance that you might get overmedicated; Oh! and it will be almost impossible to speak to the Doctor; just make sure you ask the person they sent WEARING A WHITE COAT IF IS A DOCTOR. I did try to get my wife out during the first week, but they gave me the runaround and it took me almost two months to get her out. If you love your family; stay away from Split Rock and if you still don't believe me, go to Split Rock "INCOGNITO" and ask the patients.

Folasade O

5

December 5, 2017

I am a friend or relative of a current/past resident

Everyone great! Social services and other staff in the clinical rehab were wonderful. Thank you Split rock rehab for the love, care and support during my loved one stay here.

George Al

5

November 12, 2017

I visited this facility

The staff at split rock rehabilitation were very good to me. The food is great. The care is excellent. My wife was a previous resident and liked it here. Her care was excellent and that's why I chose to come here. I pushed for the hospital to send me here.

Desiree Hodge

5

October 27, 2017

I am/was a resident of this facility

The staff and service is very good at split rock rehab. The rehab staff will really bring you back to who you were. I will come back to visit when I leave

Rosie P.

4

October 26, 2017

I visited this facility

Split rock rehab was there for me when I needed short term rehab and they did a fine job. Some aides were better than others (a few were rude and should not be working in healthcare and interacting with patients), but I still give them 4 stars because they were close to home and the rehab was exactly what I needed.

Provider Response

Hi Rosie, We appreciate very much your kind words and your constructive feedback as it relates to your experience with several of the aides. We will look into this to make sure it doesn't happen again. Best Regards,

Anonymous pls

4

September 19, 2017

I am a friend or relative of a current/past resident

My Mom liked 2 of the CNA's specifically, because they went out of their way to assist. One of the nurses was very sweet. We appreciated the care given

Carly123

5

August 5, 2015

I am a friend or relative of resident

The program provides a full day for my mother. They pick her up and drop her off. She enjoys the socializing with her peers and the activities and trips they attend on a daily basis. The staff is friendly and helpful I helping us navigate health care issues.

ElderProtecter

1

May 19, 2015

I am a friend or relative of resident

Do NOT send your loved ones here. They are severely short staffed. Furnishings look like they come from Goodwill. You have to bring your own TV. Staff rather put your loved one in Diapers than toilet them. Staff prefers to spend time in Dining area watching TV. It smells on certain floors. Staff is RUDE. There are better places.

Carly123

4

March 26, 2015

I am a friend or relative of resident

my mother received excellent rehabilitation services in the facility. Most staff were very helpful and friendly. They are working on the facility, but there was no noise on my mothers floor.

bikachick

1

December 27, 2009

If you love your elder family member don't send them to Split Rock

My father was a patient at split rock for a week. The floor smelled of foul human odor. It smelled like infected blood to me. My poor father layed in vomit for at least an hour when I arrived I dont know for how much before I arrived. Feces seeping out of his diaper twice!!! Was with my father all day on Saturday and Sunday, was not turned or moved or changed the whole day. Called social worker and supervisiors numerous times never returned any of my calls. Asked for the patient relations phones number, and was told to fetch it in the lounge - nowhere to be found to say the least. Patients asking for money?? Its horrible to see what healthcare has become. People dont care about others its just a paycheck. NO ONE SHOULD EVER BE MISTREATED THIS WAY!!

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Services and Amenities of Split Rock Rehabilitation and Health Care Center in Bronx, New York

Costs

  • All Inclusive Rent

Room and housing options

  • Companion Suites: We do offer companion suites

Dining options

  • Dining Room Shared Meals
  • Room Service For Meals

Medicare

  • Health

    3.0

  • Overall

    4.0

  • Quality

    5.0

  • Staff

    2.0

Medicare Provider Number: 335321
    Ownership Type: For profit - Individual
    Rating Date: 9/1/2023

About Split Rock Rehabilitation and Health Care Center in Bronx, New York

The first thing everyone notices about Split Rock, is the genuine warmth and the friendliness. We are all about creating that feeling of home. Our residents are charged with creating their own environment to ensure they are most comfortable during their stay here.

During your stay, we work closely with family to ensure they are closely involved in your care. We encourage lots visits, invite them to care planning meetings, and schedule lots of phone calls and letter writing, which all helps keep the connection to home.

Our expert care led a multidisciplinary team of nurses, social workers and therapists, work closely together to bring our residents to their highest level of function. Both during their stay here, and after discharge through our Adult Day Care & Home Care programs, our goal is to maximize the patient’s ability and return them to their prior state.

When a patient is ready to be discharged, it can sometimes be frightening for them. But at Split Rock, our goal is to return them to the community in comfort. This includes a regimen of follow-up care, housing and medical assistance, and care counseling, which helps make the transition smooth and pleasant.

Smiles really do help with recovery. Our hand picked staff are not only chosen for their expertise in their professional fields, but also we ensure they are friendly and outgoing. And everyone at Split Rock knows that the administration is always interacting with both staff and residents, making sure everyone has a chance to be heard.

Come and experience the warmth of Split Rock. We can’t wait to share it with you.

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